Employee training (1 - 10 of 61 items)
Veterans Health Administration: Actions Needed to Better Recruit and Retain Clinical and Administrative Staff
GAO-17-475T: Published: Mar 22, 2017. Publicly Released: Mar 22, 2017.
The Veterans Health Administration is facing challenges recruiting and retaining clinical staff, such as physicians and registered nurses. We've found that VHA has high attrition among HR staff and weak internal control processes, which are contributing to its staffing issues. These challenges are making it more difficult for VHA to meet the health care needs of our nation's veterans. We recommen...
Health Care Workforce: Comprehensive Planning by HHS Needed to Meet National Needs
GAO-16-17: Published: Dec 11, 2015. Publicly Released: Jan 11, 2016.
The Department of Health and Human Services (HHS) engages in some planning for the 72 health care workforce programs administered by its agencies, but lacks comprehensive planning and oversight to ensure that these efforts meet national health care workforce needs. HHS's current strategic plan includes broad strategies—such as improving access to comprehensive primary and preventive medical serv...
Federal Emergency Management Agency: Additional Planning and Data Collection Could Help Improve Workforce Management Efforts
GAO-15-437: Published: Jul 9, 2015. Publicly Released: Jul 9, 2015.
The Department of Homeland Security's (DHS) Federal Emergency Management Agency (FEMA) is taking steps to address various long-standing workforce management challenges identified by GAO. Since 2007, GAO has found that FEMA faced challenges in completing and integrating its strategic workforce planning efforts. As a result, GAO recommended that FEMA develop a plan that identifies workforce gaps and...
Federal Workforce: OPM and Agencies Need to Strengthen Efforts to Identify and Close Mission-Critical Skills Gaps
GAO-15-223: Published: Jan 30, 2015. Publicly Released: Jan 30, 2015.
Lessons learned from initial efforts to try to close skills gaps could strengthen future approaches. For example, the Chief Human Capital Officer (CHCO) Council Working Group (Working Group) identified skills gaps in six government-wide occupations, such as cybersecurity and auditors. Although this effort was an important step forward, GAO's work has identified skills gaps in nearly two dozen occu...
Human Capital Management: Effectively Implementing Reforms and Closing Critical Skills Gaps Are Key to Addressing Federal Workforce Challenges
GAO-12-1023T: Published: Sep 19, 2012. Publicly Released: Sep 19, 2012.
Since 2001, Congress, the Office of Personnel Management (OPM), and executive branch agencies have taken action to address the government's human capital challenges. For example, in 2002, Congress passed legislation creating the CHCO Council, composed of the Chief Human Capital Officers (CHCO) of 24 executive agencies and chaired by the Director of OPM. In 2004, through the Federal Workforce Flexi...
Cybersecurity Human Capital: Initiatives Need Better Planning and Coordination
GAO-12-8: Published: Nov 29, 2011. Publicly Released: Nov 29, 2011.
Threats to federal information technology (IT) infrastructure and systems continue to grow in number and sophistication. The ability to make federal IT infrastructure and systems secure depends on the knowledge, skills, and abilities of the federal and contractor workforce that implements and maintains these systems. In light of the importance of recruiting and retaining cybersecurity personnel, G...
Acquisition Workforce: DOD's Efforts to Rebuild Capacity Have Shown Some Progress
GAO-12-232T: Published: Nov 16, 2011. Publicly Released: Nov 16, 2011.
The Department of Defense (DOD) is the government's largest buying entity and has recognized that rebuilding the acquisition workforce is a strategic priority. The federal government's current budget and long-term fiscal pressures underscore the importance of a capable and well-functioning workforce. GAO and others have long recognized that the size and capabilities of the workforce across the gov...
Workforce Planning: Interior, EPA, and the Forest Service Should Strengthen Linkages to Their Strategic Plans and Improve Evaluation
GAO-10-413: Published: Mar 31, 2010. Publicly Released: Mar 31, 2010.
GAO and others have shown that successful organizations use strategic workforce planning to help meet present and future mission requirements. Although agency approaches to strategic workforce planning can vary depending on needs and mission, GAO and the Office of Personnel Management have identified six leading principles that workforce planning should address. The Appropriations Committees direc...
Human Capital: Continued Opportunities Exist for FDA and OPM to Improve Oversight of Recruitment, Relocation, and Retention Incentives
GAO-10-226: Published: Jan 22, 2010. Publicly Released: Feb 22, 2010.
The Food and Drug Administration (FDA) within the Department of Health and Human Services (HHS) has faced challenges in obtaining the workforce needed to support its responsibilities and similar to other agencies, has paid selected employees recruitment, relocation, and retention (3R) incentives. This report examines (1) the extent to which FDA is linking its use of 3R incentives to its strategic...
Homeland Security: Federal Protective Service Should Improve Human Capital Planning and Better Communicate with Tenants
GAO-09-749: Published: Jul 30, 2009. Publicly Released: Jul 30, 2009.
The Federal Protective Service (FPS), as part of the Department of Homeland Security (DHS) is responsible for providing security services to about 9,000 federal facilities. In recent years, FPS downsized its workforce from 1,400 to about 1,000 full-time employees. In 2008, GAO expressed concerns about the impact that downsizing had on FPS's mission, and in fiscal years 2008 and 2009 Congress manda...