Performance measures (31 - 40 of 64 items)
Posthearing Questions Related to Proposed Department of Homeland Security (DHS) Human Capital Regulations
GAO-04-570R: Published: Mar 22, 2004. Publicly Released: Mar 22, 2004.
GAO testified before Congress and answered posthearing questions regarding "The Key to Homeland Security: The New Human Resources System."We have proposed an initial list of safeguards for the personnel system at the Department of Defense based on our extensive body of work looking at the performance management practices used by leading public sector organizations both in the United States and in...
Human Capital: A Guide for Assessing Strategic Training and Development Efforts in the Federal Government (Supersedes GAO-03-893G)
GAO-04-546G: Published: Mar 1, 2004. Publicly Released: Mar 1, 2004.
This publication supersedes GAO-03-893G, Human Capital: A Guide for Assessing Strategic Training and Development Efforts in the Federal Government (Exposure Draft), July 2003. As part of our ongoing review of agencies' efforts to address their human capital challenges, we saw the need for a framework to serve as a flexible and useful guide in assessing how agencies plan, design, implement, and eva...
Human Capital: Preliminary Observations on Proposed DHS Human Capital Regulations
GAO-04-479T: Published: Feb 25, 2004. Publicly Released: Feb 25, 2004.
The creation of the Department of Homeland Security (DHS) almost one year ago represents an historic moment for the federal government to fundamentally transform how the nation will protect itself from terrorism. DHS is continuing to transform and integrate a disparate group of agencies with multiple missions, values, and cultures into a strong and effective cabinet department. Together with this...
Comptroller General's Forum: High-Performing Organizations: Metrics, Means, and Mechanisms for Achieving High Performance in the 21st Century Public Management Environment
GAO-04-343SP: Published: Feb 13, 2004. Publicly Released: Feb 13, 2004.
As we face the challenges of the 21st century, the federal government must strive to build high-performing organizations. Nothing less than a fundamental transformation in the people, processes, technology, and environment used by federal agencies to address public goals will be necessary to address public needs. In high-performing organizations, management controls, processes, practices, and syst...
Centers for Disease Control and Prevention: Agency Leadership Taking Steps to Improve Management and Planning, but Challenges Remain
GAO-04-219: Published: Jan 30, 2004. Publicly Released: Jan 30, 2004.
The scope of work at the Centers for Disease Control and Prevention (CDC) has evolved since 1946 from a focus on communicable diseases, like malaria, to a wide and complex range of public health responsibilities. The agency's Office of the Director (OD) faces considerable management challenges to ensure that during public health crises the agency's nonemergency but important public health work con...
Posthearing Questions Related to Strategic Human Capital Management
GAO-03-779R: Published: May 22, 2003. Publicly Released: May 22, 2003.
On April 8, GAO testified before the Subcommittee on Civil Service and Agency Reform, House Committee on Government Reform and the Subcommittee on Oversight of Government Management, the Federal Workforce, and the District of Columbia, Senate Committee on Governmental Affairs at a hearing on "The Human Capital Challenge: Offering Solutions and Delivering Results". This letter responds to requests...
DOD Personnel: DOD Comments on GAO's Report on DOD's Civilian Human Capital Strategic Planning
GAO-03-690R: Published: Apr 18, 2003. Publicly Released: Apr 18, 2003.
In response to a Congressional request, we issued a report in March 2003 on the Department of Defense's (DOD) strategic planning efforts for civilian personnel at DOD and selected defense components, including the four military services and two defense agencies. In that report we made recommendations to the Secretary of Defense to strengthen civilian human capital planning, including integration w...
Results-Oriented Cultures: Creating a Clear Linkage between Individual Performance and Organizational Success
GAO-03-488: Published: Mar 14, 2003. Publicly Released: Apr 4, 2003.
The federal government is in a period of profound transition and faces an array of challenges and opportunities to enhance performance, ensure accountability, and position the nation for the future. High-performing organizations have found that to successfully transform themselves, they must often fundamentally change their cultures so that they are more results-oriented, customer-focused, and col...
Human Capital Legislative Proposals to NASA's Fiscal Year 2003 Authorization Bill
GAO-03-264R: Published: Nov 15, 2002. Publicly Released: Nov 15, 2002.
GAO reviewed several issues relating to the National Aeronautics and Space Administration's (NASA) workforce and management challenges. These issues are associated with NASA's proposed legislative provisions for additional flexibilities and authorities to help it address its human capital challenge. GAO found that agencies must ensure that their strategic human capital plans are results-oriented a...
Results-Oriented Cultures: Insights for U.S. Agencies from Other Countries' Performance Management Initiatives
GAO-02-862: Published: Aug 2, 2002. Publicly Released: Aug 2, 2002.
Strategic human capital management challenges face public sector organizations both here and abroad. The United States is not alone in examining how government agencies can use their performance management systems as a tool to foster a more results-oriented organizational culture. The Organization for Economic Cooperation and Development (OECD) has reported that its member nations have increasingl...