Systems design (41 - 50 of 221 items)
DOD Business Systems Modernization: Limited Progress in Development of Business Enterprise Architecture and Oversight of Information Technology Investments
GAO-04-731R: Published: May 17, 2004. Publicly Released: May 17, 2004.
The Department of Defense's (DOD) long-standing business systems problems adversely affect the economy, effectiveness, and efficiency of its business operations and have resulted in a lack of adequate transparency and appropriate accountability across all of its major business areas. In July 2001, DOD initiated a program to, among other things, develop a DOD business enterprise architecture (archi...
Computer-Based Patient Records: Subcommittee Questions Concerning VA and DOD Efforts to Achieve a Two-Way Exchange of Health Data
GAO-04-691R: Published: May 14, 2004. Publicly Released: May 14, 2004.
This letter responds to a request by the Chairman of the Subcommittee on Oversight and Investigations, House Committee on Veterans' Affairs, that we provide answers to questions relating to our March 17, 2004, testimony. At that hearing, we discussed the Department of Veterans Affairs' (VA) and Department of Defense's (DOD) progress toward defining a detailed strategy and developing the capability...
Electronic Disability Claims Processing: SSA Needs to Address Risks Associated with Its Accelerated Systems Development Strategy
GAO-04-466: Published: Mar 26, 2004. Publicly Released: Mar 26, 2004.
The Social Security Administration's (SSA) AeDib initiative is designed to provide SSA with a more efficient, paperless system that will enable its disability components to electronically view and share claims data and process claims electronically. Yet previous GAO reviews found that SSA's accelerated strategy to develop AeDib involved risks that could threaten a complete and successful transitio...
Computer-Based Patient Records: Sound Planning and Project Management Are Needed to Achieve a Two-Way Exchange of VA and DOD Health Data
GAO-04-402T: Published: Mar 17, 2004. Publicly Released: Mar 17, 2004.
A critical component of the Department of Veterans Affairs' (VA) information technology program is its ongoing work with the Department of Defense (DOD) to achieve the ability to exchange patient health care data and create electronic records for use by veterans, active military personnel, and their health care providers. GAO testified before Congress last November that one-way sharing of data, fr...
Military Personnel: DFAS Has Not Met All Information Technology Requirements for Its New Pay System
GAO-04-149R: Published: Oct 20, 2003. Publicly Released: Oct 20, 2003.
In early January 2003, we initiated a review of the Defense Integrated Military Human Resource System (DIMHRS) to get an understanding of the program, its goals, its present status, and the problems it is designed to resolve. During this review, we became aware that in April 2003 the Department of Defense (DOD) authorized the Defense Finance and Accounting Service (DFAS) to initiate a pilot projec...
Electronic Government: Planned e-Authentication Gateway Faces Formidable Development Challenges
GAO-03-952: Published: Sep 12, 2003. Publicly Released: Oct 16, 2003.
For on-line government services that involve sensitive information, such as financial or personal information, it is important to be able to confirm the identity of potential users. This confirmation process, known as authentication, is crucial for security and user confidence. The General Services Administration (GSA) is developing an "e-Authentication gateway," which is to provide a consolidated...
Information Technology: Greater Use of Best Practices Can Reduce Risks in Acquiring Defense Health Care System
GAO-02-345: Published: Sep 26, 2002. Publicly Released: Sep 26, 2002.
This report examines the acquisition of the Composite Health Care System (CHCS) II. It is one in a series of reports reviewing the Department of Defense's use of best practices in acquiring information technology systems. CHCS II is expected to cost about $1 billion to deliver full capability to almost 1,100 health facilities worldwide by 2008. GAO's objectives were to determine (1) what progress...
Loan Monitoring System: SBA Needs to Evaluate Use of Software
GAO-02-188: Published: Nov 30, 2001. Publicly Released: Nov 30, 2001.
The Small Business Reauthorization Act of 1997 requires the Small Business Administration (SBA) to complete mandated planning activities before developing a loan monitoring system (LMS). In February 2000, GAO testified that SBA had made substantial progress in completing the mandated planning actions and made recommendations on additional steps needed for each action, and for project management an...
Information Technology Management: Social Security Administration Practices Can Be Improved
GAO-01-961: Published: Aug 21, 2001. Publicly Released: Sep 20, 2001.
The Social Security Administration (SSA) needs to identify strengths and weaknesses within its agencywide operational and managerial capabilities to enable the delivery of high-quality customer service in the face of increases in both workloads and in the number of retirements from its experienced workforce. Evaluating SSA's management of information technology (IT) is critical to assess whether t...
Information Technology: DLA Should Strengthen Business Systems Modernization Architecture and Investment Activities
GAO-01-631: Published: Jun 4, 2001. Publicly Released: Jun 29, 2001.
The Defense Logistics Agency (DLA) plays a critical role in supporting America's military forces worldwide. DLA employs about 28,000 civilian and military workers at about 500 sites in all 50 states and 28 countries; in round numbers, it manages 4 million supply items and processes 30 million annual supply distribution actions. This report reviews DLA's efficiency and effectiveness in managing it...