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Information Technology (91 - 100 of 1,406 items) in Custom Date Range
Border Security: DHS Needs to Strengthen Its Efforts to Modernize Key Enforcement Systems
GAO-14-342T: Published: Feb 6, 2014. Publicly Released: Feb 6, 2014.
The schedule and cost for the Department of Homeland Security's (DHS) border enforcement system modernization program known as TECS Mod that is managed by Customs and Border Protection's (CBP) continue to change; while the part managed in parallel by Immigration and Customs Enforcement (ICE) is undergoing major revisions to its scope, schedule, and cost after discovering that its initial solution...
IT Dashboard: Agencies Are Managing Investment Risk, but Related Ratings Need to Be More Accurate and Available
GAO-14-64: Published: Dec 12, 2013. Publicly Released: Jan 13, 2014.
As of August 2013, the Chief Information Officers (CIO) at the eight selected agencies rated 198 of their 244 major information technology (IT) investments listed on the Federal IT Dashboard (Dashboard) as low risk or moderately low risk, 41 as medium risk, and 5 as high risk or moderately high risk. However, the total number of investments reported by these agencies has varied over time, which im...
Medicare Part D: CMS Has Implemented Processes to Oversee Plan Finder Pricing Accuracy and Improve Website Usability
GAO-14-143: Published: Jan 10, 2014. Publicly Released: Jan 10, 2014.
The Centers for Medicare & Medicaid Services (CMS), the agency within the Department of Health and Human Services (HHS) that administers Medicare, uses data checks and quality measures to oversee the accuracy of Part D plan pricing information on the Plan Finder interactive website. Part D sponsors may have multiple contracts with CMS to provide drug coverage, with each contract covering one or mo...
Information Technology: Leveraging Best Practices to Help Ensure Successful Major Acquisitions
GAO-14-183T: Published: Nov 13, 2013. Publicly Released: Nov 13, 2013.
Information technology (IT) acquisition best practices have been developed by both industry and the federal government. For example, the Software Engineering Institute has developed highly regarded and widely used guidance on best practices, such as requirements development and management, risk management, validation and verification, and project monitoring and control. GAO's own research in IT ma...
Information Technology: Agencies Need to Strengthen Oversight of Multibillion Dollar Investments in Operations and Maintenance
GAO-14-66: Published: Nov 6, 2013. Publicly Released: Nov 6, 2013.
The 10 federal information technology (IT) operations and maintenance (O&M) investments with the largest budgets in fiscal year 2012and the eight agencies that operate themare identified by GAO in the table below. They support agencies by providing, for example, global telecommunications infrastructure and information transport services for the Department of Defense.Of the 10 investmen...
Medicare Information Technology: Centers for Medicare and Medicaid Services Needs to Pursue a Solution for Removing Social Security Numbers from Cards
GAO-13-761: Published: Sep 10, 2013. Publicly Released: Oct 17, 2013.
The Centers for Medicare and Medicaid Services (CMS)--which is the agency within the Department of Health and Human Services (HHS) responsible for administering Medicare--has not taken needed steps, such as designating a business owner and establishing a business case for an information technology (IT) project, that would result in selecting and implementing a technical solution for removing Socia...
Information Technology: Key Federal Agencies Need to Address Potentially Duplicative Investments
GAO-13-718: Published: Sep 12, 2013. Publicly Released: Sep 12, 2013.
Of the 590 information technology (IT) investments reviewed, GAO identified 12 potentially duplicative investments at three key federal agencies--namely, the Departments of Homeland Security (DHS), Defense (DOD), and Health and Human Services (HHS). These investments accounted for about $321 million in reported IT spending for fiscal years 2008 through 2013. Of the 12 investments, GAO identified:t...
Unemployment Insurance Information Technology: States Face Challenges in Modernization Efforts
GAO-13-859T: Published: Sep 11, 2013. Publicly Released: Sep 11, 2013.
As GAO reported in September 2012, nine selected states had made varying degrees of progress in modernizing the information technology (IT) systems supporting their unemployment insurance (UI) programs. Specifically, the states' modernization efforts were at various stages--three were in early phases of defining business needs and requirements, two were in the process of building systems based on...
Army Networks: Opportunities Exist to Better Utilize Results from Network Integration Evaluations
GAO-13-711: Published: Aug 22, 2013. Publicly Released: Aug 22, 2013.
Since 2011, the Army has conducted five Network Integration Evaluations (NIE), which have provided extensive information and insights into current network capabilities and potential solutions to fill network capability gaps. According to senior Department of Defense (DOD) test officials, the NIE objective to test and evaluate network components together in a combined event is sound, as is the oppo...
Information Technology: OMB and Agencies Need to More Effectively Implement Major Initiatives to Save Billions of Dollars
GAO-13-796T: Published: Jul 25, 2013. Publicly Released: Jul 25, 2013.
GAO has issued a number of key reports on the federal government's efforts to efficiently acquire and manage information technology (IT). While the Office of Management and Budget (OMB) and federal agencies have taken steps to address underperforming IT projects and more effectively manage IT through a number of major initiatives, additional actions are needed. For example, OMB has taken significa...