Information systems (91 - 100 of 149 items)
Defense ADP: Corporate Information Management Savings Estimates Are Not Supported
IMTEC-91-18: Published: Feb 22, 1991. Publicly Released: Mar 27, 1991.
Pursuant to a congressional request, GAO reviewed the Department of Defense's (DOD) Corporate Information Management (CIM) initiative to determine the basis for and validity of the savings DOD estimated it would derive from improving the standardization, quality, and consistency of data from DOD management information systems.GAO found that: (1) there was no basis to support the DOD estimate that...
Banks and Thrifts: Cause of Federal Regulators' Delays in Releasing Timely Call Report Data
IMTEC-91-26BR: Published: Feb 26, 1991. Publicly Released: Feb 26, 1991.
Pursuant to a congressional request, GAO provided information on: (1) federal bank and thrift regulators' automated processes for collecting, producing, and distributing call report data; and (2) causes of and regulators' responses to recent delays experienced in releasing such information.GAO found that: (1) banks and thrifts transmitted the data electronically via computer links or sent it manua...
Trademark Automation: Information on System Problems and Planned Improvements
IMTEC-91-1: Published: Oct 9, 1990. Publicly Released: Nov 8, 1990.
Pursuant to a congressional request, GAO reviewed T-Search, the Patent and Trademark Office's (PTO) automated search and retrieval system for trademark registration information, focusing on user satisfaction and possible improvements to the system.GAO found that: (1) public users and attorneys complained of slow search times; (2) attorneys' access to T-Search was constrained by the limited number...
Securities Industry: Additional Testing Needed to Ensure Efficient Post-Trade Processing of Stocks
IMTEC-90-83: Published: Sep 26, 1990. Publicly Released: Sep 26, 1990.
Pursuant to a congressional request, GAO provided information on: (1) stock exchanges' automated systems for correcting problem trades more expeditiously; (2) the extent to which exchanges tested those systems to ensure that they could process increased work-load volumes; (3) the impact of those systems on reducing the 5-day period needed to clear and settle stock trades; and (4) the Securities an...
Assessing the Reliability of Computer-Processed Data
OP-8.1.3: Published: Sep 1, 1990. Publicly Released: Sep 1, 1990.
GAO presented a guide to assist its auditing staff in ensuring the reliability of computer-based data. The guide focuses on: (1) how to assess reliability risk, understand system controls, and determine data testing requirements; (2) how to test data; (3) how to report on data reliability; and (4) a case study of the Stafford Student Loan Program to illustrate computer-based reliability...
Information Resources: Army Corporate Data Base Disregards Congressional and DOD Direction
IMTEC-90-64: Published: Jul 19, 1990. Publicly Released: Aug 20, 1990.
Pursuant to a congressional request, GAO reviewed the Department of the Army's effort to develop a corporate database.GAO found that: (1) eight Army information system development initiatives are pursuing the objectives of the cancelled Corporate Database Project; (2) the initiatives at the major command and installation levels primarily involve the development of standard databases; (3) the Army'...
Veterans' Benefits: Improved Management Needed to Reduce Waiting Time for Appeal Decisions
HRD-90-62: Published: May 25, 1990. Publicly Released: Jun 26, 1990.
In response to a congressional request, GAO evaluated the Department of Veterans Affairs' (VA) appeals process for disability compensation and pension decisions, to determine whether VA could improve the timeliness of its appeals process without detriment to quality.GAO found that VA did not: (1) effectively manage appeals, since it lacked adequate data to identify systemic problems; (2) accuratel...
Connecticut's Eligibility System: Improving System Availability
IMTEC-90-55: Published: May 11, 1990. Publicly Released: May 31, 1990.
Pursuant to a congressional request, GAO reviewed Connecticut's progress in installing a new $27-million welfare management system.GAO found that: (1) Connecticut officials began to install the system in May 1989; (2) after successfully completing initial tests, Connecticut officials installed the system in eight district offices, then deployed the system statewide; (3) in December 1989, the syste...
Social Security: Service to the Public--Accuracy of the 800 Phone Service
T-HRD-90-30: Published: May 18, 1990. Publicly Released: May 18, 1990.
GAO discussed: (1) the Social Security Administration's (SSA) methodology for evaluating the accuracy of information it provides to the public through its toll-free telephone system; and (2) SSA efforts to stop withholding of Medicare catastrophic coverage premiums. GAO found that SSA needed to strengthen its methodology for measuring the accuracy and completeness of its telephone service response...
Public Access: Two Case Studies of Federal Electronic Dissemination
IMTEC-90-44BR: Published: May 14, 1990. Publicly Released: May 14, 1990.
Pursuant to a congressional request, GAO reviewed the effectiveness of the Environmental Protection Agency's (EPA) and the Department of Agriculture's (USDA) electronic information dissemination policies and practices, focusing on whether the policies and practices ensured the broadest possible dissemination of disclosable government information.GAO found that: (1) USDA electronic dissemination po...