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Strategic information systems planning (21 - 30 of 36 items)
Customs Service Modernization: ACE Poses Risks and Challenges
T-AIMD-97-96: Published: May 15, 1997. Publicly Released: May 15, 1997.
GAO discussed issues related to the U.S. Customs Service's systems modernization, focusing on: (1) Customs' efforts to address risks associated with the agency's modernization of its automated systems; and (2) challenges Customs faces as it plans and develops the Automated Commercial Environment (ACE) System.GAO noted that: (1) in May 1996, Customs was ill-prepared to develop ACE because the agenc...
USDA Information Management: Extensive Improvements Needed in Managing Information Technology Investments
T-AIMD-97-90: Published: May 14, 1997. Publicly Released: May 14, 1997.
GAO discussed the need for the Department of Agriculture (USDA) to address its long-standing difficulties in managing its substantial information technology (IT) investments.GAO noted that: (1) a USDA that works better and costs less in the 21st century must have efficient and effective information systems; (2) yet USDA has a long history of poorly planning and managing IT investments with the res...
Managing Technology: Best Practices Can Improve Performance and Produce Results
T-AIMD-97-38: Published: Jan 31, 1997. Publicly Released: Jan 31, 1997.
GAO discussed how best practices applied by leading organizations can be effectively used to improve the management of information technology (IT) in the federal government. GAO noted that: (1) as a result of legislative changes and new direction from the Administration, agency leaders should begin making technology investment decisions based on careful analyses of relative costs, benefits, and ri...
Defense IRM: Strategy Needed for Logistics Information Technology Improvement Efforts
AIMD-97-6: Published: Nov 14, 1996. Publicly Released: Nov 14, 1996.
Pursuant to a congressional request, GAO reviewed the Department of Defense's (DOD) efforts over the last 4 years to improve its information systems in the depot maintenance, materiel management, and transportation business areas, focusing on whether selected standard information systems will allow DOD to meet its business objective to dramatically improve the efficiency and effectiveness of its l...
Tax Systems Modernization: Actions Underway But IRS Has Not Yet Corrected Management and Technical Weaknesses
AIMD-96-106: Published: Jun 7, 1996. Publicly Released: Jun 7, 1996.
Pursuant to a legislative requirement, GAO reviewed the Internal Revenue Service's (IRS) actions to correct GAO-identified management and technical weaknesses that jeopardize its tax systems modernization (TSM) efforts.GAO found that: (1) IRS does not have a comprehensive strategy to maximize electronic filing because the present strategy targets only a small portion of the taxpayers likely to fil...
Customs Service Modernization: Strategic Information Management Must Be Improved for National Automation Program to Succeed
AIMD-96-57: Published: May 9, 1996. Publicly Released: May 9, 1996.
Pursuant to a congressional request, GAO reviewed the Customs Service's efforts to modernize its automated systems, focusing on: (1) the status and adequacy of Customs' implementation of the National Customs Automation Program (NCAP); and (2) whether Customs is using a best-practices approach to improve mission performance through strategic information management and technology in implementing NCA...
General Government Information Systems Issue Area: Active Assignments
AA-96-28(2): Published: Apr 6, 1996. Publicly Released: Apr 6, 1996.
GAO provided information on its active assignments in its General Government Information Systems issue area as of April 6, 1996...
Tax Systems Modernization: Management and Technical Weaknesses Must Be Overcome To Achieve Success
T-AIMD-96-75: Published: Mar 26, 1996. Publicly Released: Mar 26, 1996.
Pursuant to a congressional request, GAO reviewed the Internal Revenue Service's (IRS) Tax Systems Modernization (TSM) plan, focusing on IRS efforts to correct: (1) management and technical weaknesses that have impeded TSM; and (2) analogous technical weaknesses in its Cyberfile initiative. GAO found that: (1) although IRS has enhanced its software development capability and better defined TSM per...
Medicare Transaction System: Strengthened Management and Sound Development Approach Critical to Success
T-AIMD-96-12: Published: Nov 16, 1995. Publicly Released: Nov 16, 1995.
GAO discussed the Health Care Financing Administration's (HCFA) approach to managing the Medicare Transaction System (MTS). GAO noted that: (1) MTS is designed to unify the nine Medicare claims-processing systems, improve Medicare contractor oversight, improve services to beneficiaries and providers, reduce administrative expenses, and better protect Medicare program funds from waste, fraud, and a...
Veterans Benefits: Redirected Modernization Shows Promise
AIMD-94-26: Published: Dec 9, 1993. Publicly Released: Dec 22, 1993.
Pursuant to a congressional request, GAO reviewed the Veterans Benefits Administration's (VBA) computer systems and services modernization project, focusing on: (1) the status of the VBA business process redesign and its service improvement goals; (2) the validity of VBA cost estimates; (3) the VBA contention that existing computer equipment failures are frequent and cause service problems; and (4...