Program management (1 - 10 of 57 items)
IT Workforce: Key Practices Help Ensure Strong Integrated Program Teams; Selected Departments Need to Assess Skill Gaps
GAO-17-8: Published: Nov 30, 2016. Publicly Released: Nov 30, 2016.
Integrated program teams (IPT) are cross-functional or multidisciplinary groups of individuals that are organized and collectively responsible for delivering a product to an external or internal customer. GAO identified three characteristics that contribute to the creation and operation of a comprehensive IPT: (1) executive leadership through team support, empowerment, and oversight; (2) team comp...
Joint Information Environment: DOD Needs to Strengthen Governance and Management [Reissued on October 25, 2016]
GAO-16-593: Published: Jul 14, 2016. Publicly Released: Jul 14, 2016.
The Department of Defense (DOD) plans to spend almost $1 billion by the end of this fiscal year to implement one element of the Joint Information Environment (JIE); however, the department has not fully defined JIE's scope or expected cost. Officials reported that assessing the cost of JIE is complex because of the size and the complexity of the department's infrastructure and JIE's implementation...
Information Technology: FEMA Needs to Address Management Weaknesses to Improve Its Systems
GAO-16-306: Published: Apr 5, 2016. Publicly Released: May 5, 2016.
The Federal Emergency Management Agency (FEMA) faces the following challenges in ensuring that its information technology (IT) programs adequately support the agency's ability to respond to major disasters:Governance and oversight: FEMA established an investment review board to select and oversee IT investments, as called for by leading practices. But the board has not fully defined roles and resp...
Vehicle Safety: Enhanced Project Management of New Information Technology Could Help Improve NHTSA's Oversight of Safety Defects
GAO-16-312: Published: Feb 24, 2016. Publicly Released: Mar 24, 2016.
The National Highway Traffic Safety Administration (NHTSA) faces several challenges in its oversight of vehicle safety defects and has initiated or proposed some actions to address them. Challenges include improving data collection and analysis, providing adequate guidance and standard business processes to the staff who identify and investigate potential vehicle defects, and keeping pace with new...
Homeland Security: Weak Oversight of Human Resources Information Technology Investment Needs Considerable Improvement
GAO-16-407T: Published: Feb 25, 2016. Publicly Released: Feb 25, 2016.
The Department of Homeland Security (DHS) has made very little progress in implementing its Human Resources Information Technology (HRIT) investment over the last several years. This investment includes 15 improvement areas; as of November 2015, DHS had fully implemented only 1.Status and Planned Completion Dates for Implementing the 15 Strategic Improvement Areas, as of November 2015Strategic imp...
Information Technology: FDA Has Taken Steps to Address Challenges but Needs a Comprehensive Strategic Plan
GAO-16-182: Published: Dec 17, 2015. Publicly Released: Dec 17, 2015.
As of September 2015, the Food and Drug Administration (FDA), an agency within the Department of Health and Human Services (HHS), had developed and released a new information technology (IT) strategic plan, entitled Information Technology Strategic Plan, Version 1.0 . The plan, according to the agency's Chief Information Officer (CIO), was developed to help FDA's Office of Information Management a...
Farm Program Modernization: Farm Service Agency Needs to Demonstrate the Capacity to Manage IT Initiatives
GAO-15-506: Published: Jun 18, 2015. Publicly Released: Jun 18, 2015.
The key factors that led to the decision to halt the Modernize and Innovate the Delivery of Agricultural Systems (MIDAS) program were poor program performance and uncertainty regarding future plans. The Farm Service Agency (FSA) experienced significant cost overruns and schedule delays, deferred the majority of the envisioned features, skipped key tests, and deployed software in April 2013 that wa...
Immigration Benefits System: Better Informed Decision Making Needed on Transformation Program
GAO-15-415: Published: May 18, 2015. Publicly Released: Jun 17, 2015.
The U.S. Citizenship and Immigration Services' (USCIS) currently expects that its Transformation Program will cost up to $3.1 billion and be fully deployed no later than March 2019, which is an increase of approximately $1 billion and delay of over 4 years from its initial July 2011 baseline. In March 2012, the program began to significantly change its acquisition strategy to address various techn...
Federal Retirement Processing: Applying Information Technology Acquisition Best Practices Could Help OPM Overcome a Long History of Unsuccessful Modernization Efforts
GAO-15-277T: Published: Dec 10, 2014. Publicly Released: Dec 10, 2014.
In a series of reviews, GAO found that the Office of Personnel Management's (OPM) efforts over two decades to modernize its processing of federal employee retirement applications were fraught with information technology (IT) management weaknesses. Specifically, in 2005, GAO made recommendations to address weaknesses in project, risk, and organizational change management. In 2008, as OPM was on the...
Information Technology: Department of Labor Could Further Facilitate Modernization of States' Unemployment Insurance Systems
GAO-12-957: Published: Sep 26, 2012. Publicly Released: Sep 26, 2012.
The Department of Labor (Labor) facilitates states efforts to modernize information technology (IT) systems supporting their unemployment insurance (UI) programs by (1) providing funds for administrating overall UI operations and (2) participating in groups that provide technical support to states. While the federal-state structure of the UI program places primary responsibility for its admi...