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Performance measures (51 - 56 of 56 items)

IRS Telephone Assistance:

Opportunities to Improve Human Capital Management
Published: Jan 30, 2001. Publicly Released: Mar 2, 2001.

Human Capital:

Meeting the Governmentwide High-Risk Challenge
Published: Feb 1, 2001. Publicly Released: Feb 1, 2001.

Customer Service:

Human Capital Management at Selected Public and Private Call Centers
Published: Aug 22, 2000. Publicly Released: Sep 25, 2000.

Human Capital:

Managing Human Capital in the 21st Century
Published: Mar 9, 2000. Publicly Released: Mar 9, 2000.

Human Capital:

The Best FECA Practices Could Raise Productivity if Implemented at All FECA Offices
Published: Sep 27, 1983. Publicly Released: Sep 27, 1983.

Human Capital: