Staff utilization (21 - 30 of 60 items)
Human Capital: Workforce Diversity Governmentwide and at the Department of Homeland Security
GAO-08-815T: Published: May 21, 2008. Publicly Released: May 21, 2008.
The Department of Homeland Security (DHS) was created from a disparate group of agencies with multiple missions, values, and cultures into a cabinet department whose goals are to, among other things, protect U.S. borders and infrastructure, improve intelligence and information sharing, and prevent and respond to potential terrorist attacks. GAO designated the implementation and transformation of D...
Human Capital: Transforming Federal Recruiting and Hiring Efforts
GAO-08-762T: Published: May 8, 2008. Publicly Released: May 8, 2008.
To address the challenges that the nation faces, it will be important for federal agencies to change their cultures and create the institutional capacity to become high-performing organizations. This includes recruiting and retaining a federal workforce able to create, sustain, and thrive in organizations that are flatter, results-oriented, and externally focused. In 2001, GAO identified strategic...
Posthearing Questions Related to Assessing Progress in Human Capital Management
GAO-04-1072R: Published: Sep 3, 2004. Publicly Released: Sep 3, 2004.
On July 20, 2004, GAO testified before the Subcommittee on Oversight of Government Management, the Federal Workforce, and the District of Columbia, Senate Committee on Governmental Affairs on "Building the 21st Century Federal Workforce: Assessing Progress in Human Capital Management." This letter responds to committee members' request that GAO provide answers to follow-up questions.A key reason G...
Human Capital: Building on the Current Momentum to Transform the Federal Government
GAO-04-976T: Published: Jul 20, 2004. Publicly Released: Jul 20, 2004.
The federal government is in a period of profound transition, forcing agencies to transform their cultures to enhance performance, ensure accountability, and position the nation for the future. Strategic human capital management is at the center of this government transformation. Federal agencies will need the most effective human capital systems to succeed in their transformation efforts. At the...
Human Capital: Selected Agencies' Use of Alternative Service Delivery Options for Human Capital Activities
GAO-04-679: Published: Jun 25, 2004. Publicly Released: Jul 16, 2004.
Human capital offices have traditionally used alternative service delivery (ASD)--the use of other than internal staff to provide a service or to deliver a product--as a way to reduce costs for transaction-based services. GAO was asked to identify which human capital activities agencies were selecting for ASD, the reasons why, how they were managing the process, and some of the lessons they had le...
Posthearing Questions Related to Agencies' Implementation of the Chief Human Capital Officers (CHCO) Act
GAO-04-897R: Published: Jun 18, 2004. Publicly Released: Jun 18, 2004.
This letter responds to the request by the Chairwoman, Subcommittee on Civil Service and Agency Organization, House Committee on Government Reform that GAO provide answers to follow-up questions from recent hearing entitled "First Year on the Job: Chief Human Capital Officers."GAO has not identified any barriers or obstacles that would prevent the Chief Human Capital Officers (CHCO) Council from c...
Human Capital: Observations on Agencies' Implementation of the Chief Human Capital Officers Act
GAO-04-800T: Published: May 18, 2004. Publicly Released: May 18, 2004.
Congress recognized the critical leadership role the agency Chief Human Capital Officers (CHCOs) and the CHCO Council must play in the fundamental changes that need to take place across the executive branch. A range of 21st century challenges are driving the need for a fundamental transformation of the federal government. People strategy must be a key element of this overall transformation effort...
Comptroller General's Forum: High-Performing Organizations: Metrics, Means, and Mechanisms for Achieving High Performance in the 21st Century Public Management Environment
GAO-04-343SP: Published: Feb 13, 2004. Publicly Released: Feb 13, 2004.
As we face the challenges of the 21st century, the federal government must strive to build high-performing organizations. Nothing less than a fundamental transformation in the people, processes, technology, and environment used by federal agencies to address public goals will be necessary to address public needs. In high-performing organizations, management controls, processes, practices, and syst...
Human Capital: Succession Planning and Management Is Critical Driver of Organizational Transformation
GAO-04-127T: Published: Oct 1, 2003. Publicly Released: Oct 1, 2003.
Leading public organizations here and abroad recognize that a more strategic approach to human capital management is essential for change initiatives that are intended to transform their cultures. To that end, organizations are looking for ways to identify and develop the leaders, managers, and workforce necessary to face the array of challenges that will confront government in the 21st century. T...
Human Capital: Further Guidance, Assistance, and Coordination Can Improve Federal Telework Efforts
GAO-03-679: Published: Jul 18, 2003. Publicly Released: Aug 18, 2003.
Telework--work done at a location other than a traditional office--has gained widespread attention over the past decade as a human capital flexibility offering various potential benefits to employers, employees, and society. Using such flexibilities as management tools can help the federal government address its human capital challenges. GAO did this study in response to a congressional request to...