Personnel management (81 - 90 of 109 items)
Managing for Results: Building on the Momentum for Strategic Human Capital Reform
GAO-02-528T: Published: Mar 18, 2002. Publicly Released: Mar 18, 2002.
This testimony discusses the federal government's human capital challenges. The basic problem has been a longstanding lack of a consistent strategic approach to marshalling, managing, and maintaining the government's human capital needs. To overcome this problem, GAO has developed a model of strategic human capital management that highlights the importance of a sustained commitment by agency leade...
Human Capital: Practices That Empowered and Involved Employees
GAO-01-1070: Published: Sep 14, 2001. Publicly Released: Oct 23, 2001.
People are the federal government's most valuable asset. Studies of private and public sector organizations have shown that high-performing organizations value and invest in their employees--human capital--and align their "people policies" to support organizational performance goals. In the federal government, however, strategic human capital management is a pervasive challenge. GAO has included h...
Securities And Exchange Commission: Human Capital Challenges Require Management Attention
GAO-01-947: Published: Sep 17, 2001. Publicly Released: Oct 23, 2001.
The U.S. Securities and Exchange Commission's (SEC) human capital management practices have been shaped largely by a growing staffing crisis that threatens to undermine the agency's ability to carry out its mission. GAO surveyed current and former SEC attorneys, accountants, and examiners to determine what factors influenced turnover, satisfaction, and morale among SEC staff. GAO found that inade...
Human Capital: Building the Information Technology Workforce to Achieve Results
GAO-01-1007T: Published: Jul 31, 2001. Publicly Released: Jul 31, 2001.
This testimony discusses the federal government's strategic human capital management challenges, particularly in the information technology (IT) area. No management issue facing federal agencies could be more critical to the nation than their approach to attracting, retaining, and motivating people. Having enough people with the right mix of knowledge and skills will make the difference between su...
National Science Foundation: Status of Achieving Key Outcomes and Addressing Major Management Challenges
GAO-01-758: Published: Jun 15, 2001. Publicly Released: Jul 16, 2001.
This report reviews the National Science Foundation's (NSF) fiscal year 2000 performance report and fiscal year 2002 performance report plan required by the Government Performance and Results Act. Specifically, GAO discusses NSF's progress in addressing several key outcomes that are important to NSF's mission. NSF reported that it made substantial progress in achieving its key outcomes. Although t...
Federal Employee Retirements: Expected Increase Over the Next 5 Years Illustrates Need for Workforce Planning
GAO-01-509: Published: Apr 27, 2001. Publicly Released: May 4, 2001.
If the federal government is to effectively manage the tasks and programs assigned to it through legislation, it must have a sufficient and qualified workforce. One important element that agencies must consider in their workforce planning is the number and kinds of employees who will retire during the next five years. GAO projects that the number of employees retiring will be roughly equivalent to...
Human Capital: Major Human Capital Challenges at the Departments of Defense and State
GAO-01-565T: Published: Mar 29, 2001. Publicly Released: Mar 29, 2001.
This testimony discusses the human capital issues facing the Department of Defense (DOD) and the Department of State. The issues confronting the two agencies do not fundamentally differ from those facing other federal agencies. In the wake of extensive downsizing during the last decade, agency workforces are experiencing significant imbalances in terms of shape, skills, and retirement eligibility,...
Defense Maintenance: Sustaining Readiness Support Capabilities Requires a Comprehensive Plan
GAO-01-533T: Published: Mar 23, 2001. Publicly Released: Mar 23, 2001.
In addition to the end of the Cold War and the resulting military force structure downsizing, three events have shaped the depot maintenance environment. First, the base realignment and closure process has reduced DOD's Cold War era infrastructure from 38 military depots to 19. Second, as recommended in various studies, DOD has increasingly relied on defense contractors for depot maintenance and r...
IRS Telephone Assistance: Opportunities to Improve Human Capital Management
GAO-01-144: Published: Jan 30, 2001. Publicly Released: Mar 2, 2001.
Each year, the Internal Revenue Service (IRS) determines the staffing level for its toll-free telephone customer service operations. GAO found that IRS lacks a long-term telephone customer service goal that reflects the needs of taxpayers and the costs and benefits of meeting that goal. Rather, IRS annually determines the level of funding it will seek for its customer service workforce, using its...
Human Capital: Meeting the Governmentwide High-Risk Challenge
GAO-01-357T: Published: Feb 1, 2001. Publicly Released: Feb 1, 2001.
People are the federal government's most valuable asset in managing for results. The importance of human capital is underscored by the many links GAO has identified between agencies' human capital shortfalls and the programmatic challenges. A consensus has yet to emerge on broad-based federal human capital legislative reform. However, even in the absence of fundamental legislative reform, federal...