Performance measures (61 - 70 of 83 items)
DOD Business Systems Modernization: Limited Progress in Development of Business Enterprise Architecture and Oversight of Information Technology Investments
GAO-04-731R: Published: May 17, 2004. Publicly Released: May 17, 2004.
The Department of Defense's (DOD) long-standing business systems problems adversely affect the economy, effectiveness, and efficiency of its business operations and have resulted in a lack of adequate transparency and appropriate accountability across all of its major business areas. In July 2001, DOD initiated a program to, among other things, develop a DOD business enterprise architecture (archi...
Computer-Based Patient Records: Sound Planning and Project Management Are Needed to Achieve a Two-Way Exchange of VA and DOD Health Data
GAO-04-402T: Published: Mar 17, 2004. Publicly Released: Mar 17, 2004.
A critical component of the Department of Veterans Affairs' (VA) information technology program is its ongoing work with the Department of Defense (DOD) to achieve the ability to exchange patient health care data and create electronic records for use by veterans, active military personnel, and their health care providers. GAO testified before Congress last November that one-way sharing of data, fr...
Information Technology Management: Improvements Needed in Strategic Planning, Performance Measurement, and Investment Management Governmentwide
GAO-04-478T: Published: Mar 3, 2004. Publicly Released: Mar 3, 2004.
The federal government spends billions of dollars annually on information technology (IT) investments that are critical to the effective implementation of major government programs. To help agencies effectively manage their substantial IT investments, the Congress has established a statutory framework of requirements and roles and responsibilities relating to information and technology management,...
Information Technology Management: Governmentwide Strategic Planning, Performance Measurement, and Investment Management Can Be Further Improved
GAO-04-49: Published: Jan 12, 2004. Publicly Released: Feb 11, 2004.
Over the years, the Congress has promulgated laws and the Office of Management and Budget and GAO have issued policies and guidance, respectively, on (1) information technology (IT) strategic planning/performance measurement (which defines what an organization seeks to accomplish, identifies the strategies it will use to achieve desired results, and then determines how well it is succeeding in rea...
Information Technology: Leadership Remains Key to Agencies Making Progress on Enterprise Architecture Efforts
GAO-04-40: Published: Nov 17, 2003. Publicly Released: Dec 18, 2003.
A well-defined enterprise architecture (EA) is a blueprint for institutional modernization and evolution that consists of models describing how an entity operates today and how it intends to operate in the future, along with a plan for how it intends to transition to this future state. Such architectures are essential tools whose effective development and use are recognized hallmarks of successful...
Electronic Government: Potential Exists for Enhancing Collaboration on Four Initiatives
GAO-04-6: Published: Oct 10, 2003. Publicly Released: Nov 10, 2003.
In accordance with the President's management agenda, the Office of Management and Budget has sponsored initiatives to promote expansion of electronic government--the use of information technology, particularly Web-based Internet applications, to enhance government services. Each initiative demands a high degree of collaboration among organizations. For four of these initiatives, GAO was asked to...
Electronic Government: Proposal Addresses Critical Challenges
GAO-02-1083T: Published: Sep 18, 2002. Publicly Released: Sep 18, 2002.
E-government is critical to the government's ability to effectively communicate with the public. Both Congress and current and past administrations have emphasized the importance of e-government and have put forth proposals to address the challenges associated with this issue. Earlier this year, the Senate passed S. 803, the E-government Act of 2002. To accomplish the goal of enhancing the managem...
Veterans Affairs: Sustained Management Attention Is Key to Achieving Information Technology Results
GAO-02-703: Published: Jun 12, 2002. Publicly Released: Jun 12, 2002.
The Department of Veterans Affairs (VA) has made important progress in raising corporate awareness of the department's information technology (IT) needs and in taking actions to improve key areas of IT performance. Nevertheless, the department has significant work to accomplish in order to use IT investments to improve mission performance. VA has taken important steps in laying the groundwork for...
Desktop Outsourcing: Positive Results Reported, but Analyses Could Be Strengthened
GAO-02-329: Published: Mar 29, 2002. Publicly Released: Apr 29, 2002.
GAO reviewed federal agencies' use of "seat management"--an information technology (IT) outsourcing alternative for distributed computing services. Under "seat management," contractor-owned desktop and other computing hardware, software, and related services are bundled and provided on the basis of a fixed price per unit. No single overarching reason emerged for agencies adoption of seat managemen...
Veterans Affairs: Subcommittee Post-Hearing Questions Concerning the Department's Management of Information Technology
GAO-02-561R: Published: Apr 5, 2002. Publicly Released: Apr 5, 2002.
This report answers congressional questions about a recent GAO testimony (see GAO-02-369T) on the Department of Veterans Affairs' (VA) efforts to address weaknesses in its information technology program. Specifically, it discusses (1) challenges in implementing the "One VA" integrated Enterprise Architecture Plan, (2) steps taken to improve the accuracy and timeliness of data in VA's decision supp...