Performance appraisal (41 - 50 of 85 items)
Dealing With Difficult Feedback Situations
139288: Jul 1, 1989
GAO provided information to assist managers in counseling employees on performance evaluations, focusing on dealing with such extreme emotional reactions as anger, denial, and withdrawal...
Report of the National Commission on the Public Service
T-GGD-89-19: Published: Apr 27, 1989. Publicly Released: Apr 27, 1989.
GAO discussed the National Commission on the Public Service's report on the changes needed to restore vitality and credibility to the public service. GAO noted that the commission's report included recommendations for: (1) rebuilding public trust in government; (2) improving the presidential appointments process; (3) ensuring advancement opportunities for career executives; (4) decentralizing gove...
Poor Performers: How They Are Identified and Dealt With in the Social Security Administration
GGD-89-28: Published: Jan 27, 1989. Publicly Released: Jan 27, 1989.
Pursuant to a congressional request, GAO provided information on how the Social Security Administration (SSA) identified and dealt with employees who performed their jobs poorly.GAO found that the SSA performance management system required supervisors to: (1) establish performance plans specifying employees' job tasks and expected performance levels; (2) periodically monitor employee performance a...
Managing Human Resources: Greater OPM Leadership Needed to Address Critical Challenges
GGD-89-19: Published: Jan 19, 1989. Publicly Released: Jan 19, 1989.
GAO conducted a general management review of the Office of Personnel Management (OPM), focusing on its leadership role in addressing governmentwide human resource problems.GAO found that: (1) the federal government has difficulty hiring, managing, and retaining quality staff; (2) such factors as lack of comparable pay with the private sector, a widespread negative image of federal service, and sho...
Managing for Performance in the Public Sector
140066: Jan 1, 1989
This article, which appeared in the GAO Journal, No. 7, Fall 1989, describes some of the ways that organizational policies and incentives and personal skills can help federal managers to elicit high-quality performance from their staff, covering such areas as direct communication, objective evaluation, supportive listening, effective job-capability matches, supportive management, personnel trainin...
Reflections on CSRA's First Decade
138533: Jan 1, 1989
This article, which appeared in the GAO Journal, No. 5, Spring 1989, presents a review of the extent to which enactment of the Civil Service Reform Act of 1978 has improved the federal personnel system. Major changes since the act's passage include: (1) elimination of the Civil Service Commission and splitting of its mission between the Office of Personnel Management and the Merit Systems Protecti...
Civil Service Reform: Development of 1978 Civil Service Reform Proposals
GGD-89-18: Published: Nov 1, 1988. Publicly Released: Nov 1, 1988.
Pursuant to a congressional request, GAO presented a transcript of a March 31, 1988, seminar entitled "Civil Service Reform Act: A Tenth Anniversary Retrospective," held jointly by GAO and the Senate Governmental Affairs Subcommittee on Federal Services, Post Office and Civil Service.The seminar examined the early thought that went into the reform of the Civil Service in order to help the Committe...
Federal Personnel: Observations on the Navy's Personnel Management Demonstration Project
GGD-88-79: Published: May 3, 1988. Publicly Released: May 3, 1988.
Pursuant to a congressional request, GAO reported on the Navy's personnel management demonstration project at two of its laboratories, focusing on the project's relevance to the proposed Defense Industry and Technology Act of 1988 (S. 2254).GAO found that the project: (1) changed position classification, performance appraisal, and pay procedures; (2) allowed greater managerial control over personn...
Fair Labor Standards Act: Selected Administrative Issues
HRD-88-48FS: Published: Feb 25, 1988. Publicly Released: Mar 28, 1988.
Pursuant to a congressional request, GAO provided information regarding the Employment Standards Administration's (ESA) Wage and Hour Division's enforcement of the Fair Labor Standards Act, focusing on its: (1) methods for compliance officer training and performance evaluation; (2) full-time-equivalent staff-year ceiling and staffing levels for fiscal years (FY) 1981 through 1987; and (3) deposits...
Security Clearance Reinvestigations of Employees Has Not Been Timely at the Department of Energy
T-RCED-87-14: Published: Apr 9, 1987. Publicly Released: Apr 9, 1987.
GAO discussed its review of the Department of Energy's (DOE) reinvestigation of employee security clearances at DOE headquarters and at three operations centers. GAO found that: (1) DOE has not performed timely periodic reinvestigations to determine if previously cleared employees have developed personal problems which could endanger national security; (2) some cleared DOE employees were engaged i...