Internal controls (31 - 40 of 52 items)
Tax Administration: Workforce Planning Needs Further Development for IRS's Taxpayer Education and Communication Unit
GAO-03-711: Published: May 30, 2003. Publicly Released: Jun 18, 2003.
Strategic workforce planning helps ensure that agencies have the right people with the right skills in the right positions to carry out the agency mission both in the present and future. The Internal Revenue Service's (IRS) Taxpayer Education and Communication (TEC) unit within its Small Business and Self- Employed Division assists some 45 million small business and self-employed taxpayers. Given...
Human Capital: Building on DOD's Reform Effort to Foster Governmentwide Improvements
GAO-03-851T: Published: Jun 4, 2003. Publicly Released: Jun 4, 2003.
People are at the heart of an organization's ability to perform its mission. Yet a key challenge for the Department of Defense (DOD), as for many federal agencies, is to strategically manage its human capital. DOD's proposed National Security Personnel System would provide for wide-ranging changes in DOD's civilian personnel pay and performance management and other human capital areas. Given the m...
Posthearing Questions Related to Strategic Human Capital Management
GAO-03-779R: Published: May 22, 2003. Publicly Released: May 22, 2003.
On April 8, GAO testified before the Subcommittee on Civil Service and Agency Reform, House Committee on Government Reform and the Subcommittee on Oversight of Government Management, the Federal Workforce, and the District of Columbia, Senate Committee on Governmental Affairs at a hearing on "The Human Capital Challenge: Offering Solutions and Delivering Results". This letter responds to requests...
Posthearing Questions Related to Strategic Human Capital Management and Endangered Species
GAO-03-777R: Published: May 21, 2003. Publicly Released: May 21, 2003.
This letter contains GAO's response to questions for the record from the House Committee on Armed Services' May 1, 2003, hearing on "The Defense Transformation for the 21st Century Act." Congressmen Neil Abercrombie and Sylvestre Reyes submitted the questions.GAO outlined various examples illustrating how compliance with the Endangered Species Act and the Marine Mammal Protection Act have affected...
Results-Oriented Cultures: Creating a Clear Linkage between Individual Performance and Organizational Success
GAO-03-488: Published: Mar 14, 2003. Publicly Released: Apr 4, 2003.
The federal government is in a period of profound transition and faces an array of challenges and opportunities to enhance performance, ensure accountability, and position the nation for the future. High-performing organizations have found that to successfully transform themselves, they must often fundamentally change their cultures so that they are more results-oriented, customer-focused, and col...
State Department: Staffing Shortfalls and Ineffective Assignment System Compromise Diplomatic Readiness at Hardship Posts
GAO-02-626: Published: Jun 18, 2002. Publicly Released: Jun 18, 2002.
Foreign service employees often experience difficult environmental and living conditions while assigned to U.S. embassies and consulates that are designated as "hardship posts." These conditions include inadequate medical facilities, few opportunities for spousal employment, poor schools, high levels of crime, and severe climate. Because the State Department is understaffed, both in terms of the n...
Post-Hearing Questions Related to Federal Human Capital Issues
GAO-02-719R: Published: May 10, 2002. Publicly Released: May 10, 2002.
This letter answers several questions that arose from a recent GAO testimony (GAO-02-528T) on human capital management. GAO discusses (1) early retirement and early separation incentives, (2) expanded management flexibilities, (3) federal financial management, (4) hiring processes, (5) what federal managers must do to motivate and empower their employees, and (6) what the federal government must d...
Human Capital: Major Human Capital Challenges at SEC and Key Trade Agencies
GAO-02-662T: Published: Apr 23, 2002. Publicly Released: Apr 23, 2002.
In addition to protecting investors and the integrity of the securities market, the Securities and Exchange Commission (SEC), along with the Department of Commerce, the Office of the U.S. Trade Representative (USTR), and the Department of Agriculture, monitors and enforces the nation's trade agreements. Markets have become more complex, global, and technology-driven. At the same time SEC's workloa...
Human Capital: Practices That Empowered and Involved Employees
GAO-01-1070: Published: Sep 14, 2001. Publicly Released: Oct 23, 2001.
People are the federal government's most valuable asset. Studies of private and public sector organizations have shown that high-performing organizations value and invest in their employees--human capital--and align their "people policies" to support organizational performance goals. In the federal government, however, strategic human capital management is a pervasive challenge. GAO has included h...
National Science Foundation: Status of Achieving Key Outcomes and Addressing Major Management Challenges
GAO-01-758: Published: Jun 15, 2001. Publicly Released: Jul 16, 2001.
This report reviews the National Science Foundation's (NSF) fiscal year 2000 performance report and fiscal year 2002 performance report plan required by the Government Performance and Results Act. Specifically, GAO discusses NSF's progress in addressing several key outcomes that are important to NSF's mission. NSF reported that it made substantial progress in achieving its key outcomes. Although t...