Internal controls (21 - 30 of 62 items)
Foreign Affairs Management: State Department Has Strengthened Foreign Service Promotion Process Internal Controls, but Documentation Gaps Remain
GAO-13-654: Published: Jul 18, 2013. Publicly Released: Jul 18, 2013.
The Department of State's (State) Foreign Service promotion process includes convening several types of boards to evaluate candidates for promotion and identify other candidates for possible separation from the Service. State has a separate process to address related grievances. Selection boards review all candidates and sort them into one of three categories: promotable, mid-ranked, and low-ranke...
Human Capital: Critical Skills and Competency Assessments Should Help Guide DOD Civilian Workforce Decisions
GAO-13-188: Published: Jan 17, 2013. Publicly Released: Jan 17, 2013.
In fiscal year 2012, the Navy and the Air Force met their adjusted civilian workforce cap targets, but the Army did not. The Department of Defense (DOD) estimated the civilian workforce cap saved the department $2.2 billion in fiscal year 2012 and would save a total of $11.5 billion through 2016. At the time the cap was extended to the services, each was executing its fiscal year 2011 budgets with...
Federal Housing Administration: Improvements Needed in Risk Assessment and Human Capital Management
GAO-12-15: Published: Nov 7, 2011. Publicly Released: Nov 7, 2011.
The Department of Housing and Urban Development's (HUD) Federal Housing Administration (FHA) has helped millions purchase homes by insuring private lenders against losses from defaults on FHA-insured single-family mortgages. In recent years, FHA has experienced a dramatic increase in its market role due, in part, to the contraction of other mortgage market segments. The increased reliance on FHA m...
Human Capital: Opportunities Exist for DOD to Enhance Its Approach for Determining Civilian Senior Leader Workforce Needs
GAO-11-136: Published: Nov 4, 2010. Publicly Released: Nov 4, 2010.
The Department of Defense (DOD) relies heavily on its civilian workforce to perform duties usually performed by military personnel--including combat support functions such as logistics. Civilian senior leaders--some of whom occupy positions that might be cut during DOD's latest attempts to reduce overhead costs--are among those who manage DOD's civilians. In 2007, Congress mandated that DOD assess...
National Transportation Safety Board: Reauthorization Provides an Opportunity to Focus on Implementing Leading Management Practices and Addressing Human Capital and Training Center Issues
GAO-10-183T: Published: Oct 29, 2009. Publicly Released: Oct 29, 2009.
The National Transportation Safety Board (NTSB), whose reauthorization is the subject of today's hearing, plays a vital role in advancing transportation safety by investigating accidents, determining their causes, issuing safety recommendations, and conducting safety studies. To support the agency's mission, NTSB's Training Center provides training to NTSB investigators and others. From 2006 throu...
Human Capital: Monitoring of Safeguards and Addressing Employee Perceptions Are Key to Implementing a Civilian Performance Management System in DOD
GAO-10-102: Published: Oct 28, 2009. Publicly Released: Oct 28, 2009.
In 2004, the Department of Defense (DOD) began implementing the National Security Personnel System (NSPS)--a human capital system for DOD civilians. NSPS significantly redesigned the way DOD civilians are hired, compensated, and promoted. Pub. L. No. 110-181 mandated that GAO conduct reviews of the NSPS performance management system in calendar years 2008, 2009, and 2010. In this report, GAO asses...
Transportation Security Administration: TSA Executive Attrition Has Declined, but Better Information Is Needed on Reasons for Leaving and Executive Hiring Process
GAO-10-139: Published: Oct 9, 2009. Publicly Released: Oct 9, 2009.
The Transportation Security Administration's (TSA) Transportation Security Executive Service (TSES) consists of executive-level staff serving in key agency positions just below political appointees. Committees of Congress have raise questions about the frequency of turnover within the TSES and have directed GAO to examine turnover among TSES staff. Accordingly, this report examines: (1) TSES attri...
Human Capital Interim Strategic Plan: Fiscal Years 2010-2012
GAO-10-269SP: Published: Sep 28, 2009. Publicly Released: Sep 28, 2009.
Strategic human capital planning is the centerpiece of federal agencies' efforts to transform their organizations to meet the challenges of the 21st century. Strategic human capital planning that is integrated with broader organizational strategic planning is critical to ensuring agencies have the talent they need for future challenges. This plan presents the integrated framework of policies and p...
Human Capital: Improved Implementation of Safeguards and an Action Plan to Address Employee Concerns Could Increase Employee Acceptance of the National Security Personnel System
GAO-09-464T: Published: Apr 1, 2009. Publicly Released: Apr 1, 2009.
The Department of Defense (DOD) is in the process of implementing its new human capital system for managing civilian personnel--the National Security Personnel System (NSPS). Key components of NSPS include compensation, classification, and performance management. Implementation of NSPS could have far-reaching implications, not just for DOD, but for civil service reform across the federal governmen...
Small Business Administration: Opportunities Exist to Build on Leadership's Efforts to Improve Agency Performance and Employee Morale
GAO-08-995: Published: Sep 24, 2008. Publicly Released: Oct 21, 2008.
Over the past 6 years, the Small Business Administration (SBA) has sought to transform the agency and improve its operations. A major focus of transformation was to centralize the remaining loan functions performed by 68 district offices. SBA's implementation of early transformation efforts did not reflect key practices GAO recommended in a 2003 report as important for successful transformations....