Cost effectiveness analysis (1 - 10 of 26 items)
Customs Service Modernization: Serious Management and Technical Weaknesses Must Be Corrected
AIMD-99-41: Published: Feb 26, 1999. Publicly Released: Feb 26, 1999.
Pursuant to a congressional request, GAO reviewed the Customs Service's management of the Automated Commercial Environment (ACE), focusing on whether Customs has adequately justified ACE cost-effectiveness.GAO noted that: (1) Customs is not managing ACE effectively, and it does not have a firm basis for concluding that ACE is a cost-effective solution to modernizing its commercial environment; (2)...
Information Technology: Best Practices Can Improve Performance and Produce Results
T-AIMD-96-46: Published: Feb 26, 1996. Publicly Released: Feb 26, 1996.
GAO discussed how leading organizations' best practices can be effectively used to improve information technology (IT) management in the federal government. GAO noted that: (1) federal IT-related expenditures total over $25 billion per year, but the benefits from IT are unknown; (2) IT can be used to improve organizational performance, but risks of failure must be carefully managed to ensure succe...
Tax Systems Modernization: Comments on IRS' Fiscal Year 1994 Budget Request
T-IMTEC-93-6: Published: Apr 27, 1993. Publicly Released: Apr 27, 1993.
GAO discussed the Internal Revenue Service's (IRS) Tax Systems Modernization (TSM) program's fiscal year (FY) 1994 budget. GAO noted that: (1) the FY 1994 TSM budget will increase 25 percent and total $717 million; (2) over 80 percent of the TSM budget is for equipment and services and significant increases in staff; (3) the appropriateness of TSM funding is questionable because IRS has not suffic...
Tax Systems Modernization: Program Status and Comments on IRS' Portion of President's Request For Fiscal Year 1993 Supplemental Funds
T-IMTEC-93-3: Published: Mar 30, 1993. Publicly Released: Mar 30, 1993.
GAO discussed the Internal Revenue Service's (IRS) management of its Tax System Modernization (TSM) Program. GAO noted that: (1) IRS has made progress in implementing some interim TSM systems that benefit both IRS and taxpayers; (2) other interim systems have significant problems and delays which require reevaluation of their costs and benefits, since they will overlap other long-term TSM projects...
Tax Systems Modernization: IRS' Use of Consultants to Do the TMAC Price/Technical Tradeoff Analysis
IMTEC-93-4BR: Published: Oct 23, 1992. Publicly Released: Oct 29, 1992.
GAO reviewed: (1) the Internal Revenue Service's (IRS) use of consultants to conduct a second price/technical tradeoff analysis for the Treasury Multi-user Acquisition Contract (TMAC) procurement; (2) the extent to which IRS identified and evaluated sources of expertise available within the government to do the analysis; (3) whether the analysis was conducted properly; and (4) the level of oversig...
Customs Automation: Effectiveness of Entry Summary Selectivity System Is Unknown
IMTEC-92-20: Published: Mar 24, 1992. Publicly Released: May 21, 1992.
Pursuant to a congressional request, GAO reviewed the effectiveness and the development of the U.S. Customs Service's automated Entry Summary Selectivity (ESS) subsystem, intended to assist import specialists in tracking duty payments and trade laws violations and to provide for uniform treatment of importers and imported merchandise.GAO found that Customs: (1) began developing ESS in 1987 as a su...
Defense ADP: Lessons Learned From Development of Defense Distribution System
IMTEC-92-25: Published: Mar 20, 1992. Publicly Released: Mar 26, 1992.
Pursuant to a congressional request, GAO evaluated the Department of Defense's (DOD) development, evaluation, and subsequent rejection of the Defense Distribution System (DDS) prototype for consolidating military depot management, as a case study of DOD efforts to standardize automated systems under its Corporate Information Management (CIM) Initiative.GAO found that DOD: (1) based DDS on an integ...
Medical ADP Systems: Changes in Composite Health Care System's Deployment Strategy Are Unwise
IMTEC-91-47: Published: Sep 30, 1991. Publicly Released: Sep 30, 1991.
Pursuant to a legislative requirement, GAO: (1) assessed the status of the Department of Defense (DOD) Composite Health Care System's (CHCS) cost, schedule, performance, and benefits; and (2) identified and evaluated DOD changes in CHCS development, testing, and deployment strategy.GAO found that: (1) CHCS is a state-of-the-art, integrated medical information system that DOD is developing to impro...
ADP Consolidation: Defense Logistics Agency's Implementation Approach Is Not Justified
IMTEC-91-34: Published: Aug 6, 1991. Publicly Released: Aug 15, 1991.
Pursuant to a congressional request, GAO reviewed the Defense Logistics Agency's (DLA) decision to consolidate its 23 automated data processing facilities into 6 regional processing centers.GAO found that DLA: (1) did not adequately justify its consolidation decision; (2) did not follow the contractors' or its own task force's alternative consolidation recommendations or perform an economic analys...
Tax System Modernization: Further Testing of IRS' Automated Taxpayer Service Systems Is Needed
IMTEC-91-42: Published: Jun 20, 1991. Publicly Released: Jun 29, 1991.
Pursuant to a congressional request, GAO reviewed the Internal Revenue Service's (IRS) Taxpayer Service Integrated System (TSIS) to determine whether tests to measure TSIS effectiveness provided the information necessary to justify installing TSIS at all call sites.GAO found that: (1) tests of two of the three TSIS projects to automate its taxpayer inquiry program, the Taxpayer Service Expert Assi...