Performance measures (11 - 20 of 46 items)
Homeland Security: Preliminary Observations on the Federal Protective Service's Workforce Analysis and Planning Efforts
GAO-10-802R: Published: Jun 14, 2010. Publicly Released: Jun 14, 2010.
We have identified several workforce related challenges faced by the Federal Protective Service (FPS) since its transfer to the Department of Homeland Security (DHS) in 2003, including low morale among staff, increased attrition, and the loss of institutional knowledge. Our prior work has found that FPS continues to face challenges in identifying the optimal number of staff needed to adequately co...
Human Capital Interim Strategic Plan: Fiscal Years 2010-2012
GAO-10-269SP: Published: Sep 28, 2009. Publicly Released: Sep 28, 2009.
Strategic human capital planning is the centerpiece of federal agencies' efforts to transform their organizations to meet the challenges of the 21st century. Strategic human capital planning that is integrated with broader organizational strategic planning is critical to ensuring agencies have the talent they need for future challenges. This plan presents the integrated framework of policies and p...
Human Capital: Opportunities Exist to Build on Recent Progress to Strengthen DOD's Civilian Human Capital Strategic Plan
GAO-09-235: Published: Feb 10, 2009. Publicly Released: Feb 10, 2009.
Having the right number of civilian personnel with the right skills is critical to achieving the Department of Defense's (DOD) mission. With more than 50 percent of its civilian workforce (about 700,000 civilians) eligible to retire in the next few years, DOD may be faced with deciding how to fill numerous mission-critical positions--some involving senior leadership. The National Defense Authoriza...
VA Vocational Rehabilitation and Employment: Better Incentives, Workforce Planning, and Performance Reporting Could Improve Program
GAO-09-34: Published: Jan 26, 2009. Publicly Released: Jan 26, 2009.
In 2004, the Veterans Affairs' Vocational Rehabilitation and Employment (VR&E) program was reviewed by a VR&E Task Force. It recommended numerous changes, in particular focusing on employment through a new Five-Track service delivery model and increasing program capacity. Since then, VR&E has worked to implement these recommendations. To help Congress understand whether VR&E is now better prepared...
Department of Homeland Security: A Strategic Approach Is Needed to Better Ensure the Acquisition Workforce Can Meet Mission Needs
GAO-09-30: Published: Nov 19, 2008. Publicly Released: Nov 19, 2008.
The Department of Homeland Security (DHS) is one of the largest procurement spending agencies in the federal government. In fiscal year 2007, DHS obligated about $12 billion for a wide range of goods and services to meet complex mission needs. Like other federal agencies, DHS has faced challenges in building and sustaining a capable workforce to support its acquisitions. GAO was asked to identify...
Centers for Disease Control and Prevention: Human Capital Planning Has Improved, but Strategic View of Contractor Workforce Is Needed
GAO-08-582: Published: May 28, 2008. Publicly Released: Jun 27, 2008.
The Centers for Disease Control and Prevention (CDC)--an agency in the Department of Health and Human Services (HHS)--has experienced an expanding workload due to emerging health threats, such as bioterrorism. Strategic planning helps agencies like CDC sustain a workforce with the necessary education, skills, and competencies--human capital--to fulfill their missions. In September 2007, CDC releas...
Human Capital: Corps of Engineers Needs to Update Its Workforce Planning Process to More Effectively Address Its Current and Future Workforce Needs
GAO-08-596: Published: May 7, 2008. Publicly Released: May 7, 2008.
With a workforce of about 35,000, the U.S. Army Corps of Engineers (the Corps) provides engineering services for civil works and military programs in the United States and overseas. Recently, the Corps' focus has shifted to also support contingency operations, such as responding to natural disasters. To meet its mission and emerging priorities, the Corps must have effective human capital planning...
Customs Revenue: Customs and Border Protection Needs to Improve Workforce Planning and Accountability
GAO-07-529: Published: Apr 12, 2007. Publicly Released: Apr 12, 2007.
In forming the Department of Homeland Security (DHS), there was concern that moving the U.S. Customs Service into the new DHS would diminish attention given to collection of customs revenue. In recognition of that concern, Congress required that DHS's Customs Border Protection (CBP) not reduce the staff or resources for customs revenue functions. In March 2003, CBP reported a baseline of 2,263 sta...
Aviation Security: Transportation Security Administration Has Made Progress in Managing a Federal Security Workforce and Ensuring Security at U.S. Airports, but Challenges Remain
GAO-06-597T: Published: Apr 4, 2006. Publicly Released: Apr 4, 2006.
It has been over 3 years since the Transportation Security Administration (TSA) assumed responsibility for passenger and baggage screening at commercial airports. This testimony focuses on the progress TSA is making in strengthening aspects of aviation security and the challenges that remain. Particularly, this testimony highlights (1) progress TSA has made, and challenges it faces, in managing a...
Securities and Exchange Commission: Some Progress Made on Strategic Human Capital Management
GAO-06-86: Published: Jan 10, 2006. Publicly Released: Feb 9, 2006.
Corporate failures and accounting scandals led to changes in legislation governing U.S. securities markets, which resulted in increased workload demands on the Securities and Exchange Commission (SEC). As a result, Congress provided SEC with substantial budgetary increases to obtain more resources to help fulfill the agency's mission. GAO was asked to review SEC's strategic workforce planning effo...