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Information Technology (1 - 10 of 1,406 items)
Immigration Benefits System: Significant Risks in USCIS's Efforts to Develop its Adjudication and Case Management System
GAO-17-486T: Published: Mar 16, 2017. Publicly Released: Mar 16, 2017.
The U.S. Citizenship and Immigration Services' (USCIS) most recent cost and schedule baseline, approved in April 2015, indicates that its Transformation Program will cost up to $3.1 billion and be fully deployed no later than March 2019. This is an increase of approximately $1 billion with a delay of more than 4 years from its initial July 2011 acquisition program baseline. In addition, the progra...
Health Information Technology: HHS Should Assess the Effectiveness of Its Efforts to Enhance Patient Access to and Use of Electronic Health Information
GAO-17-305: Published: Mar 15, 2017. Publicly Released: Mar 15, 2017.
The Department of Health and Human Services wants all Americans to be able to access their health records electronically. Health care providers that participated in HHS's Medicare Electronic Health Record Incentive Program offered nearly 9 out of 10 patients the ability to access their health information online. We found that relatively few of these patients accessed their records online, and pat...
Information Technology: HUD Needs to Address Significant Weaknesses in Its Cost Estimating Practices
GAO-17-281: Published: Feb 7, 2017. Publicly Released: Feb 7, 2017.
The cost estimates that the Department of Housing and Urban Development (HUD) developed for the four selected information technology (IT) investments were unreliable and, thus, lacked a sound basis for informing the department's investment and budgetary decisions. GAO's Cost Estimating and Assessment Guide (Cost Guide) defines best practices that are associated with four characteristics of a rel...
Veterans Affairs Information Technology: Management Attention Needed to Improve Critical System Modernizations, Consolidate Data Centers, and Retire Legacy Systems
GAO-17-408T: Published: Feb 7, 2017. Publicly Released: Feb 7, 2017.
GAO noted in July 2016 that the Department of Veterans Affairs (VA) had moved forward with an effort to modernize its health information system—the Veterans Health Information Systems and Technology Architecture (VistA)—but that the department is uncertain of its long-term plan for addressing its electronic health record system needs beyond fiscal year 2018. Beyond modernizing VistA, GAO repor...
Social Security Offsets: Improvements to Program Design Could Better Assist Older Student Loan Borrowers with Obtaining Permitted Relief
GAO-17-45: Published: Dec 19, 2016. Publicly Released: Dec 20, 2016.
Older borrowers (age 50 and older) who default on federal student loans and must repay that debt with a portion of their Social Security benefits often have held their loans for decades and had about 15 percent of their benefit payment withheld. This withholding is called an offset. GAO's analysis of characteristics of student loan debt using data from the Departments of Education (Education), Tre...
Information Technology: Improved Implementation of Reform Law Is Critical to Better Manage Acquisitions and Operations
GAO-17-263T: Published: Dec 6, 2016. Publicly Released: Dec 6, 2016.
The Office of Management and Budget (OMB) and federal agencies have taken steps to improve federal information technology (IT) through a series of initiatives and, as of October 2016, had fully implemented about 46 percent of the approximately 800 related recommendations made by GAO (a 23 percent increase compared to the percentage reported in 2015). However, additional actions are needed.Consolid...
IT Workforce: Key Practices Help Ensure Strong Integrated Program Teams; Selected Departments Need to Assess Skill Gaps
GAO-17-8: Published: Nov 30, 2016. Publicly Released: Nov 30, 2016.
Integrated program teams (IPT) are cross-functional or multidisciplinary groups of individuals that are organized and collectively responsible for delivering a product to an external or internal customer. GAO identified three characteristics that contribute to the creation and operation of a comprehensive IPT: (1) executive leadership through team support, empowerment, and oversight; (2) team comp...
Information Technology: Uncertainty Remains about the Bureau's Readiness for a Key Decennial Census Test
GAO-17-221T: Published: Nov 16, 2016. Publicly Released: Nov 16, 2016.
The U.S. Census Bureau's (Bureau) 2020 Decennial Census program is heavily dependent upon the Census Enterprise Data Collection and Processing (CEDCAP) program to deliver the key systems needed to support the 2020 redesign. CEDCAP is a complex modernization program intended to deliver a system-of-systems for the Bureau's survey data collection and processing functions. In August 2016, GAO reported...
Joint Information Environment: DOD Needs to Strengthen Governance and Management [Reissued on October 25, 2016]
GAO-16-593: Published: Jul 14, 2016. Publicly Released: Jul 14, 2016.
The Department of Defense (DOD) plans to spend almost $1 billion by the end of this fiscal year to implement one element of the Joint Information Environment (JIE); however, the department has not fully defined JIE's scope or expected cost. Officials reported that assessing the cost of JIE is complex because of the size and the complexity of the department's infrastructure and JIE's implementation...
Federal Human Resources Data: OPM Should Improve the Availability and Reliability of Payroll Data to Support Accountability and Workforce Analytics
GAO-17-127: Published: Oct 7, 2016. Publicly Released: Oct 7, 2016.
The Enterprise Human Resources Integration (EHRI) payroll data are not fully supporting the Office of Personnel Management's (OPM) strategic and open data goals. This is because OPM has not taken the steps necessary to make the data widely available for use by other agencies and researchers. EHRI payroll data are intended to provide a centralized, standardized, and comprehensive source of pay and...