Strategic planning (11 - 20 of 274 items)
Federal Emergency Management Agency: Additional Planning and Data Collection Could Help Improve Workforce Management Efforts
GAO-15-437: Published: Jul 9, 2015. Publicly Released: Jul 9, 2015.
The Department of Homeland Security's (DHS) Federal Emergency Management Agency (FEMA) is taking steps to address various long-standing workforce management challenges identified by GAO. Since 2007, GAO has found that FEMA faced challenges in completing and integrating its strategic workforce planning efforts. As a result, GAO recommended that FEMA develop a plan that identifies workforce gaps and...
Human Capital: Update on Strategic Management Challenges for the 21st Century
GAO-15-619T: Published: May 20, 2015. Publicly Released: May 20, 2015.
Serious human capital shortfalls can erode the capacity of federal agencies and threaten their ability to cost-effectively carry out their missions. GAO's prior work has shown that continued attention is needed to ensure agencies have the human resources to drive performance and achieve the results the nation demands. Key areas where the federal government has taken some actions but additional att...
Federal Workforce: OPM and Agencies Need to Strengthen Efforts to Identify and Close Mission-Critical Skills Gaps
GAO-15-223: Published: Jan 30, 2015. Publicly Released: Jan 30, 2015.
Lessons learned from initial efforts to try to close skills gaps could strengthen future approaches. For example, the Chief Human Capital Officer (CHCO) Council Working Group (Working Group) identified skills gaps in six government-wide occupations, such as cybersecurity and auditors. Although this effort was an important step forward, GAO's work has identified skills gaps in nearly two dozen occu...
U.S. Postal Service: Status of Workforce Reductions and Related Planning Efforts
GAO-15-43: Published: Nov 13, 2014. Publicly Released: Nov 13, 2014.
From fiscal years 2006 through 2013, the U.S. Postal Service (USPS) decreased the size of its workforce and the number of employee work hours through retirements, attrition, and initiatives to streamline its operations. According to USPS's data, its workforce declined during this period from approximately 796,000 to 618,000 employees, or by about 22 percent. The total number of work hours also dec...
DHS Training: Improved Documentation, Resource Tracking, and Performance Measurement Could Strengthen Efforts
GAO-14-688: Published: Sep 10, 2014. Publicly Released: Sep 10, 2014.
The Department of Homeland Security (DHS) has processes to evaluate training, track resources, and assess leader development. However, various actions could better position the department to maximize the impact of its training efforts.Training evaluation: All five DHS components in GAO's review—U.S. Customs and Border Protection, U.S. Immigration and Customs Enforcement, the U.S. Coast Guard, t...
Federal Workforce: Human Capital Management Challenges and the Path to Reform
GAO-14-723T: Published: Jul 15, 2014. Publicly Released: Jul 15, 2014.
Serious human capital shortfalls can erode the capacity of federal agencies and threaten their ability to cost-effectively carry out their missions. While progress has been made, continued attention is needed to ensure agencies have the human resources to drive performance and achieve the results the nation demands. Specifically, additional areas needing to be addressed include:Classification GAO'...
Human Capital: DOD Should Fully Develop Its Civilian Strategic Workforce Plan to Aid Decision Makers
GAO-14-565: Published: Jul 9, 2014. Publicly Released: Jul 9, 2014.
The Department of Defense's (DOD) Fiscal Year 2013-2018 Strategic Workforce Plan addressed or partially addressed 27 of the 32 statutory reporting requirements and did not address 5 of the requirements. The statute requires DOD, for example, to conduct assessments of critical skills and competencies, to assess gaps in the workforce, and to assess the appropriate mix of civilian, military, and cont...
U.S. Department of Agriculture: Workforce Decisions Could Benefit from Better Linkage to Missions and Use of Leading Practices
GAO-14-288: Published: Mar 31, 2014. Publicly Released: Apr 30, 2014.
From fiscal years 2003 to 2012, the size of the workforces declined at the U.S. Department of Agriculture's (USDA) service center agencies—the Farm Service Agency (FSA), Natural Resources Conservation Service (NRCS), and Rural Development (RD). The size of USDA's service center agencies declined by a higher percentage from fiscal years 2011 to 2012 than the average annual percent decline from fi...
Air Force: Actions Needed to Strengthen Management of Unmanned Aerial System Pilots
GAO-14-316: Published: Apr 10, 2014. Publicly Released: Apr 10, 2014.
The Air Force has managed its remotely piloted aircraft (RPA) pilots using some strategic human-capital approaches, such as planning for the different levels of experience that it needs in these pilots. However, it continues to face challenges. High-performing organizations manage human capital to identify the right number of personnel and to target the right sources to fill personnel needs. In 20...
Human Capital: Agencies Should More Fully Evaluate the Costs and Benefits of Executive Training
GAO-14-132: Published: Jan 31, 2014. Publicly Released: Mar 4, 2014.
Chief Human Capital Officers (CHCO) from 26 agencies reported that, from fiscal years 2008 through 2012, they spent almost $57 million (in constant 2012 dollars) on executive training provided by external providers. CHCOs reported using the Office of Personnel Management (OPM) Federal Executive Institute and the Harvard Kennedy School of Government most often. Agencies are required to maintain rec...