Software (31 - 40 of 285 items)
Electronic Disability Claims Processing: SSA Is Proceeding with Its Accelerated Systems Initiative but Needs to Address Operational Issues
GAO-05-97: Published: Sep 23, 2005. Publicly Released: Oct 24, 2005.
Through an initiative known as AeDib, the Social Security Administration (SSA) is implementing a system in which medical images and other documents that have traditionally been kept in paper folders will be stored in electronic folders, enabling disability offices--including SSA's 144 Office of Hearings and Appeals sites and 54 state disability determination services--to process disability claims...
Internet Protocol Version 6: Federal Agencies Need to Plan for Transition and Manage Security Risks
GAO-05-845T: Published: Jun 29, 2005. Publicly Released: Jun 29, 2005.
The Internet protocol (IP) provides the addressing mechanism that defines how and where information such as text, voice, and video moves across interconnected networks. Internet protocol version 4 (IPv4), which is widely used today, may not be able to accommodate the increasing number of global users and devices that are connecting to the Internet. As a result, IP version 6 (IPv6) was developed to...
Executive Office of the President: Analysis of Mandated Report on Key Information Technology Areas
GAO-02-779R: Published: Jun 28, 2002. Publicly Released: Jun 28, 2002.
Congress limited the Executive Office of the President's use of systems modernization funds until the White House gave Congress a report that included an enterprise architecture, a description of information technology (IT) capital planning and investment control processes, a capital investment plan, and an IT human capital plan. The White House submitted its report to Congress in March 2002. GAO...
Information Technology: Inconsistent Software Acquisition Processes at the Defense Logistics Agency Increase Project Risks
GAO-02-9: Published: Jan 10, 2002. Publicly Released: Jan 10, 2002.
The Defense Logistics Agency (DLA) plays a critical role in supporting America's military forces worldwide. DLA relies on software-intensive systems to support its work. An important determinant of the quality of software-intensive systems, and thus DLA's mission performance, is the quality of the processes used to acquire these systems. DLA lacks mature software acquisition processes across the a...
Loan Monitoring System: SBA Needs to Evaluate Use of Software
GAO-02-188: Published: Nov 30, 2001. Publicly Released: Nov 30, 2001.
The Small Business Reauthorization Act of 1997 requires the Small Business Administration (SBA) to complete mandated planning activities before developing a loan monitoring system (LMS). In February 2000, GAO testified that SBA had made substantial progress in completing the mandated planning actions and made recommendations on additional steps needed for each action, and for project management an...
Information Technology Management: Social Security Administration Practices Can Be Improved
GAO-01-961: Published: Aug 21, 2001. Publicly Released: Sep 20, 2001.
The Social Security Administration (SSA) needs to identify strengths and weaknesses within its agencywide operational and managerial capabilities to enable the delivery of high-quality customer service in the face of increases in both workloads and in the number of retirements from its experienced workforce. Evaluating SSA's management of information technology (IT) is critical to assess whether t...
HUD Information Systems: Immature Software Acquisition Capability Increases Project Risks
GAO-01-962: Published: Sep 14, 2001. Publicly Released: Sep 14, 2001.
The Department of Housing and Urban Development (HUD) routinely acquires new information systems and enhancements to manage and support its various programs and operations. GAO has designated HUD's major program areas as high risk, in part because the department's information and financial management systems are poorly integrated, ineffective, and generally unreliable. HUD has been trying to impro...
DOD Information Technology: Software and Systems Process Improvement Programs Vary in Use of Best Practices
GAO-01-116: Published: Mar 30, 2001. Publicly Released: Mar 30, 2001.
Several Department of Defense (DOD) components have software and systems process improvement (SPI) programs that are aligned closely to the best practices embodied in the Software Engineering Institute (SEI) IDEAL model and thus provide excellent examples of SPI. Elsewhere in DOD, however, such programs are lacking. Where they do exist, these programs are being credited with producing higher quali...
Information Technology: Selected Agencies' Use of Commercial Off-the-Shelf Software for Human Resources Functions
AIMD-00-270: Published: Jul 31, 2000. Publicly Released: Aug 30, 2000.
Pursuant to a congressional request, GAO provided information on the use of commercial off-the-shelf (COTS) software applications to improve human resource (HR) functions within federal agencies, focusing on: (1) how five federal agencies were using COTS systems/applications to improve their HR functions; and (2) for these five agencies, identify the agencies' reported estimated costs and expected...
Information Technology Management: SBA Needs to Establish Policies and Procedures for Key IT Processes
AIMD-00-170: Published: May 31, 2000. Publicly Released: Jul 20, 2000.
Pursuant to a congressional request, GAO reviewed the Small Business Administration's (SBA) management of information technology (IT), focusing on the five key IT process areas--investment management, architecture, information security, software development and acquisition, and human capital management.GAO noted that: (1) although SBA plans to improve its key IT processes, many of SBA's policies a...