Human capital planning (1 - 10 of 69 items) in Custom Date Range
Veterans Health Administration: Actions Needed to Better Recruit and Retain Clinical and Administrative Staff
GAO-17-475T: Published: Mar 22, 2017. Publicly Released: Mar 22, 2017.
The Veterans Health Administration is facing challenges recruiting and retaining clinical staff, such as physicians and registered nurses. We've found that VHA has high attrition among HR staff and weak internal control processes, which are contributing to its staffing issues. These challenges are making it more difficult for VHA to meet the health care needs of our nation's veterans. We recommen...
Unmanned Aerial Systems: Air Force and Army Should Improve Strategic Human Capital Planning for Pilot Workforces
GAO-17-53: Published: Jan 31, 2017. Publicly Released: Jan 31, 2017.
The Air Force and the Army have not fully applied four of the five key principles for effective strategic human capital planning for managing pilots of unmanned aerial systems (UAS) that are important for resolving the Air Force's pilot shortages and the Army's training shortfalls (see table below). Consistent with the first principle, the Air Force involved top senior leaders, UAS pilots, and sta...
Federal Protective Service: Enhancements to Performance Measures and Data Quality Processes Could Improve Human Capital Planning
GAO-16-384: Published: Mar 24, 2016. Publicly Released: Mar 24, 2016.
The Federal Protective Service (FPS)—which protects about 9,500 federal facilities—developed a Strategic Human Capital Plan ( Plan ) and engaged in related efforts that generally align with most key principles GAO identified for strategic workforce planning. Specifically, FPSsolicited input from key stakeholders, such as its employees and the National Protection and Programs Directorate (NPPD)...
Federal Workforce: OPM and Agencies Need to Strengthen Efforts to Identify and Close Mission-Critical Skills Gaps
GAO-15-223: Published: Jan 30, 2015. Publicly Released: Jan 30, 2015.
Lessons learned from initial efforts to try to close skills gaps could strengthen future approaches. For example, the Chief Human Capital Officer (CHCO) Council Working Group (Working Group) identified skills gaps in six government-wide occupations, such as cybersecurity and auditors. Although this effort was an important step forward, GAO's work has identified skills gaps in nearly two dozen occu...
Information Technology: SSA Needs to Address Limitations in Management Controls and Human Capital Planning to Support Modernization Efforts
GAO-14-308: Published: May 8, 2014. Publicly Released: May 8, 2014.
The Social Security Administration’s (SSA) selected information technology (IT) projects did not fully adhere to management controls called for by its IT project management guidance, which are essential to effectively oversee and monitor IT investments. Such controls include, among others, a cost-benefit analysis, risk mitigation plan, and project schedule. For the five projects selected, SSA de...
Rail Safety: Improved Human Capital Planning Could Address Emerging Safety Oversight Challenges
GAO-14-85: Published: Dec 9, 2013. Publicly Released: Dec 9, 2013.
The Federal Railroad Administration's (FRA) rail-safety oversight framework relies on inspections to ensure railroads comply with federal safety regulations. FRA inspects railroad infrastructure and operations, identifies safety defects, and may, if warranted, cite the railroads for violations of federal safety regulations. The agency estimates that its inspectors have the ability to annually insp...
Human Capital: Critical Skills and Competency Assessments Should Help Guide DOD Civilian Workforce Decisions
GAO-13-188: Published: Jan 17, 2013. Publicly Released: Jan 17, 2013.
In fiscal year 2012, the Navy and the Air Force met their adjusted civilian workforce cap targets, but the Army did not. The Department of Defense (DOD) estimated the civilian workforce cap saved the department $2.2 billion in fiscal year 2012 and would save a total of $11.5 billion through 2016. At the time the cap was extended to the services, each was executing its fiscal year 2011 budgets with...
Human Capital Management: Effectively Implementing Reforms and Closing Critical Skills Gaps Are Key to Addressing Federal Workforce Challenges
GAO-12-1023T: Published: Sep 19, 2012. Publicly Released: Sep 19, 2012.
Since 2001, Congress, the Office of Personnel Management (OPM), and executive branch agencies have taken action to address the government's human capital challenges. For example, in 2002, Congress passed legislation creating the CHCO Council, composed of the Chief Human Capital Officers (CHCO) of 24 executive agencies and chaired by the Director of OPM. In 2004, through the Federal Workforce Flexi...
Performance Management: DOD Is Terminating the National Security Personnel System, but Needs a Strategic Plan to Guide Its Design of a New System
GAO-11-524R: Published: Apr 28, 2011. Publicly Released: Apr 28, 2011.
The Department of Defense (DOD) is one of the largest and most complex organizations in the world and faces challenges in managing its human capital--particularly its diverse civilian workforce. Our prior work has noted that over time federal positions, including those within DOD, have become increasingly specialized and more highly skilled, resulting in a need for managers to have greater flexibi...
Department of State: Additional Steps Are Needed to Improve Strategic Planning and Evaluation of Training for State Personnel
GAO-11-438T: Published: Mar 8, 2011. Publicly Released: Mar 8, 2011.
This testimony discusses the U.S. Department of State's (State) efforts to train its personnel. It is based on our report, which is being released today. Because State is the lead U.S. foreign affairs agency, its personnel require certain knowledge, skills, and abilities to equip them to address the global security threats and challenges facing the United States--including the threat of Al-Qaeda a...