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Social Security: Improvements to Claims Process Could Help People Make Better Informed Decisions about Retirement Benefits
GAO-16-786: Published: Sep 14, 2016. Publicly Released: Sep 14, 2016.
GAO's review of nine surveys and academic studies, and interviews with retirement experts, suggest that many individuals do not fully understand key details of Social Security rules that can potentially affect their retirement benefits. For example, while some people understand that delaying claiming leads to higher monthly benefits, many are unclear about the actual amount that benefits increase...