Program management (1 - 10 of 97 items)
IT Workforce: Key Practices Help Ensure Strong Integrated Program Teams; Selected Departments Need to Assess Skill Gaps
GAO-17-8: Published: Nov 30, 2016. Publicly Released: Nov 30, 2016.
Integrated program teams (IPT) are cross-functional or multidisciplinary groups of individuals that are organized and collectively responsible for delivering a product to an external or internal customer. GAO identified three characteristics that contribute to the creation and operation of a comprehensive IPT: (1) executive leadership through team support, empowerment, and oversight; (2) team comp...
Joint Information Environment: DOD Needs to Strengthen Governance and Management [Reissued on October 25, 2016]
GAO-16-593: Published: Jul 14, 2016. Publicly Released: Jul 14, 2016.
The Department of Defense (DOD) plans to spend almost $1 billion by the end of this fiscal year to implement one element of the Joint Information Environment (JIE); however, the department has not fully defined JIE's scope or expected cost. Officials reported that assessing the cost of JIE is complex because of the size and the complexity of the department's infrastructure and JIE's implementation...
Digital Service Programs: Assessing Results and Coordinating with Chief Information Officers Can Improve Delivery of Federal Projects
GAO-16-602: Published: Aug 15, 2016. Publicly Released: Sep 14, 2016.
The General Service Administration's (GSA) 18F and Office of Management and Budget's (OMB) U.S. Digital Service (USDS) have provided a variety of services to agencies supporting their information technology (IT) efforts. Specifically, 18F staff helped 18 agencies with 32 projects and generally provided development and consulting services, including software development solutions and acquisition co...
Information Technology: Better Management of Interdependencies between Programs Supporting 2020 Census Is Needed
GAO-16-623: Published: Aug 9, 2016. Publicly Released: Sep 8, 2016.
The three selected Census Enterprise Data Collection and Processing (CEDCAP) projects (of 12 total) in GAO's review partially met best practices for monitoring and controlling. For example, the projects fully met the best practice of establishing a process for taking corrective actions if issues are identified, but they did not fully meet the practice of identifying significant performance deviati...
Immigration Benefits System: U.S. Citizenship and Immigration Services Can Improve Program Management
GAO-16-467: Published: Jul 7, 2016. Publicly Released: Jul 15, 2016.
U.S. Citizenship and Immigration Services (USCIS) created a reliable updated estimate to project the Transformation Program's cost, but has experienced program management challenges. In particular, the program's cost estimate was well-documented and substantially comprehensive, accurate, and credible. However, among other things, software development and systems integration and testing for USCIS's...
Information Technology: Management of Interdependencies between Programs Supporting 2020 Census
GAO-16-723T: Published: Jun 9, 2016. Publicly Released: Jun 9, 2016.
The 2020 Census program is heavily dependent upon the Census Enterprise Data Collection and Processing (CEDCAP) program to deliver the key systems needed to support the 2020 Census redesign. However, GAO's preliminary findings showed that while the two programs have taken steps to coordinate their schedules, risks, and requirements, they lacked effective processes for managing their interdependenc...
Polar Weather Satellites: NOAA Is Working to Ensure Continuity but Needs to Quickly Address Information Security Weaknesses and Future Program Uncertainties
GAO-16-359: Published: May 17, 2016. Publicly Released: May 17, 2016.
The $11.3 billion Joint Polar Satellite System (JPSS) program has continued to make progress in developing the JPSS-1 satellite for a March 2017 launch. However, the program has experienced recent delays in meeting interim milestones, including a key instrument on the spacecraft that was delivered almost 2 years later than planned. In addition, the program has experienced cost growth ranging from...
Information Technology: FEMA Needs to Address Management Weaknesses to Improve Its Systems
GAO-16-306: Published: Apr 5, 2016. Publicly Released: May 5, 2016.
The Federal Emergency Management Agency (FEMA) faces the following challenges in ensuring that its information technology (IT) programs adequately support the agency's ability to respond to major disasters:Governance and oversight: FEMA established an investment review board to select and oversee IT investments, as called for by leading practices. But the board has not fully defined roles and resp...
Vehicle Safety: Enhanced Project Management of New Information Technology Could Help Improve NHTSA's Oversight of Safety Defects
GAO-16-312: Published: Feb 24, 2016. Publicly Released: Mar 24, 2016.
The National Highway Traffic Safety Administration (NHTSA) faces several challenges in its oversight of vehicle safety defects and has initiated or proposed some actions to address them. Challenges include improving data collection and analysis, providing adequate guidance and standard business processes to the staff who identify and investigate potential vehicle defects, and keeping pace with new...
Homeland Security: Weak Oversight of Human Resources Information Technology Investment Needs Considerable Improvement
GAO-16-407T: Published: Feb 25, 2016. Publicly Released: Feb 25, 2016.
The Department of Homeland Security (DHS) has made very little progress in implementing its Human Resources Information Technology (HRIT) investment over the last several years. This investment includes 15 improvement areas; as of November 2015, DHS had fully implemented only 1.Status and Planned Completion Dates for Implementing the 15 Strategic Improvement Areas, as of November 2015Strategic imp...