Strategic planning (1 - 10 of 184 items)
Information Technology: HUD Needs to Address Significant Weaknesses in Its Cost Estimating Practices
GAO-17-281: Published: Feb 7, 2017. Publicly Released: Feb 7, 2017.
The cost estimates that the Department of Housing and Urban Development (HUD) developed for the four selected information technology (IT) investments were unreliable and, thus, lacked a sound basis for informing the department's investment and budgetary decisions. GAO's Cost Estimating and Assessment Guide (Cost Guide) defines best practices that are associated with four characteristics of a rel...
Veterans Affairs Information Technology: Management Attention Needed to Improve Critical System Modernizations, Consolidate Data Centers, and Retire Legacy Systems
GAO-17-408T: Published: Feb 7, 2017. Publicly Released: Feb 7, 2017.
GAO noted in July 2016 that the Department of Veterans Affairs (VA) had moved forward with an effort to modernize its health information system—the Veterans Health Information Systems and Technology Architecture (VistA)—but that the department is uncertain of its long-term plan for addressing its electronic health record system needs beyond fiscal year 2018. Beyond modernizing VistA, GAO repor...
IT Workforce: Key Practices Help Ensure Strong Integrated Program Teams; Selected Departments Need to Assess Skill Gaps
GAO-17-8: Published: Nov 30, 2016. Publicly Released: Nov 30, 2016.
Integrated program teams (IPT) are cross-functional or multidisciplinary groups of individuals that are organized and collectively responsible for delivering a product to an external or internal customer. GAO identified three characteristics that contribute to the creation and operation of a comprehensive IPT: (1) executive leadership through team support, empowerment, and oversight; (2) team comp...
Joint Information Environment: DOD Needs to Strengthen Governance and Management [Reissued on October 25, 2016]
GAO-16-593: Published: Jul 14, 2016. Publicly Released: Jul 14, 2016.
The Department of Defense (DOD) plans to spend almost $1 billion by the end of this fiscal year to implement one element of the Joint Information Environment (JIE); however, the department has not fully defined JIE's scope or expected cost. Officials reported that assessing the cost of JIE is complex because of the size and the complexity of the department's infrastructure and JIE's implementation...
Social Security Administration: Effective Planning and Management Practices Are Key to Overcoming IT Modernization Challenges
GAO-16-815T: Published: Jul 14, 2016. Publicly Released: Jul 14, 2016.
GAO's reports have highlighted various challenges in the Social Security Administration's (SSA) information technology (IT) planning and management. Overall, these reports identified weaknesses in, among other areas, system development practices, IT governance, requirements management, and strategic planning. The reports, collectively, stressed the need for the agency to strengthen its IT manageme...
Veterans Affairs: Sustained Management Attention Needed to Address Numerous IT Challenges
GAO-16-762T: Published: Jun 22, 2016. Publicly Released: Jun 22, 2016.
In February 2015, GAO designated Veterans Affairs (VA) health care as a high-risk area based on its concerns about the department's ability to ensure the quality and safety of veterans' health care in five broad areas, one of which was information technology (IT) challenges. Of particular concern at that time was the failed modernization of an outpatient appointment scheduling system, suspended de...
IT Dashboard: Agencies Need to Fully Consider Risks When Rating Their Major Investments
GAO-16-494: Published: Jun 2, 2016. Publicly Released: Jun 2, 2016.
Agencies determined investments' Chief Information Officer (CIO) ratings using a variety of processes, which included the Office of Management and Budget's (OMB) six suggested factors (including risk management, requirements management, and historical performance). Specifically, all 17 selected agencies incorporated at least two of OMB's factors into their risk rating processes and 9 used all of t...
Information Technology: FEMA Needs to Address Management Weaknesses to Improve Its Systems
GAO-16-306: Published: Apr 5, 2016. Publicly Released: May 5, 2016.
The Federal Emergency Management Agency (FEMA) faces the following challenges in ensuring that its information technology (IT) programs adequately support the agency's ability to respond to major disasters:Governance and oversight: FEMA established an investment review board to select and oversee IT investments, as called for by leading practices. But the board has not fully defined roles and resp...
Vehicle Safety: Enhanced Project Management of New Information Technology Could Help Improve NHTSA's Oversight of Safety Defects
GAO-16-312: Published: Feb 24, 2016. Publicly Released: Mar 24, 2016.
The National Highway Traffic Safety Administration (NHTSA) faces several challenges in its oversight of vehicle safety defects and has initiated or proposed some actions to address them. Challenges include improving data collection and analysis, providing adequate guidance and standard business processes to the staff who identify and investigate potential vehicle defects, and keeping pace with new...
Data Center Consolidation: Agencies Making Progress, but Planned Savings Goals Need to Be Established [Reissued on March 4, 2016]
GAO-16-323: Published: Mar 3, 2016. Publicly Released: Mar 3, 2016.
The 24 agencies participating in the Federal Data Center Consolidation Initiative have collectively made progress on their data center closures efforts. As of November 2015, agencies identified a total of 10,584 data centers, of which they reported closing 3,125 through fiscal year 2015. Notably, the Departments of Agriculture, Defense, the Interior, and the Treasury accounted for 84 percent of th...