Internal controls (1 - 10 of 77 items)
Federal Telework: Additional Controls Could Strengthen Telework Program Compliance and Data Reporting
GAO-17-247: Published: Feb 17, 2017. Publicly Released: Mar 20, 2017.
How are federal agencies managing their 400,000+ teleworkers? The 4 agencies we reviewed (Ed, GSA, Labor & SEC) generally met the reporting requirements in the Telework Enhancement Act of 2010. However we found some barriers to telework program success: Training timing: Managers may make telework decisions before training. Documentation: Agencies may not review telework agreements annually or d...
Grants Management: EPA Partially Follows Leading Practices of Strategic Workforce Planning and Could Take Additional Steps
GAO-17-144: Published: Jan 9, 2017. Publicly Released: Feb 8, 2017.
Staffing levels for U.S. Environmental Protection Agency (EPA) grants management personnel generally declined during fiscal years 2006 through 2015, but it is unclear how workloads may have changed during this time frame. Specifically, the number of grant specialists and project officers—EPA's key grants management personnel—who entered information about grant actions into the agency's automat...
Consumer Financial Protection Bureau: Additional Actions Needed to Support a Fair and Inclusive Workplace
GAO-16-62: Published: May 19, 2016. Publicly Released: Jun 20, 2016.
Nonexecutive employees at the Consumer Financial Protection Bureau (CFPB) who responded to GAO's survey identified strengths and areas for improvement in CFPB's personnel practices and culture. Most respondents agreed that enthusiasm for CFPB's mission is high and that immediate supervisors respect and value differences among individuals. However, GAO's survey found heightened concerns related to...
Consumer Financial Protection Bureau: Survey Results from Employees and Executives on Personnel Management and Organizational Culture (GAO-16-138SP, May 2016), an E-supplement to GAO-16-62
GAO-16-138SP: Published: May 19, 2016. Publicly Released: Jun 20, 2016.
This is an e-supplement to GAO-16-62. It presents the results from GAO's survey of 57 senior CFPB executives as of January 31, 2015. A total of 36 senior executives responded to our executive survey for a response rate of 63 percent. GAO excluded responses to demographic and open-ended narrative questions...
Human Capital: Additional Actions Needed to Enhance DOD's Efforts to Address Mental Health Care Stigma
GAO-16-404: Published: Apr 18, 2016. Publicly Released: Apr 18, 2016.
Military servicemembers' perceive that a stigma exists with seeking mental health care, but little information is known about Department of Defense (DOD) deployed civilian perceptions. GAO's analysis of the most recently available data from a DOD-wide survey found that about 37 percent of active duty servicemembers in 2011 and 39 percent of reservists in the 2010/2011 timeframe responded that they...
Telecommunications: Additional Coordination and Performance Measurement Needed for High-Speed Internet Access Programs on Tribal Lands
GAO-16-222: Published: Jan 29, 2016. Publicly Released: Feb 3, 2016.
Although all 21 tribes GAO interviewed have some access to high-speed Internet, tribes and providers GAO interviewed cited barriers to increasing access. For example, high poverty rates and the high costs of connecting remote tribal villages to core Internet networks—called middle-mile infrastructure—limit high-speed Internet availability and adoption on tribal lands (see fig.). About half of...
Federal Emergency Management Agency: Additional Planning and Data Collection Could Help Improve Workforce Management Efforts
GAO-15-437: Published: Jul 9, 2015. Publicly Released: Jul 9, 2015.
The Department of Homeland Security's (DHS) Federal Emergency Management Agency (FEMA) is taking steps to address various long-standing workforce management challenges identified by GAO. Since 2007, GAO has found that FEMA faced challenges in completing and integrating its strategic workforce planning efforts. As a result, GAO recommended that FEMA develop a plan that identifies workforce gaps and...
Human Capital: Update on Strategic Management Challenges for the 21st Century
GAO-15-619T: Published: May 20, 2015. Publicly Released: May 20, 2015.
Serious human capital shortfalls can erode the capacity of federal agencies and threaten their ability to cost-effectively carry out their missions. GAO's prior work has shown that continued attention is needed to ensure agencies have the human resources to drive performance and achieve the results the nation demands. Key areas where the federal government has taken some actions but additional att...
Human Capital: DOD Should Fully Develop Its Civilian Strategic Workforce Plan to Aid Decision Makers
GAO-14-565: Published: Jul 9, 2014. Publicly Released: Jul 9, 2014.
The Department of Defense's (DOD) Fiscal Year 2013-2018 Strategic Workforce Plan addressed or partially addressed 27 of the 32 statutory reporting requirements and did not address 5 of the requirements. The statute requires DOD, for example, to conduct assessments of critical skills and competencies, to assess gaps in the workforce, and to assess the appropriate mix of civilian, military, and cont...
U.S. Department of Agriculture: Workforce Decisions Could Benefit from Better Linkage to Missions and Use of Leading Practices
GAO-14-288: Published: Mar 31, 2014. Publicly Released: Apr 30, 2014.
From fiscal years 2003 to 2012, the size of the workforces declined at the U.S. Department of Agriculture's (USDA) service center agencies—the Farm Service Agency (FSA), Natural Resources Conservation Service (NRCS), and Rural Development (RD). The size of USDA's service center agencies declined by a higher percentage from fiscal years 2011 to 2012 than the average annual percent decline from fi...