Information technology (31 - 40 of 65 items)
Information Technology: Greater Use of Best Practices Can Reduce Risks in Acquiring Defense Health Care System
GAO-02-345: Published: Sep 26, 2002. Publicly Released: Sep 26, 2002.
This report examines the acquisition of the Composite Health Care System (CHCS) II. It is one in a series of reports reviewing the Department of Defense's use of best practices in acquiring information technology systems. CHCS II is expected to cost about $1 billion to deliver full capability to almost 1,100 health facilities worldwide by 2008. GAO's objectives were to determine (1) what progress...
Information Technology Management: Social Security Administration Practices Can Be Improved
GAO-01-961: Published: Aug 21, 2001. Publicly Released: Sep 20, 2001.
The Social Security Administration (SSA) needs to identify strengths and weaknesses within its agencywide operational and managerial capabilities to enable the delivery of high-quality customer service in the face of increases in both workloads and in the number of retirements from its experienced workforce. Evaluating SSA's management of information technology (IT) is critical to assess whether t...
Information Technology: DLA Should Strengthen Business Systems Modernization Architecture and Investment Activities
GAO-01-631: Published: Jun 4, 2001. Publicly Released: Jun 29, 2001.
The Defense Logistics Agency (DLA) plays a critical role in supporting America's military forces worldwide. DLA employs about 28,000 civilian and military workers at about 500 sites in all 50 states and 28 countries; in round numbers, it manages 4 million supply items and processes 30 million annual supply distribution actions. This report reviews DLA's efficiency and effectiveness in managing it...
Information Technology: Architecture Needed to Guide Modernization of DOD's Financial Operations
GAO-01-525: Published: May 17, 2001. Publicly Released: May 17, 2001.
The Department of Defense (DOD) does not have a financial management enterprise architecture, and it does not have the management structures in place to effectively develop, implement, and maintain one. DOD has not applied recognized best practices--particularly support and sponsorship by the head of the enterprise and assignment of accountability and commensurate authority--to develop, implement,...
VA Information Technology: Important Initiatives Begun, Yet Serious Vulnerabilities Persist
GAO-01-550T: Published: Apr 4, 2001. Publicly Released: Apr 4, 2001.
Although the Department of Veterans' Affairs (VA) has taken actions to improve many of its information technology (IT) management processes, it continues to face substantive challenges that, if left incomplete, could disrupt existing progress and threaten the viability of its existing and future IT spending. VA has yet to fill its full-time department chief information officer vacancy since the po...
Business Systems Modernization: IRS Has Satisfied Congressional Direction on the Custodial Accounting Project
GAO-01-444R: Published: Mar 16, 2001. Publicly Released: Mar 16, 2001.
As part of its business systems modernization program, the Internal Revenue Service (IRS) is acquiring a system known as the Custodial Accounting Project (CAP). In September 2000, Congress directed that IRS limit its spending on CAP until IRS provided a compelling business case for investing in this project and started managing CAP as an integrated part of the business systems modernization progra...
Land Management Systems: BLM's Actions to Improve Information Technology Management
GAO-01-282: Published: Feb 27, 2001. Publicly Released: Feb 27, 2001.
GAO reviewed steps taken by the Bureau of Land Management (BLM) to strengthen its information technology (IT) investment management and acquisition capabilities. The Bureau took these actions to address recommendations made in an earlier report on the failure of the Automated Land and Mineral Record System (ALMRS) to meet BLM's business needs. GAO found that since 1999, BLM has been working to imp...
Information Technology Management: Coast Guard Practices Can Be Improved
GAO-01-190: Published: Dec 12, 2000. Publicly Released: Dec 12, 2000.
The Coast Guard is now striving to realize its information technology (IT) management vision of being able to "deliver the right information to the right people at the right time" in order to support its various missions. GAO reviewed the Coast Guard's policies and procedures in the areas of investment management, architecture, software acquisition and development, information security, and human...
Tax Systems Modernization: Results of Review of IRS' August 2000 Interim Spending Plan
GAO-01-91: Published: Nov 8, 2000. Publicly Released: Nov 8, 2000.
The Internal Revenue Service (IRS) has tried unsuccessfully to modernize its information systems. To prevent a repeat of past mistakes, Congress legislated explicit controls over IRS spending on systems modernization. Congress did so by creating Senate and House appropriations subcommittees, which specified four conditions. IRS has satisfied some, but not all, of the conditions set out by its appr...
Information Technology: VA Actions Needed to Implement Critical Reforms
AIMD-00-226: Published: Aug 16, 2000. Publicly Released: Aug 16, 2000.
Pursuant to a congressional request, GAO reviewed the Department of Veterans Affairs' (VA) efforts to address GAO's recommendations to improve VA's information technology (IT) program.GAO noted that: (1) VA had made progress in addressing GAO's 1998 recommendations regarding its information technology efforts; (2) for example, compared with its fiscal year (FY) 1999 IT investment review process, V...