Performance measures (31 - 40 of 46 items)
Human Capital: Building the Information Technology Workforce to Achieve Results
GAO-01-1007T: Published: Jul 31, 2001. Publicly Released: Jul 31, 2001.
This testimony discusses the federal government's strategic human capital management challenges, particularly in the information technology (IT) area. No management issue facing federal agencies could be more critical to the nation than their approach to attracting, retaining, and motivating people. Having enough people with the right mix of knowledge and skills will make the difference between su...
National Science Foundation: Status of Achieving Key Outcomes and Addressing Major Management Challenges
GAO-01-758: Published: Jun 15, 2001. Publicly Released: Jul 16, 2001.
This report reviews the National Science Foundation's (NSF) fiscal year 2000 performance report and fiscal year 2002 performance report plan required by the Government Performance and Results Act. Specifically, GAO discusses NSF's progress in addressing several key outcomes that are important to NSF's mission. NSF reported that it made substantial progress in achieving its key outcomes. Although t...
Space Shuttle: Human Capital and Safety Upgrade Challenges Require Continued Attention
NSIAD/GGD-00-186: Published: Aug 15, 2000. Publicly Released: Aug 29, 2000.
Pursuant to a congressional request, GAO reviewed the workforce and safety issues facing the National Aeronautics and Space Administration (NASA) and its shuttle program, focusing on the: (1) impact of workforce reductions on the shuttle program; (2) challenges NASA faces in addressing workforce issues; and (3) status of planned shuttle safety and supportability upgrades.GAO noted that: (1) severa...
Small Business Administration: Steps Taken to Better Manage Its Human Capital, but More Needs to Be Done
T-GGD/AIMD-00-256: Published: Jul 20, 2000. Publicly Released: Jul 20, 2000.
Pursuant to a congressional request, GAO discussed the Small Business Administration's (SBA) efforts to identify its current and future workforce needs, budget for them and manage them strategically.GAO noted that: (1) designing, implementing, and maintaining effective human capital strategies will be critical for agencies to maximize their performance; (2) agencies need a strategic approach to ma...
Fair Labor Standards Act: White-Collar Exemptions Need Adjustments for Today's Work Place
T-HEHS-00-105: Published: May 3, 2000. Publicly Released: May 3, 2000.
Pursuant to a congressional request, GAO discussed the white-collar exemptions to the Fair Labor Standards Act (FLSA), focusing on: (1) how shifts in the American economy have affected the exemptions in today's work place; (2) how the regulations underpinning the exemptions have changed in the decades since the enactment of the FLSA; (3) why both employer and employee representatives believe that...
Human Capital: Observations on EPA's Efforts to Implement a Workforce Planning Strategy
T-RCED-00-129: Published: Mar 23, 2000. Publicly Released: Mar 23, 2000.
Pursuant to a congressional request, GAO discussed its observations on the Environmental Protection Agency's (EPA) efforts to determine the workforce it needs to meet its strategic goals and objectives, focusing on: (1) how EPA determines the number of employees and competencies needed to carry out its strategic goals and objectives; and (2) what actions, if any, EPA is taking to improve its workf...
Human Capital: Managing Human Capital in the 21st Century
T-GGD-00-77: Published: Mar 9, 2000. Publicly Released: Mar 9, 2000.
Pursuant to a congressional request, GAO discussed ways to improve the federal government's approach to managing its people.GAO noted that: (1) federal employees should be viewed not as costs to be cut but as assets to be appreciated; (2) strategic human capital management recognizes that employees are a critical asset for success, and that an organization's human capital policies and practices mu...
Human Capital: Strategic Approach Should Guide DOD Civilian Workforce Management
T-GGD/NSIAD-00-120: Published: Mar 9, 2000. Publicly Released: Mar 9, 2000.
Pursuant to a congressional request, GAO discussed civilian personnel downsizing in the Department of Defense (DOD) and a framework that could be useful for approaching its human capital management challenges in the future.GAO noted that: (1) DOD has undergone a very significant downsizing of its civilian workforce; (2) this downsizing is expected to continue through the first half of this decade,...
Human Capital: Key Principles From Nine Private Sector Organizations
GGD-00-28: Published: Jan 31, 2000. Publicly Released: Jan 31, 2000.
Pursuant to a congressional request, GAO identified the private sector's key principles for strategically and effectively managing their human capital to provide federal agencies with information and examples to help them improve their human capital management.GAO noted that: (1) each of the 9 private sector organizations that GAO reviewed implemented human capital strategies and practices that we...
Veterans' Benefits Claims: Further Improvements Needed in Claims-Processing Accuracy
HEHS-99-35: Published: Mar 1, 1999. Publicly Released: Mar 8, 1999.
Pursuant to a congressional request, GAO reviewed the Department of Veterans Affairs' (VA) regional offices' (RO) accuracy in processing disability claims, focusing on: (1) the extent of improvements made by the Systematic Technical Accuracy Review (STAR) system in measuring claims-processing accuracy; (2) additional efforts needed to strengthen the system; and (3) challenges the Veterans Benefits...