Internal controls (1 - 10 of 63 items)
Veterans Health Administration: Actions Needed to Better Recruit and Retain Clinical and Administrative Staff
GAO-17-475T: Published: Mar 22, 2017. Publicly Released: Mar 22, 2017.
The Veterans Health Administration is facing challenges recruiting and retaining clinical staff, such as physicians and registered nurses. We've found that VHA has high attrition among HR staff and weak internal control processes, which are contributing to its staffing issues. These challenges are making it more difficult for VHA to meet the health care needs of our nation's veterans. We recommen...
Federal Telework: Additional Controls Could Strengthen Telework Program Compliance and Data Reporting
GAO-17-247: Published: Feb 17, 2017. Publicly Released: Mar 20, 2017.
How are federal agencies managing their 400,000+ teleworkers? The 4 agencies we reviewed (Ed, GSA, Labor & SEC) generally met the reporting requirements in the Telework Enhancement Act of 2010. However we found some barriers to telework program success: Training timing: Managers may make telework decisions before training. Documentation: Agencies may not review telework agreements annually or d...
Grants Management: EPA Partially Follows Leading Practices of Strategic Workforce Planning and Could Take Additional Steps
GAO-17-144: Published: Jan 9, 2017. Publicly Released: Feb 8, 2017.
Staffing levels for U.S. Environmental Protection Agency (EPA) grants management personnel generally declined during fiscal years 2006 through 2015, but it is unclear how workloads may have changed during this time frame. Specifically, the number of grant specialists and project officers—EPA's key grants management personnel—who entered information about grant actions into the agency's automat...
Veterans Health Administration: Management Attention Is Needed to Address Systemic, Long-standing Human Capital Challenges
GAO-17-30: Published: Dec 23, 2016. Publicly Released: Jan 23, 2017.
The Veterans Health Administration's (VHA) limited human resources (HR) capacity combined with weak internal control practices has undermined VHA's HR operations and its ability to improve delivery of health care services to veterans.Attrition of medical center HR staff increased between fiscal years 2013 and 2015, due to HR staff transferring to other federal agencies. VHA officials note a lack o...
Securities and Exchange Commission: Actions Needed to Address Limited Progress in Resolving Long-Standing Personnel Management Challenges
GAO-17-65: Published: Dec 29, 2016. Publicly Released: Dec 29, 2016.
Employee views on the Securities and Exchange Commission's (SEC) organizational culture have generally improved since 2013. Employees GAO surveyed cited improved levels of morale and trust within the agency compared to 2013 and noted that SEC was less hierarchical and risk-averse. However, GAO's survey indicated that SEC still operates in a compartmentalized way and that there is little communicat...
Securities and Exchange Commission: SEC Personnel Survey Results (GAO-17-95SP, December 2016), an E-supplement to GAO-17-65
GAO-17-95SP: Published: Dec 29, 2016. Publicly Released: Dec 29, 2016.
This is an e-supplement companion to GAO-17-65. This e-supplement presents the results from three GAO web-based surveys of Securities and Exchange Commission (SEC) employees. The purpose of these surveys was to obtain employees' views about SEC's organizational culture and about various aspects of working at SEC, including questions on (1) personnel management issues related to recruitment, traini...
DOD Civilian and Contractor Workforces: Additional Cost Savings Data and Efficiencies Plan Are Needed
GAO-17-128: Published: Oct 12, 2016. Publicly Released: Oct 12, 2016.
The Department of Defense (DOD) did not report all required data on military, civilian, and contracted services workforces in its February 2016 report that would demonstrate savings, as required by section 955 of the National Defense Authorization Act (NDAA) for Fiscal Year (FY) 2013, and it estimates that by FY 2017 it will meet savings for the civilian workforce but not for contracted services....
Federal Workforce: Opportunities Exist to Improve Data on Selected Groups of Special Government Employees
GAO-16-548: Published: Jul 15, 2016. Publicly Released: Aug 15, 2016.
Federal agencies made limited use of special government employees (SGE) not serving on federal boards. As of December 2014, approximately 3 percent of SGEs (1,138 of 40,424) were working as experts or consultants and not serving on federal boards, according to the Office of Government Ethics (OGE). Over a 10-year period (2005 to 2014), GAO found that agencies used an annual average of approximatel...
Federal Telework: Better Guidance Could Help Agencies Calculate Benefits and Costs
GAO-16-551: Published: Jul 15, 2016. Publicly Released: Aug 1, 2016.
Benefits associated with telework programs include continuity of operations and reduced employee absences, based on GAO's literature review and the experiences of six selected agencies. The benefits most frequently cited by the selected agencies—the Department of Transportation (DOT), Environmental Protection Agency (EPA), Federal Deposit Insurance Corporation (FDIC), General Services Administra...
Consumer Financial Protection Bureau: Additional Actions Needed to Support a Fair and Inclusive Workplace
GAO-16-62: Published: May 19, 2016. Publicly Released: Jun 20, 2016.
Nonexecutive employees at the Consumer Financial Protection Bureau (CFPB) who responded to GAO's survey identified strengths and areas for improvement in CFPB's personnel practices and culture. Most respondents agreed that enthusiasm for CFPB's mission is high and that immediate supervisors respect and value differences among individuals. However, GAO's survey found heightened concerns related to...