Personnel management (81 - 90 of 111 items)
National Science Foundation: Status of Achieving Key Outcomes and Addressing Major Management Challenges
GAO-01-758: Published: Jun 15, 2001. Publicly Released: Jul 16, 2001.
This report reviews the National Science Foundation's (NSF) fiscal year 2000 performance report and fiscal year 2002 performance report plan required by the Government Performance and Results Act. Specifically, GAO discusses NSF's progress in addressing several key outcomes that are important to NSF's mission. NSF reported that it made substantial progress in achieving its key outcomes. Although t...
Federal Employee Retirements: Expected Increase Over the Next 5 Years Illustrates Need for Workforce Planning
GAO-01-509: Published: Apr 27, 2001. Publicly Released: May 4, 2001.
If the federal government is to effectively manage the tasks and programs assigned to it through legislation, it must have a sufficient and qualified workforce. One important element that agencies must consider in their workforce planning is the number and kinds of employees who will retire during the next five years. GAO projects that the number of employees retiring will be roughly equivalent to...
Managing for Results: Human Capital Management Discussions in Fiscal Year 2001 Performance Plans
GAO-01-236: Published: Apr 24, 2001. Publicly Released: Apr 24, 2001.
The Government Performance and Results Act calls for agencies to address human capital in the context of performance-based management. The act requires that annual performance plans describe how agencies will use their human capital to accomplish their goals and objectives. Designing, implementing, and maintaining a strategic human capital management focus are critical to maximizing performance a...
IRS Telephone Assistance: Opportunities to Improve Human Capital Management
GAO-01-144: Published: Jan 30, 2001. Publicly Released: Mar 2, 2001.
Each year, the Internal Revenue Service (IRS) determines the staffing level for its toll-free telephone customer service operations. GAO found that IRS lacks a long-term telephone customer service goal that reflects the needs of taxpayers and the costs and benefits of meeting that goal. Rather, IRS annually determines the level of funding it will seek for its customer service workforce, using its...
Human Capital: Meeting the Governmentwide High-Risk Challenge
GAO-01-357T: Published: Feb 1, 2001. Publicly Released: Feb 1, 2001.
People are the federal government's most valuable asset in managing for results. The importance of human capital is underscored by the many links GAO has identified between agencies' human capital shortfalls and the programmatic challenges. A consensus has yet to emerge on broad-based federal human capital legislative reform. However, even in the absence of fundamental legislative reform, federal...
Customer Service: Human Capital Management at Selected Public and Private Call Centers
GGD-00-161: Published: Aug 22, 2000. Publicly Released: Sep 25, 2000.
Pursuant to a congressional request, GAO reviewed strategies for managing human capital management at selected public and private call centers, focusing on: (1) whether they identify human capital needs as part of developing management strategies and practices to meet missions and goals; (2) implement human capital strategies and practices; and (3) evaluating human capital strategies and practices...
Human Capital: Managing Human Capital in the 21st Century
T-GGD-00-77: Published: Mar 9, 2000. Publicly Released: Mar 9, 2000.
Pursuant to a congressional request, GAO discussed ways to improve the federal government's approach to managing its people.GAO noted that: (1) federal employees should be viewed not as costs to be cut but as assets to be appreciated; (2) strategic human capital management recognizes that employees are a critical asset for success, and that an organization's human capital policies and practices mu...
Federal Human Resource Management Issue Area: Active Assignments
AA-95-12(4): Published: Oct 1, 1995. Publicly Released: Oct 1, 1995.
GAO provided information on its active assignments in the Federal Human Resource Management issue area as of October 2, 1995...
Buyouts at the Department of Education
GGD-94-197R: Published: Aug 17, 1994. Publicly Released: Aug 17, 1994.
Pursuant to a congressional request, GAO reviewed the Department of Education's implementation of voluntary separation incentives, or buyouts, focusing on whether the buyouts met the requirements and purpose of the Federal Workforce Restructuring Act of 1994. GAO noted that: (1) Education's use of buyouts during April and May 1994 complied with the act and Office of Management and Budget (OMB) gui...
Alternative Work Schedules: Many Agencies Do Not Allow Employees the Full Flexibility Permitted by Law
GGD-94-55: Published: Mar 29, 1994. Publicly Released: Mar 29, 1994.
GAO reviewed selected federal agencies' authorization of alternative work schedules (AWS) for their employees, focusing on the reasons AWS are not more readily available to federal employees.GAO found that: (1) authorizing legislation permits but does not require federal agencies to institute AWS programs; (2) agencies' headquarters promulgate general AWS policies that vary widely and generally do...