Information technology (21 - 30 of 117 items)
Information Technology: Leveraging Best Practices and Reform Initiatives Can Help Defense Manage Major Investments
GAO-14-400T: Published: Feb 26, 2014. Publicly Released: Feb 26, 2014.
Information technology (IT) acquisition best practices have been developed by both industry and the federal government to help guide the successful acquisition of investments. For example, GAO recently reported on nine factors that were considered as critical to successful acquisitions (see table).Common Critical Success FactorsProgram officials were actively engaged with stakeholdersProgram staff...
Computer Matching Act: OMB and Selected Agencies Need to Ensure Consistent Implementation
GAO-14-44: Published: Jan 13, 2014. Publicly Released: Feb 12, 2014.
The Office of Management and Budget (OMB) is responsible for developing guidelines and providing assistance to agencies on implementing the Computer Matching Act, while agencies have a variety of implementation responsibilities. Agency responsibilities include (1) developing computer matching agreements (CMA) containing specific elements for each proposed matching program and notifying Congress, O...
Medicare Information Technology: Centers for Medicare and Medicaid Services Needs to Pursue a Solution for Removing Social Security Numbers from Cards
GAO-13-761: Published: Sep 10, 2013. Publicly Released: Oct 17, 2013.
The Centers for Medicare and Medicaid Services (CMS)--which is the agency within the Department of Health and Human Services (HHS) responsible for administering Medicare--has not taken needed steps, such as designating a business owner and establishing a business case for an information technology (IT) project, that would result in selecting and implementing a technical solution for removing Socia...
Unemployment Insurance Information Technology: States Face Challenges in Modernization Efforts
GAO-13-859T: Published: Sep 11, 2013. Publicly Released: Sep 11, 2013.
As GAO reported in September 2012, nine selected states had made varying degrees of progress in modernizing the information technology (IT) systems supporting their unemployment insurance (UI) programs. Specifically, the states' modernization efforts were at various stages--three were in early phases of defining business needs and requirements, two were in the process of building systems based on...
Coast Guard: Clarifying the Application of Guidance for Common Operational Picture Development Would Strengthen Program
GAO-13-321: Published: Apr 25, 2013. Publicly Released: May 28, 2013.
The U.S. Coast Guard, a component of the Department of Homeland Security, has made progress in developing its Common Operational Picture (COP) by increasing the information in the COP and increasing user access to this information, but the Coast Guard has also faced challenges in developing COP-related systems. The Coast Guard has made progress by adding internal and external data sources that all...
Federal Retirement Processing: OPM Is Pursuing Incremental Information Technology Improvements after Canceling a Modernization Plagued by Management Weaknesses
GAO-13-580T: Published: May 9, 2013. Publicly Released: May 9, 2013.
In a series of reviews, GAO found that the Office of Personnel Management's (OPM) retirement modernization efforts were hindered by weaknesses in key management practices that are essential to successful information technology (IT) modernization projects. For example, in 2005, GAO made recommendations to address weaknesses in the following areas:Project management: While OPM had defined major comp...
Information Technology: Consistently Applying Best Practices Could Help IRS Improve the Reliability of Reported Cost and Schedule Information
GAO-13-401: Published: Apr 17, 2013. Publicly Released: Apr 17, 2013.
According to the Internal Revenue Service (IRS), 12 of its 20 major information technology (IT) investments were within 10 percent of cost and schedule estimates or significantly below cost between October 2011 and October 2012. For the remaining 8 investments, 3 were reported as being significantly over cost and 5 were reported as being significantly behind schedule. Reported reasons for these si...
Major Automated Information Systems: Selected Defense Programs Need to Implement Key Acquisition Practices
GAO-13-311: Published: Mar 28, 2013. Publicly Released: Mar 28, 2013.
Of the 14 selected Department of Defense (DOD) major automated information system (MAIS) programs, 9 had stayed within their planned cost estimates, while 5 did not (with cost increases ranging from 3 to 578 percent); 5 programs remained on schedule, while 9 experienced delays (ranging from 6 months to 10 years); and 8 programs met their system performance targets, while 5 did not fully meet their...
Information Technology: DHS Needs to Enhance Management of Cost and Schedule for Major Investments
GAO-12-904: Published: Sep 26, 2012. Publicly Released: Sep 26, 2012.
Approximately two-thirds of the Department of Homeland Securitys (DHS) major information technology (IT) investments are meeting their cost and schedule commitments (i.e., goals). Specifically, out of 68 major IT investments in development, 47 were meeting cost and schedule commitments. The remaining 21which total about $1 billion in spendinghad one or more subsidiary projects that were not...
Information Technology: Census Bureau Needs to Implement Key Management Practices
GAO-12-915: Published: Sep 18, 2012. Publicly Released: Sep 18, 2012.
The U.S. Census Bureau (Census Bureau) has drafted a new investment management plan, system development methodology, and requirements development and management processes to improve its ability to manage information technology (IT) investments and system development, but additional work is needed to ensure these processes are effective and successfully implemented across the bureau. GAO and others...