Agency missions (51 - 60 of 61 items)
TQM Implementation at GSA
GGD-93-23R: Published: Mar 30, 1993. Publicly Released: Mar 30, 1993.
GAO commented on the implementation of total quality management (TQM) at the General Services Administration (GSA). GAO noted that: (1) a significant number of GSA installations have implemented TQM; (2) one-third of GSA installations are still in the early phases of TQM implementation; (3) GSA involvement in TQM activities increased as TQM maturity increased; (4) three-quarters of the responding...
TQM Implementation at HHS
GGD-93-24R: Published: Mar 30, 1993. Publicly Released: Mar 30, 1993.
GAO reviewed the Department of Health and Human Services' (HHS) implementation of total quality management (TQM). GAO found that: (1) most of the HHS installations had implemented various phases of TQM or had plans to implement TQM; (2) HHS increased its involvement in common TQM activities as TQM matured; (3) 52 percent of HHS installations reported positive benefits from TQM, and the remaining f...
TQM Implementation at Interior
GGD-93-25R: Published: Mar 30, 1993. Publicly Released: Mar 30, 1993.
GAO reviewed the Department of the Interior's implementation of total quality management (TQM). GAO found that: (1) as federal agencies invested more time and effort in TQM activities, TQM implementation matured, barriers became less difficult, and greater benefits could be achieved; (2) Interior's TQM efforts were similar to the majority of federal agencies responding to the survey; (3) 59 percen...
TQM Implementation at Justice
GGD-93-26R: Published: Mar 30, 1993. Publicly Released: Mar 30, 1993.
GAO reviewed the Department of Justice's (DOJ) implementation of total quality management (TQM). GAO found that: (1) 57 percent of DOJ installations had implemented TQM and about 45 percent were planning to implement TQM; (2) 58 percent of DOJ installations were in phase 4 or 5 of TQM implementation, which was significantly higher than government installations in general; (3) the majority of DOJ i...
TQM Implementation in the Air Force
GGD-93-18R: Published: Mar 30, 1993. Publicly Released: Mar 30, 1993.
GAO reviewed the Department of the Air Force's implementation of total quality management (TQM). GAO found that: (1) as the Air Force invested more time and effort in TQM activities, TQM implementation matured, barriers became less difficult, and greater benefits could be achieved; (2) 98 percent of the Air Force facilities surveyed had implemented TQM initiatives and 67 percent believed TQM was b...
1992 Midyear Report of Key Performance Indicators
147589: Jun 1, 1992
GAO presented its midyear report on key GAO performance indicators, focusing on: (1) the results of GAO work; (2) managing GAO work; and (3) human resources at GAO. The report presented 5-year GAO-wide and 3-year division, region, and overseas data to help the reader appraise the movement of indicators in a historical context...
FDA Resources: Comprehensive Assessment of Staffing, Facilities, and Equipment Needs
HRD-89-142: Published: Sep 15, 1989. Publicly Released: Sep 15, 1989.
Pursuant to a congressional request, GAO assessed whether the Food and Drug Administration (FDA) had sufficient resources to meet its current and future responsibilities, focusing on its: (1) staffing requirements and staff recruitment and retention rates; and (2) laboratory, space, and equipment needs.GAO found that: (1) new legislation, public health crises, and product tampering incidents have...
Civil Service Reform: Development of 1978 Civil Service Reform Proposals
GGD-89-18: Published: Nov 1, 1988. Publicly Released: Nov 1, 1988.
Pursuant to a congressional request, GAO presented a transcript of a March 31, 1988, seminar entitled "Civil Service Reform Act: A Tenth Anniversary Retrospective," held jointly by GAO and the Senate Governmental Affairs Subcommittee on Federal Services, Post Office and Civil Service.The seminar examined the early thought that went into the reform of the Civil Service in order to help the Committe...
Public Affairs and Congressional Affairs Activities of Federal Agencies
GGD-86-24: Published: Feb 14, 1986. Publicly Released: Feb 14, 1986.
Pursuant to a congressional request, GAO determined: (1) federal executive agencies' public relations budgets and the number of employees involved in these activities; and (2) the extent to which key agency public relations officials meet with each other or with White House staff or Executive Office of the President (EOP) staff to coordinate public information efforts.Public affairs involves effor...
Part-Time Employment in the Federal Government
FPCD-82-54: Published: Jul 12, 1982. Publicly Released: Aug 11, 1982.
In response to a congressional request, GAO examined the status of part-time employment in the Federal Government and the agencies' implementation of the Federal Employee Part-Time Career Employment Act.The number of permanent part-time employees in the government increased by almost 14,000 from 1979 to 1981; however, since that time, overall part-time employment has been declining. In view of the...