Personnel management (11 - 20 of 35 items)
GGD-93-2R: Published: Oct 20, 1992. Publicly Released: Oct 20, 1992.
Pursuant to a congressional request, GAO evaluated the impact of increased federal employee retirement at the end of 1990 due to the suspension of the lump-sum retirement benefit. GAO found that: (1) the pattern of retirements for 1989 and 1990 were similar, except that the largest number of monthly retirements occurred in November of 1990, compared to December of 1989, because many employees reti...
Social Security Downsizing: Significant Savings but Some Service Quality and Operational Problems
HRD-91-63: Published: Mar 19, 1991. Publicly Released: Apr 18, 1991.
Pursuant to a congressional request, GAO reviewed the Social Security Administration's (SSA): (1) efforts in reducing its staff by 21 percent between fiscal years 1985 and 1990; and (2) ability to maintain adequate service quality throughout the downsizing period.GAO found that: (1) SSA timely completed its staff reduction and achieved $1.9 billion in cost savings for the 6-year period, with expec...
Regional Offices and the Field Operations Division: Interview With Francis X. Fee, Walter H. Henson, and Hyman L. Krieger
OP-15-OH: Published: Jun 1, 1990. Publicly Released: Jun 1, 1990.
GAO presented a transcript of a videotape interview of Francis X. Fee, Walter H. Henson, and Hyman L. Krieger, three former GAO officials who served as regional managers and as directors or deputies in the Field Operations Division, as part of its program to record key government officials' observations and impressions and ensure that the bases for policy decisions and other important events are s...
Social Security: Views of Agency Personnel on Service Quality and Staff Reductions
HRD-89-37BR: Published: Feb 10, 1989. Publicly Released: Feb 15, 1989.
In response to a congressional request, GAO surveyed Social Security Administration (SSA) personnel on the quality of SSA service to the public and the impact of staff reductions on morale, and compared the results with a previous GAO survey.GAO found that: (1) the percentage of field office managers and employees that perceived a decline in SSA service, performance, and morale increased; (2) mana...
Federal Compensation: Recovery of Improper Health Benefits Charges Needed
GGD-89-27: Published: Dec 13, 1988. Publicly Released: Dec 13, 1988.
GAO reviewed certain aspects of the Federal Employees Health Benefits Program (FEHBP) to determine the reasonableness of the administrative costs that carriers basing their premiums on claims experience charged FEHBP.GAO found that: (1) one carrier improperly charged FEHBP and the Retired Federal Employees Health Benefits Program about $7.2 million for federal income taxes on its service charge fr...
State Department: Controlling Access to Headquarters Facilities
NSIAD-88-196BR: Published: Jun 29, 1988. Publicly Released: Aug 1, 1988.
Pursuant to a congressional request, GAO provided information regarding the Department of State's issuance of building passes to nondepartmentmental employees.GAO found that State: (1) lacked a formal policy or criteria for granting and issuing passes; (2) cited employee morale, convenience, and access to building services to justify employee family passes; (3) routinely issued passes to personnel...
S.42, Optional Early Retirement Program for Federal Employees
T-GGD-88-28: Published: Apr 21, 1988. Publicly Released: Apr 21, 1988.
GAO discussed a bill which would authorize a temporary governmentwide early retirement opportunity for federal civilian employees. GAO noted that the bill would: (1) allow employees who met specific age and service time criteria to retire on immediate annuities; (2) exclude certain employees in designated positions; (3) not allow agencies to replace employees who retired early; (4) considerably ex...
Social Security Administration: Questionnaire Responses From Mid-Level Managers and Employees
HRD-87-72: Published: Jul 1, 1987. Publicly Released: Jul 1, 1987.
GAO sent questionnaires to the Social Security Administration's (SSA) mid-level managers and employees to obtain their perspectives on various issues and problems related to their jobs.GAO developed information on the managers' and employees' perceptions of their work environment and SSA operations, which might be useful in improving management and personnel effectiveness...
Federal Retirement: Records Processing Is Better; Can Be Further Improved
GGD-86-47: Published: May 15, 1986. Publicly Released: May 15, 1986.
In response to a congressional request, GAO identified methods the Office of Personnel Management (OPM) could use to streamline the processing of civil service retirement documents and reduce the backlogs.GAO noted that OPM: (1) was not effectively using its automated equipment; and (2) did not assign and organize its personnel for maximum productivity. GAO found that OPM employees: (1) reviewed e...
GAO's Annual Report on Activities of OPM, Fiscal Year 1985
GGD-86-27: Published: Feb 13, 1986. Publicly Released: Feb 13, 1986.
As part of its annual report on the activities of the Office of Personnel Management (OPM), GAO reviewed whether OPM actions were in accordance with merit system principles and free from prohibited personnel practices.GAO found that, as of September 30, 1985, OPM has made progress in: (1) analyzing alternative structures of the Senior Executive Service; (2) developing information concerning the us...