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Information Technology (51 - 60 of 1,403 items)
Information Technology: Copyright Office Needs To Develop Plans that Address Technical and Organizational Challenges
GAO-15-338: Published: Mar 31, 2015. Publicly Released: Mar 31, 2015.
The Copyright Office has a legal mission supporting the creative industries that significantly contribute to the United States economy and relies heavily on information technology (IT) to carry out this mission. For example, by law, the office must be able to receive and examine copyright registration applications, collect and maintain deposited copies of copyrighted works, and maintain records of...
Library of Congress: Strong Leadership Needed to Address Serious Information Technology Management Weaknesses
GAO-15-315: Published: Mar 31, 2015. Publicly Released: Mar 31, 2015.
The Library of Congress has established policies and procedures for managing its information technology (IT) resources, but significant weaknesses across several areas have hindered their effectiveness:Strategic planning: The Library does not have an IT strategic plan that is aligned with the overall agency strategic plan and establishes goals, measures, and strategies. This leaves the Library wit...
Geospatial Data: Progress Needed on Identifying Expenditures, Building and Utilizing a Data Infrastructure, and Reducing Duplicative Efforts [Reissued March 18, 2015]
GAO-15-193: Published: Feb 12, 2015. Publicly Released: Mar 16, 2015.
Federal agencies and state governments use a variety of geospatial datasets to support their missions. For example, after Hurricane Sandy in 2012, the Federal Emergency Management Agency used geospatial data to identify 44,000 households that were damaged and inaccessible and reported that, as a result, it was able to provide expedited assistance to area residents. Federal agencies report spending...
Medicaid Information Technology: CMS Supports Use of Program Integrity Systems but Should Require States to Determine Effectiveness
GAO-15-207: Published: Jan 30, 2015. Publicly Released: Mar 2, 2015.
In the 10 selected states reviewed, GAO found the use of varying types of information technology (IT) systems to support efforts to prevent and detect improper payments. All 10 states had implemented a Medicaid Management Information System (MMIS) to process claims and support their program integrity efforts, and 7 had implemented additional types of systems to meet specific needs. Three states we...
Defense Major Automated Information Systems: Cost and Schedule Commitments Need to Be Established Earlier
GAO-15-282: Published: Feb 26, 2015. Publicly Released: Feb 26, 2015.
A majority of the 20 selected Department of Defense (DOD) major automated information systems (MAIS) programs had not established their first baselines (which consist of a life cycle cost estimate, a schedule estimate, and performance targets) within 2 years from program start; over half met or planned to meet a statutorily established time frame for deploying capabilities. While the Defense Scien...
Information Technology: Management Needs to Address Reporting of IRS Investments' Cost, Schedule, and Scope Information
GAO-15-297: Published: Feb 25, 2015. Publicly Released: Feb 25, 2015.
The Internal Revenue Service (IRS) has made limited progress in improving the reliability and reporting of cost, schedule, and scope performance information–the agency has partially implemented two of GAO's five prior recommendations, but not yet addressed the remaining three (see table). IRS's implementation of these recommendations is critical in ensuring that Congress receives the reliable in...
Results-Oriented Management: OPM Needs to Do More to Ensure Meaningful Distinctions Are Made in SES Ratings and Performance Awards
GAO-15-189: Published: Jan 22, 2015. Publicly Released: Feb 23, 2015.
In 2012, the Office of Personnel Management (OPM) facilitated development of a new Senior Executive Service (SES) performance appraisal system with a more uniform framework to communicate expectations and evaluate the performance of executive branch agency SES members. The new system is expected to promote consistency, clarity, and transferability of performance standards and ratings across agenci...
Environmental Satellites: Improvements Needed in NOAA's Mitigation Strategies as It Prepares for Potential Satellite Coverage Gaps
GAO-15-386T: Published: Feb 12, 2015. Publicly Released: Feb 12, 2015.
The National Oceanic and Atmospheric Administration's (NOAA) $11.3 billion Joint Polar Satellite System (JPSS) program has recently completed significant development activities and remains within its cost and schedule baselines; however, recent cost growth on key components is likely unsustainable, and schedule delays could increase the potential for a near-term satellite data gap. In addition, wh...
Federal Retirement Processing: Applying Information Technology Acquisition Best Practices Could Help OPM Overcome a Long History of Unsuccessful Modernization Efforts
GAO-15-277T: Published: Dec 10, 2014. Publicly Released: Dec 10, 2014.
In a series of reviews, GAO found that the Office of Personnel Management's (OPM) efforts over two decades to modernize its processing of federal employee retirement applications were fraught with information technology (IT) management weaknesses. Specifically, in 2005, GAO made recommendations to address weaknesses in project, risk, and organizational change management. In 2008, as OPM was on the...
Information Technology: HUD Can Take Additional Actions to Improve Its Governance
GAO-15-56: Published: Dec 10, 2014. Publicly Released: Dec 10, 2014.
The Department of Housing and Urban Development (HUD) has partially established elements of key practices for effective information technology (IT) governance, as identified by GAO's IT investment management guide. However, several shortcomings remain:Investment boards, policies, and procedures were not fully established: HUD chartered four review boards to manage the department's IT investments;...