Information technology (41 - 50 of 467 items) in Custom Date Range
Immigration Benefits System: Better Informed Decision Making Needed on Transformation Program
GAO-15-415: Published: May 18, 2015. Publicly Released: Jun 17, 2015.
The U.S. Citizenship and Immigration Services' (USCIS) currently expects that its Transformation Program will cost up to $3.1 billion and be fully deployed no later than March 2019, which is an increase of approximately $1 billion and delay of over 4 years from its initial July 2011 baseline. In March 2012, the program began to significantly change its acquisition strategy to address various techn...
Information Technology: Additional Actions and Oversight Urgently Needed to Reduce Waste and Improve Performance in Acquisitions and Operations
GAO-15-675T: Published: Jun 10, 2015. Publicly Released: Jun 10, 2015.
Federal investments in information technology (IT) have often resulted in multimillion dollar cost overruns and years-long schedule delays, with questionable mission-related achievements. Further, the implementation of initiatives to improve IT acquisitions has been inconsistent. For example, the Office of Management and Budget (OMB) established a process for holding face-to-face investment perfor...
Information Technology: Additional OMB and Agency Actions Needed to Ensure Portfolio Savings Are Realized and Effectively Tracked
GAO-15-296: Published: Apr 16, 2015. Publicly Released: Apr 16, 2015.
Agencies decreased their planned PortfolioStat savings by at least 68 percent from what they reported to GAO in 2013. Specifically, while agencies initially had planned to save at least $5.8 billion between fiscal years 2013 and 2015, these estimates were decreased to approximately $2 billion. The Departments of Defense and Homeland Security accounted for most of the difference (see fig. below). F...
Information Technology: Copyright Office Needs To Develop Plans that Address Technical and Organizational Challenges
GAO-15-338: Published: Mar 31, 2015. Publicly Released: Mar 31, 2015.
The Copyright Office has a legal mission supporting the creative industries that significantly contribute to the United States economy and relies heavily on information technology (IT) to carry out this mission. For example, by law, the office must be able to receive and examine copyright registration applications, collect and maintain deposited copies of copyrighted works, and maintain records of...
Library of Congress: Strong Leadership Needed to Address Serious Information Technology Management Weaknesses
GAO-15-315: Published: Mar 31, 2015. Publicly Released: Mar 31, 2015.
The Library of Congress has established policies and procedures for managing its information technology (IT) resources, but significant weaknesses across several areas have hindered their effectiveness:Strategic planning: The Library does not have an IT strategic plan that is aligned with the overall agency strategic plan and establishes goals, measures, and strategies. This leaves the Library wit...
Medicaid Information Technology: CMS Supports Use of Program Integrity Systems but Should Require States to Determine Effectiveness
GAO-15-207: Published: Jan 30, 2015. Publicly Released: Mar 2, 2015.
In the 10 selected states reviewed, GAO found the use of varying types of information technology (IT) systems to support efforts to prevent and detect improper payments. All 10 states had implemented a Medicaid Management Information System (MMIS) to process claims and support their program integrity efforts, and 7 had implemented additional types of systems to meet specific needs. Three states we...
Defense Major Automated Information Systems: Cost and Schedule Commitments Need to Be Established Earlier
GAO-15-282: Published: Feb 26, 2015. Publicly Released: Feb 26, 2015.
A majority of the 20 selected Department of Defense (DOD) major automated information systems (MAIS) programs had not established their first baselines (which consist of a life cycle cost estimate, a schedule estimate, and performance targets) within 2 years from program start; over half met or planned to meet a statutorily established time frame for deploying capabilities. While the Defense Scien...
Information Technology: Management Needs to Address Reporting of IRS Investments' Cost, Schedule, and Scope Information
GAO-15-297: Published: Feb 25, 2015. Publicly Released: Feb 25, 2015.
The Internal Revenue Service (IRS) has made limited progress in improving the reliability and reporting of cost, schedule, and scope performance information–the agency has partially implemented two of GAO's five prior recommendations, but not yet addressed the remaining three (see table). IRS's implementation of these recommendations is critical in ensuring that Congress receives the reliable in...
Federal Retirement Processing: Applying Information Technology Acquisition Best Practices Could Help OPM Overcome a Long History of Unsuccessful Modernization Efforts
GAO-15-277T: Published: Dec 10, 2014. Publicly Released: Dec 10, 2014.
In a series of reviews, GAO found that the Office of Personnel Management's (OPM) efforts over two decades to modernize its processing of federal employee retirement applications were fraught with information technology (IT) management weaknesses. Specifically, in 2005, GAO made recommendations to address weaknesses in project, risk, and organizational change management. In 2008, as OPM was on the...
Information Technology: HUD Can Take Additional Actions to Improve Its Governance
GAO-15-56: Published: Dec 10, 2014. Publicly Released: Dec 10, 2014.
The Department of Housing and Urban Development (HUD) has partially established elements of key practices for effective information technology (IT) governance, as identified by GAO's IT investment management guide. However, several shortcomings remain:Investment boards, policies, and procedures were not fully established: HUD chartered four review boards to manage the department's IT investments;...