Information management (1 - 10 of 40 items)
Decennial Census: Progress Report on Preparations for 2020
GAO-17-238T: Published: Nov 16, 2016. Publicly Released: Nov 16, 2016.
GAO preliminarily found that during the 2016 Census Test, nonresponse follow-up (NRFU), where enumerators visit households that did not respond to the census, generally proceeded according to the Census Bureau's (Bureau) operational plans. However, data at both test sites indicate that the Bureau experienced a large number of non-interviews. The Bureau considers non-interviews to be cases where ei...
VA IT Management: Organization Is Largely Centralized; Additional Actions Could Improve Human Capital Practices and Systems Development Processes
GAO-16-403: Published: Aug 17, 2016. Publicly Released: Sep 16, 2016.
The Department of Veterans Affairs (VA) performs key information technology (IT)-related functions, such as leadership, strategic planning, systems development and acquisition, and systems operations and maintenance, largely through its centralized Office of Information & Technology (OI&T), led by the Chief Information Officer (CIO). VA's two IT governance boards are intended to play a role in oth...
Social Security Administration: Effective Planning and Management Practices Are Key to Overcoming IT Modernization Challenges
GAO-16-815T: Published: Jul 14, 2016. Publicly Released: Jul 14, 2016.
GAO's reports have highlighted various challenges in the Social Security Administration's (SSA) information technology (IT) planning and management. Overall, these reports identified weaknesses in, among other areas, system development practices, IT governance, requirements management, and strategic planning. The reports, collectively, stressed the need for the agency to strengthen its IT manageme...
Information Management: Additional Actions Are Needed to Meet Requirements of the Managing Government Records Directive
GAO-15-339: Published: May 14, 2015. Publicly Released: May 14, 2015.
The 24 federal agencies took actions toward implementing each of the seven requirements set forth in the National Archives and Records Administration (NARA) and Office of Management and Budget (OMB) directive on managing government records (see table).Agency Implementation of Managing Government Directive RequirementsDirective areaDue dateNumber of agencies implementing requirementDesignate senior...
Human Services: Sustained and Coordinated Efforts Could Facilitate Data Sharing While Protecting Privacy
GAO-13-106: Published: Feb 8, 2013. Publicly Released: Feb 21, 2013.
Four selected states or localities used systematic and automated data sharing to improve eligibility verification or case management processes. Such data sharing improved eligibility verification processes in Michigan and Utah. Specifically, program officials said that data sharing improved program integrity because more accurate payments were made, and staff noted program efficiencies through mor...
Information Management: National Technical Information Service's Dissemination of Technical Reports Needs Congressional Attention
GAO-13-99: Published: Nov 19, 2012. Publicly Released: Nov 19, 2012.
As a component of the Department of Commerce, the National Technical Information Service (NTIS) is organized into five primary offices that offer the public and federal agencies a variety of products and services. As of late October 2012, NTIS was supported by 181 staff, all except 6 of which held full-time positions. NTIS reports its progress toward agency goals to the Deputy Secretary of Commerc...
Information Sharing: DHS Has Demonstrated Leadership and Progress, but Additional Actions Could Help Sustain and Strengthen Efforts
GAO-12-809: Published: Sep 18, 2012. Publicly Released: Sep 18, 2012.
The Department of Homeland Security (DHS) has made progress in achieving its information-sharing mission, but could take additional steps to improve its efforts. Specifically, DHS has demonstrated leadership commitment by establishing a governance board to serve as the decision-making body for DHS information-sharing issues. The board has enhanced collaboration among DHS components and identified...
Privacy: Federal Law Should Be Updated to Address Changing Technology Landscape
GAO-12-961T: Published: Jul 31, 2012. Publicly Released: Jul 31, 2012.
Technological developments since the Privacy Act became law in 1974 have changed the way information is organized and shared among organizations and individuals. Such advances have rendered some of the provisions of the Privacy Act and the E-Government Act of 2002 inadequate to fully protect all personally identifiable information collected, used, and maintained by the federal government. For exam...
Data Mining: DHS Needs to Improve Executive Oversight of Systems Supporting Counterterrorism
GAO-11-742: Published: Sep 7, 2011. Publicly Released: Oct 7, 2011.
Data mining--a technique for extracting useful information from large volumes of data--is one type of analysis that the Department of Homeland Security (DHS) uses to help detect and prevent terrorist threats. While data-mining systems offer a number of promising benefits, their use also raises privacy concerns. GAO was asked to (1) assess DHS policies for evaluating the effectiveness and privacy p...
Social Media: Federal Agencies Need Policies and Procedures for Managing and Protecting Information They Access and Disseminate
GAO-11-605: Published: Jun 28, 2011. Publicly Released: Jul 28, 2011.
Federal agencies increasingly use recently developed Internet technologies that allow individuals or groups to create, organize, comment on, and share online content. The use of these social media services-- including popular Web sites like Facebook, Twitter, and YouTube-- has been endorsed by President Obama and provides opportunities for agencies to more readily share information with and solici...