Information resources management (91 - 100 of 336 items)
Medicare: Post-Hearing Questions Related to Financial and Information Technology Management
GAO-01-275R: Published: Dec 21, 2000. Publicly Released: Dec 21, 2000.
This correspondence answers congressional questions about financial and information technology management of the Medicare Program. Among the topics discussed are claims processing, management of statistical data, and computer viruses. For example, in reference to claims processing, GAO found that, as of December 2000, Medicare carriers and fiscal intermediaries use six standard claims processing s...
Information Technology Management: Coast Guard Practices Can Be Improved
GAO-01-190: Published: Dec 12, 2000. Publicly Released: Dec 12, 2000.
The Coast Guard is now striving to realize its information technology (IT) management vision of being able to "deliver the right information to the right people at the right time" in order to support its various missions. GAO reviewed the Coast Guard's policies and procedures in the areas of investment management, architecture, software acquisition and development, information security, and human...
Tax Systems Modernization: Results of Review of IRS' August 2000 Interim Spending Plan
GAO-01-91: Published: Nov 8, 2000. Publicly Released: Nov 8, 2000.
The Internal Revenue Service (IRS) has tried unsuccessfully to modernize its information systems. To prevent a repeat of past mistakes, Congress legislated explicit controls over IRS spending on systems modernization. Congress did so by creating Senate and House appropriations subcommittees, which specified four conditions. IRS has satisfied some, but not all, of the conditions set out by its appr...
Electronic Government: Opportunities and Challenges Facing the FirstGov Web Gateway
GAO-01-87T: Published: Oct 2, 2000. Publicly Released: Oct 2, 2000.
This testimony discusses what can be accomplished with FirstGov.gov and identifies challenges that should be addressed as it continues to be developed and refined. Under FirstGov, an important and previously unavailable capability--searching the entire government's web pages--was rapidly and successfully put into place. The FirstGov Board of Directors needs to address the following four issues: (1...
VA Information Technology: Progress Continues Although Vulnerabilities Remain
T-AIMD-00-321: Published: Sep 21, 2000. Publicly Released: Sep 21, 2000.
Pursuant to a congressional request, GAO discussed the Department of Veterans Affairs' (VA) information technology (IT) program, focusing on VA's efforts to: (1) improve its process for selecting, controlling, and evaluating IT investments; (2) fill the chief information officer (CIO) position; (3) develop an overall strategy for reengineering its business processes; (4) complete a departmentwide...
Information Technology: VA Actions Needed to Implement Critical Reforms
AIMD-00-226: Published: Aug 16, 2000. Publicly Released: Aug 16, 2000.
Pursuant to a congressional request, GAO reviewed the Department of Veterans Affairs' (VA) efforts to address GAO's recommendations to improve VA's information technology (IT) program.GAO noted that: (1) VA had made progress in addressing GAO's 1998 recommendations regarding its information technology efforts; (2) for example, compared with its fiscal year (FY) 1999 IT investment review process, V...
Information Technology: INS Needs to Better Manage the Development of Its Enterprise Architecture
AIMD-00-212: Published: Aug 1, 2000. Publicly Released: Aug 1, 2000.
GAO reviewed the Immigration and Naturalization Service's (INS) development of an enterprise architecture, focusing on the: (1) status of INS' efforts; and (2) effectiveness of INS' structures and processes for managing this development effort.GAO noted that: (1) INS recognizes that it does not have an enterprise architecture and has taken some limited steps to develop one; (2) however, it has con...
Information Technology Management: SBA Needs to Establish Policies and Procedures for Key IT Processes
AIMD-00-170: Published: May 31, 2000. Publicly Released: Jul 20, 2000.
Pursuant to a congressional request, GAO reviewed the Small Business Administration's (SBA) management of information technology (IT), focusing on the five key IT process areas--investment management, architecture, information security, software development and acquisition, and human capital management.GAO noted that: (1) although SBA plans to improve its key IT processes, many of SBA's policies a...
Federal Rulemaking: Agencies' Use of Information Technology to Facilitate Public Participation
GGD-00-135R: Published: Jun 30, 2000. Publicly Released: Jul 20, 2000.
Pursuant to a congressional request, GAO reviewed how federal agencies are using information technology (IT) to facilitate public participation in the rulemaking process, focusing on the: (1) potentially beneficial uses of IT in the rulemaking process that have not yet been adopted by federal agencies; and (2) benefits and drawbacks of standardizing innovative uses of IT across multiple agencies.G...
Information Technology Management: Small Business Administration Needs Policies and Procedures to Control Key IT Processes
T-AIMD-00-260: Published: Jul 20, 2000. Publicly Released: Jul 20, 2000.
Pursuant to a congressional request, GAO discussed the Small Business Administration's (SBA) management of information technology (IT), focusing on five key areas: (1) investment management; (2) architecture; (3) software development and acquisition; (4) information security; and (5) human capital management.GAO noted that: (1) SBA had made progress in establishing an investment review board and i...