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Performance measures (71 - 80 of 85 items)

Customer Service:

Human Capital Management at Selected Public and Private Call Centers
GGD-00-161:
Published: Aug 22, 2000. Publicly Released: Sep 25, 2000.

Human Capital:

A Self-Assessment Checklist for Agency Leaders
OCG-00-14G:
Published: Sep 1, 2000. Publicly Released: Sep 1, 2000.

Space Shuttle:

Human Capital and Safety Upgrade Challenges Require Continued Attention
NSIAD/GGD-00-186:
Published: Aug 15, 2000. Publicly Released: Aug 29, 2000.

Congressional Oversight:

Challenges for the 21st Century
T-OCG-00-11:
Published: Jul 20, 2000. Publicly Released: Jul 20, 2000.

Small Business Administration:

Steps Taken to Better Manage Its Human Capital, but More Needs to Be Done
T-GGD/AIMD-00-256:
Published: Jul 20, 2000. Publicly Released: Jul 20, 2000.

DOD Personnel:

Weaknesses in Security Investigation Program Are Being Addressed
T-NSIAD-00-148:
Published: Apr 6, 2000. Publicly Released: Apr 6, 2000.

Human Capital:

Observations on EPA's Efforts to Implement a Workforce Planning Strategy
T-RCED-00-129:
Published: Mar 23, 2000. Publicly Released: Mar 23, 2000.

Human Capital:

Strategic Approach Should Guide DOD Civilian Workforce Management
T-GGD/NSIAD-00-120:
Published: Mar 9, 2000. Publicly Released: Mar 9, 2000.

Human Capital:

A Self-Assessment Checklist for Agency Leaders
GGD-99-179:
Published: Sep 1, 1999. Publicly Released: Sep 1, 1999.

Agency Performance Plans:

Examples of Practices That Can Improve Usefulness to Decisionmakers
GGD/AIMD-99-69:
Published: Feb 26, 1999. Publicly Released: Feb 26, 1999.