Information resources management (71 - 80 of 336 items)
Veterans Affairs: Sustained Management Attention Is Key to Achieving Information Technology Results
GAO-02-703: Published: Jun 12, 2002. Publicly Released: Jun 12, 2002.
The Department of Veterans Affairs (VA) has made important progress in raising corporate awareness of the department's information technology (IT) needs and in taking actions to improve key areas of IT performance. Nevertheless, the department has significant work to accomplish in order to use IT investments to improve mission performance. VA has taken important steps in laying the groundwork for...
Veterans Affairs: Subcommittee Post-Hearing Questions Concerning the Department's Management of Information Technology
GAO-02-561R: Published: Apr 5, 2002. Publicly Released: Apr 5, 2002.
This report answers congressional questions about a recent GAO testimony (see GAO-02-369T) on the Department of Veterans Affairs' (VA) efforts to address weaknesses in its information technology program. Specifically, it discusses (1) challenges in implementing the "One VA" integrated Enterprise Architecture Plan, (2) steps taken to improve the accuracy and timeliness of data in VA's decision supp...
Information Technology: OMB Leadership Critical to Making Needed Enterprise Architecture and E-government Progress
GAO-02-389T: Published: Mar 21, 2002. Publicly Released: Mar 21, 2002.
E-government refers to operations that enhance delivery of government information and services. Enterprise architectures provides for successful delivery of e-government applications, which in turn promise improved government performance and accountability. Under the Office of Management and Budget's (OMB) leadership, the president's fiscal year 2003 budget proposes 24 e-government initiatives, mo...
VA Information Technology: Progress Made, but Continued Management Attention Is Key to Achieving Results
GAO-02-369T: Published: Mar 13, 2002. Publicly Released: Mar 13, 2002.
The Department of Veterans Affairs (VA) has laid the groundwork for an integrated, departmentwide enterprise architecture--a blueprint for evolving its information systems and developing new systems to optimize their mission value. Crucial executive support is in place and the department has a strategy to define products and processes critical to its development. VA is now recruiting a chief archi...
Loan Monitoring System: SBA Needs to Evaluate Use of Software
GAO-02-188: Published: Nov 30, 2001. Publicly Released: Nov 30, 2001.
The Small Business Reauthorization Act of 1997 requires the Small Business Administration (SBA) to complete mandated planning activities before developing a loan monitoring system (LMS). In February 2000, GAO testified that SBA had made substantial progress in completing the mandated planning actions and made recommendations on additional steps needed for each action, and for project management an...
Medicare: Information Systems Modernization Needs Stronger Management and Support
GAO-01-824: Published: Sep 20, 2001. Publicly Released: Nov 14, 2001.
Congress has questioned whether the Centers for Medicare and Medicaid Services (CMS), formerly the Health Care Financing Administration, adequately implemented new payment methods, effectively safeguarded program payments, and adequately oversaw the quality of care provided to beneficiaries. CMS depends on hundreds of information technology (IT) systems to help manage the Medicare program. With ye...
DOD Systems Modernization: Continued Investment in the Standard Procurement System Has Not Been Justified
GAO-01-682: Published: Jul 31, 2001. Publicly Released: Sep 4, 2001.
This report reviews the Department of Defense's (DOD) ability to contract for goods and services by acquiring and implementing a standard procurement system (SPS). DOD's management of SPS is a lesson in how not to justify, make, and monitor the implementation of information technology investment decisions. Specifically, DOD has not (1) ensured that accountability and responsibility for measuring p...
Electronic Government: Challenges Must Be Addressed With Effective Leadership and Management
GAO-01-959T: Published: Jul 11, 2001. Publicly Released: Jul 11, 2001.
Advances in the use of information technology (IT) and the Internet continue to change the way that federal agencies communicate, use and disseminate information, deliver services, and do business. Electronic government (e-government) refers to the use of technology, particularly web-based Internet applications, to enhance the access to and delivery of government information and service to citizen...
Information Technology: DLA Should Strengthen Business Systems Modernization Architecture and Investment Activities
GAO-01-631: Published: Jun 4, 2001. Publicly Released: Jun 29, 2001.
The Defense Logistics Agency (DLA) plays a critical role in supporting America's military forces worldwide. DLA employs about 28,000 civilian and military workers at about 500 sites in all 50 states and 28 countries; in round numbers, it manages 4 million supply items and processes 30 million annual supply distribution actions. This report reviews DLA's efficiency and effectiveness in managing it...
Customs Service Modernization: Results of Review of First Automated Commercial Environment Expenditure Plan
GAO-01-696: Published: Jun 5, 2001. Publicly Released: Jun 5, 2001.
This report discusses the U.S. Custom Service's expenditure plan for its Automated Commercial Environment System (ACE). GAO found that (1) Customs' expenditure plan satisfies the legislative conditions specified in the 2001 Consolidated Appropriations Act, (2) activities described in the plan are consistent with GAO's two open recommendations regarding the need for Customs to justify and make ACE...