Staff utilization (81 - 90 of 314 items)
Human Capital: Selected Agencies' Use of Alternative Service Delivery Options for Human Capital Activities
GAO-04-679: Published: Jun 25, 2004. Publicly Released: Jul 16, 2004.
Human capital offices have traditionally used alternative service delivery (ASD)--the use of other than internal staff to provide a service or to deliver a product--as a way to reduce costs for transaction-based services. GAO was asked to identify which human capital activities agencies were selecting for ASD, the reasons why, how they were managing the process, and some of the lessons they had le...
Human Capital: Key Practices to Increasing Federal Telework
GAO-04-950T: Published: Jul 8, 2004. Publicly Released: Jul 8, 2004.
Telework has received significant attention in Congress and the executive branch and is an increasingly popular flexibility among federal employees. In July 2003 GAO reported on the use of telework in the federal government (GAO-03-679). Not only is telework an important flexibility from the perspective of employees, it has also become a critical management tool for coping with potential disruptio...
DOD Civilian Personnel: Comprehensive Strategic Workforce Plans Needed
GAO-04-753: Published: Jun 30, 2004. Publicly Released: Jun 30, 2004.
During its downsizing in the early 1990s, the Department of Defense (DOD) did not focus on strategically reshaping its civilian workforce. GAO was asked to address DOD's efforts to strategically plan for its future civilian workforce at the Office of the Secretary of Defense (OSD), the military services' headquarters, and the Defense Logistics Agency (DLA). Specifically, GAO determined: (1) the ex...
Posthearing Questions Related to Agencies' Implementation of the Chief Human Capital Officers (CHCO) Act
GAO-04-897R: Published: Jun 18, 2004. Publicly Released: Jun 18, 2004.
This letter responds to the request by the Chairwoman, Subcommittee on Civil Service and Agency Organization, House Committee on Government Reform that GAO provide answers to follow-up questions from recent hearing entitled "First Year on the Job: Chief Human Capital Officers."GAO has not identified any barriers or obstacles that would prevent the Chief Human Capital Officers (CHCO) Council from c...
Human Capital: Additional Collaboration Between OPM and Agencies Is Key to Improved Federal Hiring
GAO-04-797: Published: Jun 7, 2004. Publicly Released: Jun 7, 2004.
Improving the federal hiring process is critical given the increasing number of new hires expected in the next few years. Congress asked GAO to report on the (1) status of recent efforts to help improve the federal hiring process and (2) extent to which federal agencies are using two new hiring flexibilities--category rating and direct-hire authority. Category rating permits an agency to select an...
FBI Transformation: Human Capital Strategies May Assist the FBI in Its Commitment to Address Its Top Priorities
GAO-04-817T: Published: Jun 3, 2004. Publicly Released: Jun 3, 2004.
The September 11, 2001, terrorist attacks precipitated a shift in how the FBI uses its investigative and intelligence resources to prevent future terrorist incidents. The attacks led to the FBI's commitment to transform and reorganize itself. Today's testimony discusses (1) the FBI's progress in transforming to focus on counterterrorism and intelligence-related priorities, (2) competition the FBI...
Human Capital: Observations on Agencies' Implementation of the Chief Human Capital Officers Act
GAO-04-800T: Published: May 18, 2004. Publicly Released: May 18, 2004.
Congress recognized the critical leadership role the agency Chief Human Capital Officers (CHCOs) and the CHCO Council must play in the fundamental changes that need to take place across the executive branch. A range of 21st century challenges are driving the need for a fundamental transformation of the federal government. People strategy must be a key element of this overall transformation effort...
Additional Posthearing Questions Related to Proposed Department of Homeland Security (DHS) Human Capital Regulations
GAO-04-617R: Published: Apr 30, 2004. Publicly Released: Apr 30, 2004.
On February 25, 2004, Congress heard testimony at a hearing entitled "The Key to Homeland Security: The New Human Resources System." This report responds to additional questions posed by Senator Akaka and Senator Lautenberg.Members of the internal appeals panel are appointed by the Department of Homeland Security (DHS) Secretary for 3-year terms and may be removed by the Secretary "only for ineffi...
Posthearing Questions Related to Proposed Department of Homeland Security (DHS) Human Capital Regulations
GAO-04-570R: Published: Mar 22, 2004. Publicly Released: Mar 22, 2004.
GAO testified before Congress and answered posthearing questions regarding "The Key to Homeland Security: The New Human Resources System."We have proposed an initial list of safeguards for the personnel system at the Department of Defense based on our extensive body of work looking at the performance management practices used by leading public sector organizations both in the United States and in...
Human Capital: A Guide for Assessing Strategic Training and Development Efforts in the Federal Government (Supersedes GAO-03-893G)
GAO-04-546G: Published: Mar 1, 2004. Publicly Released: Mar 1, 2004.
This publication supersedes GAO-03-893G, Human Capital: A Guide for Assessing Strategic Training and Development Efforts in the Federal Government (Exposure Draft), July 2003. As part of our ongoing review of agencies' efforts to address their human capital challenges, we saw the need for a framework to serve as a flexible and useful guide in assessing how agencies plan, design, implement, and eva...