Staff utilization (31 - 40 of 108 items)
Human Capital: Workforce Diversity Governmentwide and at the Department of Homeland Security
GAO-08-815T: Published: May 21, 2008. Publicly Released: May 21, 2008.
The Department of Homeland Security (DHS) was created from a disparate group of agencies with multiple missions, values, and cultures into a cabinet department whose goals are to, among other things, protect U.S. borders and infrastructure, improve intelligence and information sharing, and prevent and respond to potential terrorist attacks. GAO designated the implementation and transformation of D...
Social Security Administration Field Offices: Reduced Workforce Faces Challenges as Baby Boomers Retire
GAO-08-737T: Published: May 8, 2008. Publicly Released: May 8, 2008.
Millions of people rely on the services of Social Security Administration (SSA) field offices. In fiscal year 2007, SSA's approximately 1,300 field offices provided service to about 42 million customers. People use these offices to apply for Social Security cards, apply for retirement and disability benefits, establish direct deposit, and a host of other services. While customers may conduct their...
U.S. Government Accountability Office: Human Capital Initiatives and Additional Legislative Authorities
GAO-08-573T: Published: Mar 13, 2008. Publicly Released: Mar 13, 2008.
Today's testimony discusses several important topics: (1) provisions of H.R. 3268, the GAO Act, that would bolster our ability to attract and retain a highly skilled and diverse workforce needed to serve the Congress and provide for operational improvements and administrative efficiencies; (2) steps we are taking to establish and maintain a constructive working relationship with the GAO Employees...
U.S. Patent and Trademark Office: Hiring Efforts Are Not Sufficient to Reduce the Patent Application Backlog
GAO-08-527T: Published: Feb 27, 2008. Publicly Released: Feb 27, 2008.
The U.S. Patent and Trademark Office (USPTO) helps protect U.S. competitiveness by granting patents for new ideas and innovations. Increases in the volume and complexity of patent applications have extended the time for processing them. Concerns continue about the agency's efforts to attract and retain qualified patent examiners who can meet the demand for patents and help reduce the growing backl...
NASA: Progress Made on Strategic Human Capital Management, but Future Program Challenges Remain
GAO-07-1004: Published: Aug 8, 2007. Publicly Released: Aug 8, 2007.
The National Aeronautics and Space Administration (NASA) is engaged in efforts to replace the Space Shuttle with the next generation of human space flight systems and implement the President's space exploration policy. To do this, NASA must recruit, develop, and retain certain critical skills in its workforce, guided by its strategic human capital management plan. GAO was asked to examine the exte...
Customs Revenue: Customs and Border Protection Needs to Improve Workforce Planning and Accountability
GAO-07-529: Published: Apr 12, 2007. Publicly Released: Apr 12, 2007.
In forming the Department of Homeland Security (DHS), there was concern that moving the U.S. Customs Service into the new DHS would diminish attention given to collection of customs revenue. In recognition of that concern, Congress required that DHS's Customs Border Protection (CBP) not reduce the staff or resources for customs revenue functions. In March 2003, CBP reported a baseline of 2,263 sta...
NOAA: Next Steps to Strengthen Its Acquisition Function
GAO-06-594: Published: Jun 7, 2006. Publicly Released: Jul 11, 2006.
The National Oceanic and Atmospheric Administration (NOAA) accounts for about half of the Department of Commerce's (Commerce) acquisition spending, over $851 million in fiscal year 2005 alone. In recent years however, NOAA has experienced instances of poor contract management. GAO was asked to determine if NOAA is positioned to effectively carry out its acquisition function. Specifically, GAO asse...
Aviation Security: Transportation Security Administration Has Made Progress in Managing a Federal Security Workforce and Ensuring Security at U.S. Airports, but Challenges Remain
GAO-06-597T: Published: Apr 4, 2006. Publicly Released: Apr 4, 2006.
It has been over 3 years since the Transportation Security Administration (TSA) assumed responsibility for passenger and baggage screening at commercial airports. This testimony focuses on the progress TSA is making in strengthening aspects of aviation security and the challenges that remain. Particularly, this testimony highlights (1) progress TSA has made, and challenges it faces, in managing a...
Securities and Exchange Commission: Some Progress Made on Strategic Human Capital Management
GAO-06-86: Published: Jan 10, 2006. Publicly Released: Feb 9, 2006.
Corporate failures and accounting scandals led to changes in legislation governing U.S. securities markets, which resulted in increased workload demands on the Securities and Exchange Commission (SEC). As a result, Congress provided SEC with substantial budgetary increases to obtain more resources to help fulfill the agency's mission. GAO was asked to review SEC's strategic workforce planning effo...
Human Capital: Principles, Criteria, and Processes for Governmentwide Federal Human Capital Reform
GAO-05-69SP: Published: Dec 1, 2004. Publicly Released: Dec 1, 2004.
There is widespread agreement that the federal government faces a range of challenges in the 21st century that it must confront to enhance performance, ensure accountability, and position the nation for the future. Federal agencies will need the most effective human capital systems to address these challenges and succeed in their transformation efforts during a period of likely sustained budget co...