Employee training (41 - 50 of 61 items)
TQM Implementation in the Air Force
GGD-93-18R: Published: Mar 30, 1993. Publicly Released: Mar 30, 1993.
GAO reviewed the Department of the Air Force's implementation of total quality management (TQM). GAO found that: (1) as the Air Force invested more time and effort in TQM activities, TQM implementation matured, barriers became less difficult, and greater benefits could be achieved; (2) 98 percent of the Air Force facilities surveyed had implemented TQM initiatives and 67 percent believed TQM was b...
OCG-93-19TR: Published: Dec 1, 1992. Publicly Released: Dec 1, 1992.
Pursuant to a congressional request, GAO summarized information on federal labor issues facing Congress and the new administration.GAO noted that: (1) the Department of Labor needs to foster competition and assist workers to adapt to the changing environment of the workplace; (2) Labor faces significant challenges because of an inadequate education system, an increasing unskilled workforce, and a...
The Changing Workforce: Demographic Issues Facing Employers
T-GGD-92-61: Published: Jul 29, 1992. Publicly Released: Jul 29, 1992.
GAO discussed demographic estimates of and employers' responses to changes in the federal and nonfederal sector labor force. GAO noted that: (1) the number of women participating in the labor force has increased to 57 million, and employers are offering child and elder care assistance, flexible work schedules, flexible benefits, and parental leave benefits; (2) minority involvement in the work for...
The Public Service: Issues Confronting the Federal Civilian Workforce
GGD-92-24: Published: Jan 24, 1992. Publicly Released: Jan 24, 1992.
Pursuant to a legislative requirement, GAO reviewed: (1) issues affecting the federal public service, as identified in the 74 reports and 18 testimonies it issued in 1990 on the federal public service; (2) significant improvements in federal human resource management; and (3) key recommendations it made that Congress, the Office of Personnel Management (OPM), and other agencies have not yet acted...
Defense Force Management: The 1990 Reduction-in-Force at the Mare Island Naval Shipyard
NSIAD-91-306: Published: Aug 30, 1991. Publicly Released: Sep 13, 1991.
Pursuant to a congressional request, GAO evaluated the reduction-in-force (RIF) at the Mare Island Naval Shipyard, focusing on: (1) the reasons for RIF; (2) its impact on women and blacks; (3) the appropriateness of using separate job categories for nuclear and ocean engineering work; and (4) the layoff rates for white-collar positions versus blue-collar positions.GAO found that: (1) because of it...
Indian Programs: Use of Forest Development Funds Should Be Based on Current Priorities
RCED-91-53: Published: Mar 7, 1991. Publicly Released: Mar 7, 1991.
Pursuant to a congressional request, GAO reviewed the Bureau of Indian Affairs' (BIA) forestry program, focusing on BIA: (1) achievement of its timber harvest goals on commercial Indian timberland; (2) accomplishment of needed forest development; (3) controls over funds disbursement; (4) forestry program staffing since 1977; and (5) efforts to attract Indian foresters.GAO found that: (1) tribes ac...
The Public Service: Issues Affecting Its Quality, Effectiveness, Integrity, and Stewardship
GGD-90-103: Published: Sep 13, 1990. Publicly Released: Sep 13, 1990.
In response to a legislative requirement, GAO reported on key issues affecting the federal public service as identified from 93 reports and testimonies GAO issued in fiscal year (FY) 1989.GAO found that deficiencies and problems within government programs and services continue because of the federal government's inability to consistently: (1) ensure a high-quality work force and improve its effect...
U.S. Department of Agriculture: Need for Improved Workforce Planning
RCED-90-97: Published: Mar 6, 1990. Publicly Released: Mar 6, 1990.
GAO reviewed the Department of Agriculture's (USDA) personnel management, focusing on the effectiveness of its workforce planning efforts.GAO found that: (1) USDA was experiencing problems in recruiting, training, and managing its personnel, primarily because it lacked an effective strategy for determining and meeting workforce needs; (2) USDA needed a departmental recruiting program to avoid intr...
Senior Executive Service: Training and Development of Senior Executives
GGD-89-127: Published: Sep 29, 1989. Publicly Released: Sep 29, 1989.
Pursuant to a congressional request, GAO presented information on the Senior Executive Service (SES), focusing on: (1) career members' perceptions of the extent and usefulness of their training and development experiences before and after SES appointment; and (2) how the Office of Personnel Management (OPM) fulfilled its executive development roles and responsibilities.GAO found that: (1) about 13...
Managing for Performance in the Public Sector
140066: Jan 1, 1989
This article, which appeared in the GAO Journal, No. 7, Fall 1989, describes some of the ways that organizational policies and incentives and personal skills can help federal managers to elicit high-quality performance from their staff, covering such areas as direct communication, objective evaluation, supportive listening, effective job-capability matches, supportive management, personnel trainin...