Systems evaluation (11 - 20 of 33 items)
Business Systems Modernization: DOD Continues to Improve Institutional Approach, but Further Steps Needed
GAO-06-658: Published: May 15, 2006. Publicly Released: May 15, 2006.
For decades, the Department of Defense (DOD) has not been successful in repeated attempts to modernize its timeworn business systems and operations. In 1995, we first designated DOD's business systems modernization as "high risk," and we continue to designate it as such today. As our research on successful public and private sector organizations has shown, attempting a large-scale systems moderniz...
Information Technology: Centers for Medicare & Medicaid Services Needs to Establish Critical Investment Management Capabilities
GAO-06-12: Published: Oct 28, 2005. Publicly Released: Nov 28, 2005.
To carry out its mission of ensuring health care security for beneficiaries, the Centers for Medicare & Medicaid Services (CMS) relies heavily on information technology (IT) systems. In fiscal year 2005, CMS's total IT appropriations was about $2.55 billion, of which about $760 million, or 30 percent, was to support internal investments, and $1.79 billion was to fund the Medicaid Management Inform...
Information Technology: HHS Has Several Investment Management Capabilities in Place, but Needs to Address Key Weaknesses
GAO-06-11: Published: Oct 28, 2005. Publicly Released: Nov 28, 2005.
The Department of Health and Human Services (HHS) is one of the largest federal agencies, the nation's largest health insurer, and the largest grant- making agency in the federal government. The department manages over 300 programs that serve to improve the health and well-being of the American public and is comprised of several component agencies covering a wide range of activities including cond...
DOD Business Systems Modernization: Navy ERP Adherence to Best Business Practices Critical to Avoid Past Failures
GAO-05-858: Published: Sep 29, 2005. Publicly Released: Oct 31, 2005.
The Department of Defense's (DOD) difficulty in implementing business systems that are efficient and effective continues despite the billions of dollars that it invests each year. For a decade now--since 1995--we have designated DOD's business systems modernization as "high-risk." GAO was asked to (1) provide a historical perspective on the planning and costs of the Navy's four Enterprise Resource...
Electronic Disability Claims Processing: SSA Is Proceeding with Its Accelerated Systems Initiative but Needs to Address Operational Issues
GAO-05-97: Published: Sep 23, 2005. Publicly Released: Oct 24, 2005.
Through an initiative known as AeDib, the Social Security Administration (SSA) is implementing a system in which medical images and other documents that have traditionally been kept in paper folders will be stored in electronic folders, enabling disability offices--including SSA's 144 Office of Hearings and Appeals sites and 54 state disability determination services--to process disability claims...
DOD Business Systems Modernization: Billions Continue to Be Invested with Inadequate Management Oversight and Accountability
GAO-04-615: Published: May 28, 2004. Publicly Released: Jul 7, 2004.
Despite its significant investment in business systems, the Department of Defense (DOD) continues to have long-standing financial and inventory management problems that prevent it from producing reliable and timely information for making decisions and for accurately reporting on its billions of dollars of inventory. GAO was asked to (1) identify DOD's fiscal year 2004 estimated funding for its bus...
Electronic Government: Planned e-Authentication Gateway Faces Formidable Development Challenges
GAO-03-952: Published: Sep 12, 2003. Publicly Released: Oct 16, 2003.
For on-line government services that involve sensitive information, such as financial or personal information, it is important to be able to confirm the identity of potential users. This confirmation process, known as authentication, is crucial for security and user confidence. The General Services Administration (GSA) is developing an "e-Authentication gateway," which is to provide a consolidated...
Executive Guide: Measuring Performance and Demonstrating Results of Information Technology Investments (Exposure Draft) (Superseded by AIMD-98-99)
AIMD-97-163: Published: Sep 1, 1997. Publicly Released: Sep 1, 1997.
This publication has been superseded by AIMD-98-99. GAO published a guide to aid federal agencies in understanding and devising effective information technology (IT) measurement implementation approaches. The guide presents information on: (1) the demand for performance measurement; (2) fundamental practices and the foundation of IT performance measurement; (3) practice areas for: (a) following an...
Child Support Enforcement: Strong Leadership Required to Maximize Benefits of Automated Systems
AIMD-97-72: Published: Jun 30, 1997. Publicly Released: Jul 17, 1997.
Pursuant to a congressional request, GAO updated its 1992 report on child support enforcement, focusing on: (1) the status of state development efforts, including costs incurred; (2) whether the Department of Health and Human Services (HHS) had implemented GAO's 1992 recommendations; and (3) whether the Department was providing effective federal oversight of state systems development activities.GA...
Land Management Systems: BLM Faces Risks in Completing the Automated Land and Mineral Record System
AIMD-97-42: Published: Mar 19, 1997. Publicly Released: Mar 19, 1997.
Pursuant to a congressional request, GAO reviewed the Bureau of Land Management's (BLM) efforts to complete the development of the Automated Land and Mineral Record System/Modernization (ALMRS/Modernization), focusing on: (1) whether risks remain that could seriously affect the performance, capability, or cost of ALMRS; (2) whether BLM is operationally and managerially ready to deploy ALMRS in fis...