Information systems (31 - 40 of 135 items)
Automated Patent System: Information on PTO's Program to Automate Patent Information and Processes
T-IMTEC-92-20: Published: May 28, 1992. Publicly Released: May 28, 1992.
GAO discussed the Patent and Trademark Office's (PTO) effort to develop its Automated Patent System (APS), focusing on what PTO has accomplished through its automation effort, and what remains to be done. GAO noted that: (1) of the five systems that will make up APS, only the full-text searching system is available to the entire examiner corps; (2) since 1986, all 1,800 PTO examiners have had acce...
Tax Systems Modernization: Update on Critical Issues Facing IRS
T-IMTEC-92-18: Published: May 13, 1992. Publicly Released: May 13, 1992.
GAO discussed the Internal Revenue Service's (IRS) Tax Systems Modernization Program. GAO noted that: (1) although IRS has published its final Design Master Plan, it has made limited progress in completing other crucial planning, such as developing a strategy for integrating all modernization projects and preparing a transition plan to automate business functions under the Tax Systems Modernizatio...
Tax Systems Modernization: IRS Could Have Avoided Successful Protests of Major Computer Procurement
IMTEC-92-27: Published: Mar 13, 1992. Publicly Released: Apr 6, 1992.
Pursuant to a congressional request, GAO reviewed the Internal Revenue Service's (IRS) troubled procurement of the Treasury Multi-User Acquisition Contract (TMAC), focusing on what IRS: (1) did to cause the protest; (2) could have done to avoid the successful protests; and (3) needs to do to prevent similar successful protests of future Tax System Modernization (TSM) procurements.GAO found that: (...
Major NIH Computer System: Poor Management Resulted in Unmet Scientists' Needs and Wasted Millions
IMTEC-92-5: Published: Nov 4, 1991. Publicly Released: Jan 10, 1992.
Pursuant to a congressional request, GAO reviewed how effectively the National Institutes of Health (NIH) managed the acquisition process leading to its 1988 contract for a major computer system.GAO found that: (1) the NIH information resources management (IRM) organization, which was established to oversee and coordinate IRM functions, did not assert leadership or exercise its authority over the...
Farmers Home Administration: Half-Billion Dollar ADP Modernization Lacks Adequate Planning and Oversight
T-IMTEC-92-2: Published: Oct 29, 1991. Publicly Released: Oct 29, 1991.
GAO discussed its review of the Farmers Home Administration's (FmHA) $520-million information systems modernization, focusing on FmHA effectiveness in planning and oversight. GAO noted that: (1) inadequate planning, combined with ineffective management and oversight, led to the failure of the previous two modernization efforts; (2) FmHA has yet to resolve its long-standing planning and oversight p...
ADP Procurements: GSA Needs to Improve Its Review Process to Enhance Its ADP Oversight
IMTEC-92-7: Published: Oct 28, 1991. Publicly Released: Oct 28, 1991.
Pursuant to a congressional request, GAO reviewed the General Services Administration's (GSA) management and acquisition of computer hardware and software under the Brooks Act, focusing on how GSA can better ensure that federal agencies efficiently and effectively procure automatic data processing (ADP) resources.GAO found that: (1) federal agencies spend over $6 billion annually to acquire the es...
ADP Procurement: FBI Addresses Risk to Its National Crime Information Center Acquisition
IMTEC-91-60: Published: Aug 2, 1991. Publicly Released: Aug 2, 1991.
GAO performed a risk assessment of the Federal Bureau of Investigation's (FBI) planned procurement of its National Crime Information Center Project (NCIC 2000), focusing on: (1) potential risks to the project's cost, schedule, and ability to meet user requirements; and (2) the effectiveness of a model GAO recently developed to identify potential risks in the information technology acquisition proc...
Tax System Modernization: Issues Facing IRS
T-IMTEC-91-18: Published: Jul 9, 1991. Publicly Released: Jul 9, 1991.
GAO discussed the prerequisites for the successful implementation of the Internal Revenue Service's (IRS) Tax System Modernization (TMS) program. GAO noted that, to implement TMS, IRS must: (1) present a clear vision of how it plans to conduct business in the future and how it will use technology to achieve its goals; (2) finalize its Design Master Plan and review it periodically; and (3) develop...
Tax System Modernization: Further Testing of IRS' Automated Taxpayer Service Systems Is Needed
IMTEC-91-42: Published: Jun 20, 1991. Publicly Released: Jun 29, 1991.
Pursuant to a congressional request, GAO reviewed the Internal Revenue Service's (IRS) Taxpayer Service Integrated System (TSIS) to determine whether tests to measure TSIS effectiveness provided the information necessary to justify installing TSIS at all call sites.GAO found that: (1) tests of two of the three TSIS projects to automate its taxpayer inquiry program, the Taxpayer Service Expert Assi...
Tax System Modernization: Attention to Critical Issues Can Bring Success
T-IMTEC-91-8: Published: Jun 25, 1991. Publicly Released: Jun 25, 1991.
GAO discussed: (1) the Internal Revenue Service's (IRS) plans to modernize the automated tax processing system; and (2) two procurements related to the modernization. GAO noted that: (1) through fiscal year (FY) 1991, more than $500 million has been budgeted for tax system modernization (TSM), and IRS has requested $427 million more for FY 1992; (2) to ensure that IRS has personnel with the necess...