Information systems (1 - 10 of 114 items) in Custom Date Range
Social Security Administration: Effective Planning and Management Practices Are Key to Overcoming IT Modernization Challenges
GAO-16-815T: Published: Jul 14, 2016. Publicly Released: Jul 14, 2016.
GAO's reports have highlighted various challenges in the Social Security Administration's (SSA) information technology (IT) planning and management. Overall, these reports identified weaknesses in, among other areas, system development practices, IT governance, requirements management, and strategic planning. The reports, collectively, stressed the need for the agency to strengthen its IT manageme...
Digital Service Programs: Assessing Results and Coordinating with Chief Information Officers Can Improve Delivery of Federal Projects
GAO-16-733T: Published: Jun 10, 2016. Publicly Released: Jun 10, 2016.
In a draft report, GAO determined that the General Service Administration's (GSA) 18F and Office of Management and Budget's (OMB) U.S. Digital Service (USDS) have provided a variety of services to agencies supporting their information technology (IT) efforts. Specifically, 18F staff helped 18 agencies with 32 projects and generally provided development and consulting services, including software d...
Healthcare.gov: Actions Needed to Address Weaknesses in Information Security and Privacy Controls
GAO-14-730: Published: Sep 16, 2014. Publicly Released: Sep 16, 2014.
Many systems and entities exchange information to carry out functions that support individuals' ability to use Healthcare.gov to compare, select, and enroll in private health insurance plans participating in the federal marketplaces, as required by the Patient Protection and Affordable Care Act (PPACA). The Centers for Medicare & Medicaid Services (CMS) has overall responsibility for key federal s...
Federal Retirement Processing: OPM Is Pursuing Incremental Information Technology Improvements after Canceling a Modernization Plagued by Management Weaknesses
GAO-13-580T: Published: May 9, 2013. Publicly Released: May 9, 2013.
In a series of reviews, GAO found that the Office of Personnel Management's (OPM) retirement modernization efforts were hindered by weaknesses in key management practices that are essential to successful information technology (IT) modernization projects. For example, in 2005, GAO made recommendations to address weaknesses in the following areas:Project management: While OPM had defined major comp...
Information Technology: Consistently Applying Best Practices Could Help IRS Improve the Reliability of Reported Cost and Schedule Information
GAO-13-401: Published: Apr 17, 2013. Publicly Released: Apr 17, 2013.
According to the Internal Revenue Service (IRS), 12 of its 20 major information technology (IT) investments were within 10 percent of cost and schedule estimates or significantly below cost between October 2011 and October 2012. For the remaining 8 investments, 3 were reported as being significantly over cost and 5 were reported as being significantly behind schedule. Reported reasons for these si...
Chemical Assessments: Challenges Remain with EPA's Integrated Risk Information System Program
GAO-12-42: Published: Dec 9, 2011. Publicly Released: Jan 9, 2012.
EPA's May 2009 revisions to the IRIS process have restored EPA's control of the process, increased its transparency, and established a new 23-month time frame for its less challenging assessments. Notably, EPA has addressed concerns GAO raised in its March 2008 report and now makes the determination of when to move an assessment to external peer review and issuance--decisions that were made by the...
Data Mining: DHS Needs to Improve Executive Oversight of Systems Supporting Counterterrorism
GAO-11-742: Published: Sep 7, 2011. Publicly Released: Oct 7, 2011.
Data mining--a technique for extracting useful information from large volumes of data--is one type of analysis that the Department of Homeland Security (DHS) uses to help detect and prevent terrorist threats. While data-mining systems offer a number of promising benefits, their use also raises privacy concerns. GAO was asked to (1) assess DHS policies for evaluating the effectiveness and privacy p...
Information Technology: Opportunities Exist to Improve Management of DOD's Electronic Health Record Initiative
GAO-11-50: Published: Oct 6, 2010. Publicly Released: Oct 6, 2010.
The Department of Defense (DOD) provides medical care to 9.6 million active duty service members, their families, and other eligible beneficiaries worldwide. DOD's Military Health System has long been engaged in efforts to acquire and deploy an electronic health record system. The latest version of this initiative--the Armed Forces Health Longitudinal Technology Application (AHLTA)--was expected t...
DOD Business Systems Modernization: Recent Slowdown in Institutionalizing Key Management Controls Needs to Be Addressed
GAO-09-586: Published: May 18, 2009. Publicly Released: May 18, 2009.
Since 1995, GAO has designated the Department of Defense's (DOD) business systems modernization program as high risk, and it continues to do so today. To assist in addressing DOD's business system modernization challenges, the Ronald W. Reagan National Defense Authorization Act for Fiscal Year 2005 (the Act) contains provisions that require the department to take certain actions and to annually re...
Information Technology: Challenges Remain for VA's Sharing of Electronic Health Records with DOD
GAO-09-427T: Published: Mar 12, 2009. Publicly Released: Mar 12, 2009.
For over a decade, the Department of Veterans Affairs (VA) and the Department of Defense (DOD) have been engaged in efforts to improve their ability to share electronic health information. These efforts are vital for making patient information readily available to health care providers in both departments, reducing medical errors, and streamlining administrative functions. In addition, Congress ha...