Program evaluation (1 - 10 of 54 items)
Information Technology: FEMA Needs to Address Management Weaknesses to Improve Its Systems
GAO-16-306: Published: Apr 5, 2016. Publicly Released: May 5, 2016.
The Federal Emergency Management Agency (FEMA) faces the following challenges in ensuring that its information technology (IT) programs adequately support the agency's ability to respond to major disasters:Governance and oversight: FEMA established an investment review board to select and oversee IT investments, as called for by leading practices. But the board has not fully defined roles and resp...
Homeland Security: Weak Oversight of Human Resources Information Technology Investment Needs Considerable Improvement
GAO-16-407T: Published: Feb 25, 2016. Publicly Released: Feb 25, 2016.
The Department of Homeland Security (DHS) has made very little progress in implementing its Human Resources Information Technology (HRIT) investment over the last several years. This investment includes 15 improvement areas; as of November 2015, DHS had fully implemented only 1.Status and Planned Completion Dates for Implementing the 15 Strategic Improvement Areas, as of November 2015Strategic imp...
Farm Program Modernization: Farm Service Agency Needs to Demonstrate the Capacity to Manage IT Initiatives
GAO-15-506: Published: Jun 18, 2015. Publicly Released: Jun 18, 2015.
The key factors that led to the decision to halt the Modernize and Innovate the Delivery of Agricultural Systems (MIDAS) program were poor program performance and uncertainty regarding future plans. The Farm Service Agency (FSA) experienced significant cost overruns and schedule delays, deferred the majority of the envisioned features, skipped key tests, and deployed software in April 2013 that wa...
Immigration Benefits System: Better Informed Decision Making Needed on Transformation Program
GAO-15-415: Published: May 18, 2015. Publicly Released: Jun 17, 2015.
The U.S. Citizenship and Immigration Services' (USCIS) currently expects that its Transformation Program will cost up to $3.1 billion and be fully deployed no later than March 2019, which is an increase of approximately $1 billion and delay of over 4 years from its initial July 2011 baseline. In March 2012, the program began to significantly change its acquisition strategy to address various techn...
Information Technology: Management Needs to Address Reporting of IRS Investments' Cost, Schedule, and Scope Information
GAO-15-297: Published: Feb 25, 2015. Publicly Released: Feb 25, 2015.
The Internal Revenue Service (IRS) has made limited progress in improving the reliability and reporting of cost, schedule, and scope performance information–the agency has partially implemented two of GAO's five prior recommendations, but not yet addressed the remaining three (see table). IRS's implementation of these recommendations is critical in ensuring that Congress receives the reliable in...
Information Technology: HUD's Expenditure Plan Satisfied Statutory Conditions; Sustained Controls and Modernization Approach Needed
GAO-14-283: Published: Feb 12, 2014. Publicly Released: Feb 12, 2014.
The Department of Housing and Urban Development's (HUD) fiscal year 2013 information technology (IT) expenditure plan satisfied the two sets of statutory conditions contained in the appropriations act. Regarding the first set of conditions, the plan identified for each project the functional and performance capabilities to be delivered, mission benefits, life-cycle costs, and key milestones. For e...
IT Dashboard: Agencies Are Managing Investment Risk, but Related Ratings Need to Be More Accurate and Available
GAO-14-64: Published: Dec 12, 2013. Publicly Released: Jan 13, 2014.
As of August 2013, the Chief Information Officers (CIO) at the eight selected agencies rated 198 of their 244 major information technology (IT) investments listed on the Federal IT Dashboard (Dashboard) as low risk or moderately low risk, 41 as medium risk, and 5 as high risk or moderately high risk. However, the total number of investments reported by these agencies has varied over time, which im...
Information Technology: DHS Needs to Enhance Management of Major Investments
GAO-13-478T: Published: Mar 19, 2013. Publicly Released: Mar 19, 2013.
Approximately two-thirds of the Department of Homeland Security's (DHS) major IT investments were meeting their cost and schedule commitments. Specifically, out of 68 major IT investments in development, 47 were meeting cost and schedule commitments. The remaining 21--which DHS had estimated to cost about $1 billion--had one or more subsidiary projects that were not meeting cost and/or schedule co...
Information Technology: Department of Labor Could Further Facilitate Modernization of States' Unemployment Insurance Systems
GAO-12-957: Published: Sep 26, 2012. Publicly Released: Sep 26, 2012.
The Department of Labor (Labor) facilitates states efforts to modernize information technology (IT) systems supporting their unemployment insurance (UI) programs by (1) providing funds for administrating overall UI operations and (2) participating in groups that provide technical support to states. While the federal-state structure of the UI program places primary responsibility for its admi...
Business Systems Modernization: Internal Revenue Service's Fiscal Year 2011 Expenditure Plan
GAO-12-26: Published: Oct 6, 2011. Publicly Released: Oct 6, 2011.
The Internal Revenue Service's (IRS) Business Systems Modernization (BSM) program is a multi-billion dollar, high-risk, highly complex effort that involves the development and delivery of a number of modernized systems that are intended to replace the agency's aging business and tax processing systems. As required, IRS submitted its fiscal year 2011 expenditure plan in May 2011 to the House and Se...