Staff utilization (41 - 50 of 103 items)
U.S. Patent And Trademark Office: Hiring Efforts Are Not Sufficient to Reduce the Patent Application Backlog
GAO-07-1102: Published: Sep 4, 2007. Publicly Released: Oct 4, 2007.
Increases in the volume and complexity of patent applications have lengthened the amount of time it takes the U.S. Patent and Trademark Office (USPTO) to process them. In addition, concerns have continued about USPTO's efforts to hire and retain an adequate patent examination workforce that can not only meet the demand for patents but also help reduce the growing backlog of unexamined patent appli...
Information Technology: DHS's Human Capital Plan Is Largely Consistent with Relevant Guidance, but Improvements and Implementation Steps Are Still Needed
GAO-07-425: Published: Sep 10, 2007. Publicly Released: Sep 10, 2007.
In performing its missions, the Department of Homeland Security (DHS) relies extensively on information technology (IT). Recognizing this, DHS's fiscal year 2006 appropriations act required its Chief Information Officer (CIO) to submit a report to congressional appropriations committees that includes, among other things, an IT human capital plan, and the act directs GAO to review the report. GAO's...
NASA: Progress Made on Strategic Human Capital Management, but Future Program Challenges Remain
GAO-07-1004: Published: Aug 8, 2007. Publicly Released: Aug 8, 2007.
The National Aeronautics and Space Administration (NASA) is engaged in efforts to replace the Space Shuttle with the next generation of human space flight systems and implement the President's space exploration policy. To do this, NASA must recruit, develop, and retain certain critical skills in its workforce, guided by its strategic human capital management plan. GAO was asked to examine the exte...
DHS Immigration Attorneys: Workload Analysis and Workforce Planning Efforts Lack Data and Documentation
GAO-07-206: Published: Apr 17, 2007. Publicly Released: May 17, 2007.
The legal staff of key Department of Homeland Security (DHS) components--Immigration and Customs Enforcement (ICE), U.S. Citizenship and Immigration Services (USCIS), and Customs and Border Protection (CBP)--perform important immigration enforcement, inspection, and service functions. This report addresses the actions ICE, USCIS, and CBP legal offices are taking to identify attorney needs, determi...
Customs Revenue: Customs and Border Protection Needs to Improve Workforce Planning and Accountability
GAO-07-529: Published: Apr 12, 2007. Publicly Released: Apr 12, 2007.
In forming the Department of Homeland Security (DHS), there was concern that moving the U.S. Customs Service into the new DHS would diminish attention given to collection of customs revenue. In recognition of that concern, Congress required that DHS's Customs Border Protection (CBP) not reduce the staff or resources for customs revenue functions. In March 2003, CBP reported a baseline of 2,263 sta...
Human Capital: Federal Workforce Challenges in the 21st Century
GAO-07-556T: Published: Mar 6, 2007. Publicly Released: Mar 6, 2007.
The federal government is facing new and more complex challenges in the 21st century because of long-term fiscal constraints, changing demographics, evolving governance models, and other factors. Strategic human capital management, which remains on GAO's high-risk list, must be the centerpiece of any serious change management and transformation effort to meet these challenges. However, federal age...
Office of Personnel Management: Key Lessons Learned to Date for Strengthening Capacity to Lead and Implement Human Capital Reforms
GAO-07-90: Published: Jan 19, 2007. Publicly Released: Jan 19, 2007.
As the agency responsible for the federal government's human capital initiatives, the Office of Personnel Management (OPM) must have the capacity to successfully guide human capital transformations necessary to meet the governance challenges of the 21st century. Given this key role, GAO was asked to assess OPM's capacity to lead further reforms. In June 2006, GAO testified on several management ch...
Information Technology: FBI Has Largely Staffed Key Modernization Program, but Strategic Approach to Managing Program's Human Capital Is Needed
GAO-07-19: Published: Oct 16, 2006. Publicly Released: Oct 16, 2006.
The Federal Bureau of Investigation (FBI) recently began a 6-year, $425 million program called Sentinel to replace and expand on both its failed Virtual Case File (VCF) project and its antiquated, paper-based, legacy system for supporting mission-critical intelligence analysis and investigative case management activities. Because of the FBI's experience with VCF and the importance of Sentinel, GAO...
Office of Personnel Management: OPM Is Taking Steps to Strengthen Its Internal Capacity for Leading Human Capital Reform
GAO-06-861T: Published: Jun 27, 2006. Publicly Released: Jun 27, 2006.
General recognition exists of a need to continue to develop a governmentwide framework for human capital reform to enhance performance, ensure accountability and position the nation for the future. Potential governmentwide human capital reform and likely requirements that the Office of Personnel Management (OPM) assist, guide, and ultimately certify agencies' readiness to implement reforms, raise...
Securities and Exchange Commission: Some Progress Made on Strategic Human Capital Management
GAO-06-86: Published: Jan 10, 2006. Publicly Released: Feb 9, 2006.
Corporate failures and accounting scandals led to changes in legislation governing U.S. securities markets, which resulted in increased workload demands on the Securities and Exchange Commission (SEC). As a result, Congress provided SEC with substantial budgetary increases to obtain more resources to help fulfill the agency's mission. GAO was asked to review SEC's strategic workforce planning effo...