Reports and Testimonies - Browse by topic
Performance measures (51 - 56 of 56 items)
IRS Telephone Assistance:
Opportunities to Improve Human Capital Management
Published: Jan 30, 2001. Publicly Released: Mar 2, 2001.
Meeting the Governmentwide High-Risk Challenge
Published: Feb 1, 2001. Publicly Released: Feb 1, 2001.
Human Capital Management at Selected Public and Private Call Centers
Published: Aug 22, 2000. Publicly Released: Sep 25, 2000.
Managing Human Capital in the 21st Century
Published: Mar 9, 2000. Publicly Released: Mar 9, 2000.
The Best FECA Practices Could Raise Productivity if Implemented at All FECA Offices
Published: Sep 27, 1983. Publicly Released: Sep 27, 1983.