Strategic information systems planning (51 - 60 of 257 items)
Veterans Affairs: Sustained Management Attention Is Key to Achieving Information Technology Results
GAO-02-703: Published: Jun 12, 2002. Publicly Released: Jun 12, 2002.
The Department of Veterans Affairs (VA) has made important progress in raising corporate awareness of the department's information technology (IT) needs and in taking actions to improve key areas of IT performance. Nevertheless, the department has significant work to accomplish in order to use IT investments to improve mission performance. VA has taken important steps in laying the groundwork for...
Veterans Affairs: Subcommittee Post-Hearing Questions Concerning the Department's Management of Information Technology
GAO-02-561R: Published: Apr 5, 2002. Publicly Released: Apr 5, 2002.
This report answers congressional questions about a recent GAO testimony (see GAO-02-369T) on the Department of Veterans Affairs' (VA) efforts to address weaknesses in its information technology program. Specifically, it discusses (1) challenges in implementing the "One VA" integrated Enterprise Architecture Plan, (2) steps taken to improve the accuracy and timeliness of data in VA's decision supp...
Loan Monitoring System: SBA Needs to Evaluate Use of Software
GAO-02-188: Published: Nov 30, 2001. Publicly Released: Nov 30, 2001.
The Small Business Reauthorization Act of 1997 requires the Small Business Administration (SBA) to complete mandated planning activities before developing a loan monitoring system (LMS). In February 2000, GAO testified that SBA had made substantial progress in completing the mandated planning actions and made recommendations on additional steps needed for each action, and for project management an...
Medicare: Information Systems Modernization Needs Stronger Management and Support
GAO-01-824: Published: Sep 20, 2001. Publicly Released: Nov 14, 2001.
Congress has questioned whether the Centers for Medicare and Medicaid Services (CMS), formerly the Health Care Financing Administration, adequately implemented new payment methods, effectively safeguarded program payments, and adequately oversaw the quality of care provided to beneficiaries. CMS depends on hundreds of information technology (IT) systems to help manage the Medicare program. With ye...
Social Security Administration: Information Systems Could Improve Processing Attorney Fee Payments in Disability Program
GAO-01-796: Published: Jun 22, 2001. Publicly Released: Jun 29, 2001.
To ensure that people claiming disability insurance benefits can obtain legal representation at a fair price, the Social Security Act requires that the Social Security Administration (SSA) regulate the fees that attorneys charge people to represent their disability claims before the agency. Inefficiencies in the current process increase both the time it takes to pay the attorney fees and the costs...
Computer-Based Patient Records: Better Planning and Oversight By VA, DOD, and IHS Would Enhance Health Data Sharing
GAO-01-459: Published: Apr 30, 2001. Publicly Released: Apr 30, 2001.
In November 1997, the President called for the Department of Veterans Affairs (VA) and the Department of Defense (DOD) to create an interface that would allow the two agencies to share patient health information. By allowing health care providers to electronically share comprehensive patient information, computer-based patient record's (GCPR) should help VA, DOD, and the Indian Health Service (IHS...
Internal Revenue Service: 2001 Tax Filing Season, Systems Modernization, and Security of Electronic Filing
GAO-01-595T: Published: Apr 3, 2001. Publicly Released: Apr 3, 2001.
This testimony discusses (1) the status of the 2001 tax filing season, (2) the status of the Internal Revenue Service's (IRS) business systems modernization effort, and (3) the security of IRS' electronic filing system. GAO found that although the 2001 filing season appears to be running smoothly, some matters require further attention. For example, IRS has had problems with the personal identifi...
Information Technology: INS Needs to Strengthen Its Investment Management Capability
GAO-01-146: Published: Dec 29, 2000. Publicly Released: Dec 29, 2000.
The Immigration and Naturalization Service (INS) invests hundreds of millions of dollars each year in information technology (IT) to help (1) prevent aliens from entering the United States illegally and remove aliens who succeed in doing so and (2) provide services or benefits to facilitate entry, residence, employment, and naturalization to legal immigrants. The Clinger-Cohen Act requires agency...
Tax Systems Modernization: Results of Review of IRS' August 2000 Interim Spending Plan
GAO-01-91: Published: Nov 8, 2000. Publicly Released: Nov 8, 2000.
The Internal Revenue Service (IRS) has tried unsuccessfully to modernize its information systems. To prevent a repeat of past mistakes, Congress legislated explicit controls over IRS spending on systems modernization. Congress did so by creating Senate and House appropriations subcommittees, which specified four conditions. IRS has satisfied some, but not all, of the conditions set out by its appr...
VA Information Technology: Progress Continues Although Vulnerabilities Remain
T-AIMD-00-321: Published: Sep 21, 2000. Publicly Released: Sep 21, 2000.
Pursuant to a congressional request, GAO discussed the Department of Veterans Affairs' (VA) information technology (IT) program, focusing on VA's efforts to: (1) improve its process for selecting, controlling, and evaluating IT investments; (2) fill the chief information officer (CIO) position; (3) develop an overall strategy for reengineering its business processes; (4) complete a departmentwide...