Information management (1 - 3 of 3 items) in Past Year
Social Security Administration: Effective Planning and Management Practices Are Key to Overcoming IT Modernization Challenges
GAO-16-815T: Published: Jul 14, 2016. Publicly Released: Jul 14, 2016.
GAO's reports have highlighted various challenges in the Social Security Administration's (SSA) information technology (IT) planning and management. Overall, these reports identified weaknesses in, among other areas, system development practices, IT governance, requirements management, and strategic planning. The reports, collectively, stressed the need for the agency to strengthen its IT manageme...
Veterans Affairs: Sustained Management Attention Needed to Address Numerous IT Challenges
GAO-16-762T: Published: Jun 22, 2016. Publicly Released: Jun 22, 2016.
In February 2015, GAO designated Veterans Affairs (VA) health care as a high-risk area based on its concerns about the department's ability to ensure the quality and safety of veterans' health care in five broad areas, one of which was information technology (IT) challenges. Of particular concern at that time was the failed modernization of an outpatient appointment scheduling system, suspended de...
Digital Service Programs: Assessing Results and Coordinating with Chief Information Officers Can Improve Delivery of Federal Projects
GAO-16-733T: Published: Jun 10, 2016. Publicly Released: Jun 10, 2016.
In a draft report, GAO determined that the General Service Administration's (GSA) 18F and Office of Management and Budget's (OMB) U.S. Digital Service (USDS) have provided a variety of services to agencies supporting their information technology (IT) efforts. Specifically, 18F staff helped 18 agencies with 32 projects and generally provided development and consulting services, including software d...