IT acquisitions (51 - 60 of 93 items)
Information Technology Management: Social Security Administration Practices Can Be Improved
GAO-01-961: Published: Aug 21, 2001. Publicly Released: Sep 20, 2001.
The Social Security Administration (SSA) needs to identify strengths and weaknesses within its agencywide operational and managerial capabilities to enable the delivery of high-quality customer service in the face of increases in both workloads and in the number of retirements from its experienced workforce. Evaluating SSA's management of information technology (IT) is critical to assess whether t...
DOD Systems Modernization: Continued Investment in the Standard Procurement System Has Not Been Justified
GAO-01-682: Published: Jul 31, 2001. Publicly Released: Sep 4, 2001.
This report reviews the Department of Defense's (DOD) ability to contract for goods and services by acquiring and implementing a standard procurement system (SPS). DOD's management of SPS is a lesson in how not to justify, make, and monitor the implementation of information technology investment decisions. Specifically, DOD has not (1) ensured that accountability and responsibility for measuring p...
Customs Service Modernization: Results of Review of First Automated Commercial Environment Expenditure Plan
GAO-01-696: Published: Jun 5, 2001. Publicly Released: Jun 5, 2001.
This report discusses the U.S. Custom Service's expenditure plan for its Automated Commercial Environment System (ACE). GAO found that (1) Customs' expenditure plan satisfies the legislative conditions specified in the 2001 Consolidated Appropriations Act, (2) activities described in the plan are consistent with GAO's two open recommendations regarding the need for Customs to justify and make ACE...
Land Management Systems: BLM's Actions to Improve Information Technology Management
GAO-01-282: Published: Feb 27, 2001. Publicly Released: Feb 27, 2001.
GAO reviewed steps taken by the Bureau of Land Management (BLM) to strengthen its information technology (IT) investment management and acquisition capabilities. The Bureau took these actions to address recommendations made in an earlier report on the failure of the Automated Land and Mineral Record System (ALMRS) to meet BLM's business needs. GAO found that since 1999, BLM has been working to imp...
Information Technology Management: Coast Guard Practices Can Be Improved
GAO-01-190: Published: Dec 12, 2000. Publicly Released: Dec 12, 2000.
The Coast Guard is now striving to realize its information technology (IT) management vision of being able to "deliver the right information to the right people at the right time" in order to support its various missions. GAO reviewed the Coast Guard's policies and procedures in the areas of investment management, architecture, software acquisition and development, information security, and human...
Information Technology: INS Needs to Better Manage the Development of Its Enterprise Architecture
AIMD-00-212: Published: Aug 1, 2000. Publicly Released: Aug 1, 2000.
GAO reviewed the Immigration and Naturalization Service's (INS) development of an enterprise architecture, focusing on the: (1) status of INS' efforts; and (2) effectiveness of INS' structures and processes for managing this development effort.GAO noted that: (1) INS recognizes that it does not have an enterprise architecture and has taken some limited steps to develop one; (2) however, it has con...
Information Technology Management: SBA Needs to Establish Policies and Procedures for Key IT Processes
AIMD-00-170: Published: May 31, 2000. Publicly Released: Jul 20, 2000.
Pursuant to a congressional request, GAO reviewed the Small Business Administration's (SBA) management of information technology (IT), focusing on the five key IT process areas--investment management, architecture, information security, software development and acquisition, and human capital management.GAO noted that: (1) although SBA plans to improve its key IT processes, many of SBA's policies a...
Information Technology Management: Small Business Administration Needs Policies and Procedures to Control Key IT Processes
T-AIMD-00-260: Published: Jul 20, 2000. Publicly Released: Jul 20, 2000.
Pursuant to a congressional request, GAO discussed the Small Business Administration's (SBA) management of information technology (IT), focusing on five key areas: (1) investment management; (2) architecture; (3) software development and acquisition; (4) information security; and (5) human capital management.GAO noted that: (1) SBA had made progress in establishing an investment review board and i...
Tax Systems Modernization: Results of Review of IRS' March 7, 2000, Expenditure Plan
AIMD-00-175: Published: May 24, 2000. Publicly Released: May 24, 2000.
Pursuant to a legislative requirement, GAO reviewed the Internal Revenue Service's (IRS) second Information Technology Investment Account (ITIA) expenditure plan, focusing on: (1) the progress IRS has made in meeting the commitments in its first expenditure plan; (2) whether the plan satisfies the conditions specified in the Department of the Treasury's fiscal year 1998 and 1999 appropriations act...
Contract Management: Few Competing Proposals for Large DOD Information Technology Orders
NSIAD-00-56: Published: Mar 20, 2000. Publicly Released: Mar 20, 2000.
Pursuant to a congressional request, GAO provided information on the Department of Defense's use of large orders under multiple-award contracts to acquire information technology products and services, focusing on: (1) whether contractors were provided a fair opportunity to be considered and the extent of competition realized; and (2) how ordering offices met requirements to clearly specify the tas...