Performance measures (11 - 20 of 40 items)
2009 Tax Filing Season: IRS Met Many 2009 Goals, but Telephone Access Remained Low, and Taxpayer Service and Enforcement Could Be Improved
GAO-10-225: Published: Dec 10, 2009. Publicly Released: Jan 11, 2010.
Tax Debt Collection: IRS Needs to Better Manage the Collection Notices Sent to Individuals
GAO-09-976: Published: Sep 30, 2009. Publicly Released: Oct 30, 2009.
Management Report: Improvements Are Needed to Enhance IRS's Internal Controls and Operating Effectiveness
GAO-09-513R: Published: Jun 24, 2009. Publicly Released: Jun 24, 2009.
IRS Management: IRS Practices Contribute to Its Resilience, but It Would Benefit from Additional Emergency Planning Efforts
GAO-09-418: Published: Apr 9, 2009. Publicly Released: May 11, 2009.
Business Systems Modernization: Internal Revenue Service's Fiscal Year 2009 Expenditure Plan
GAO-09-281: Published: Mar 11, 2009. Publicly Released: Mar 11, 2009.
Tax Administration: IRS Needs to Strengthen Its Approach for Evaluating the SRFMI Data-Sharing Pilot Program
GAO-09-45: Published: Nov 7, 2008. Publicly Released: Dec 8, 2008.
Tax Debt Collection: IRS Has a Complex Process to Attempt to Collect Billions of Dollars in Unpaid Tax Debts
GAO-08-728: Published: Jun 13, 2008. Publicly Released: Jul 16, 2008.
Tax Administration: Data on the Effects of the Economic Stimulus Program on the Internal Revenue Service's Telephone Service and Costs
GAO-08-916T: Published: Jun 19, 2008. Publicly Released: Jun 19, 2008.
Performance and Accountability Highlights Fiscal Year 2007
GAO-08-2SP: Published: Jan 2, 2008. Publicly Released: Jan 2, 2008.
Tax Administration: The Internal Revenue Service Can Improve Its Management of Paper Case Files
GAO-07-1160: Published: Sep 28, 2007. Publicly Released: Oct 11, 2007.