Agency missions (11 - 20 of 33 items)
The Federal Workforce: Additional Steps Needed to Take Advantage of Federal Executive Boards' Ability to Contribute to Emergency Operations
GAO-07-515: Published: May 4, 2007. Publicly Released: Jun 4, 2007.
The Office of Personnel Management (OPM), which provides direction to the federal executive boards (FEBs), is now emphasizing that in the post-9/11 environment, the boards have a transformed emergency support role. The report discusses the boards' emergency preparedness roles and responsibilities and their potential role in preparing for and responding to pandemic influenza. GAO selected 14 of the...
Human Capital: Selected Agencies' Use of Alternative Service Delivery Options for Human Capital Activities
GAO-04-679: Published: Jun 25, 2004. Publicly Released: Jul 16, 2004.
Human capital offices have traditionally used alternative service delivery (ASD)--the use of other than internal staff to provide a service or to deliver a product--as a way to reduce costs for transaction-based services. GAO was asked to identify which human capital activities agencies were selecting for ASD, the reasons why, how they were managing the process, and some of the lessons they had le...
Posthearing Questions Related to Agencies' Implementation of the Chief Human Capital Officers (CHCO) Act
GAO-04-897R: Published: Jun 18, 2004. Publicly Released: Jun 18, 2004.
This letter responds to the request by the Chairwoman, Subcommittee on Civil Service and Agency Organization, House Committee on Government Reform that GAO provide answers to follow-up questions from recent hearing entitled "First Year on the Job: Chief Human Capital Officers."GAO has not identified any barriers or obstacles that would prevent the Chief Human Capital Officers (CHCO) Council from c...
Comptroller General's Forum: High-Performing Organizations: Metrics, Means, and Mechanisms for Achieving High Performance in the 21st Century Public Management Environment
GAO-04-343SP: Published: Feb 13, 2004. Publicly Released: Feb 13, 2004.
As we face the challenges of the 21st century, the federal government must strive to build high-performing organizations. Nothing less than a fundamental transformation in the people, processes, technology, and environment used by federal agencies to address public goals will be necessary to address public needs. In high-performing organizations, management controls, processes, practices, and syst...
Human Capital: Selected Agency Actions to Integrate Human Capital Approaches to Attain Mission Results
GAO-03-446: Published: Apr 11, 2003. Publicly Released: Apr 11, 2003.
Successful strategic human capital management requires the integration of human capital approaches with strategies for accomplishing organizational missions and program goals. Such integration allows the agency to ensure that its core processes efficiently and effectively support mission-related outcomes. Based on the recommendations of various human capital experts, GAO identified six executive b...
USDA Management: Progress in Meeting GPRA's Requirements
RCED-97-65R: Published: Feb 26, 1997. Publicly Released: Feb 26, 1997.
GAO provided information on the Department of Agriculture's (USDA) progress in meeting the requirements of the Government Performance and Results Act of 1993 (GPRA), focusing on USDA efforts to: (1) develop a departmentwide strategic plan, which includes a mission statement and long-term strategic goals for fiscal years (FY) 1997 through 2002; (2) consult with the Congress in preparing this strate...
Federal Downsizing: Observations on Agencies' Implementation of the Buyout Authority
T-GGD-95-164: Published: May 17, 1995. Publicly Released: May 17, 1995.
Pursuant to a congressional request, GAO discussed federal agencies' use of their buyout authority to reduce staff levels. GAO noted that: (1) by fiscal year 1996, nonDefense agencies expect to perform about 37,000 buyouts and Department of Defense agencies expect 69,000 buyouts; (2) 43 nonDefense agencies have reported paying buyouts; (3) almost 40 percent of nonDefense buyouts have gone to emplo...
Alternative Work Schedules: Many Agencies Do Not Allow Employees the Full Flexibility Permitted by Law
GGD-94-55: Published: Mar 29, 1994. Publicly Released: Mar 29, 1994.
GAO reviewed selected federal agencies' authorization of alternative work schedules (AWS) for their employees, focusing on the reasons AWS are not more readily available to federal employees.GAO found that: (1) authorizing legislation permits but does not require federal agencies to institute AWS programs; (2) agencies' headquarters promulgate general AWS policies that vary widely and generally do...
TQM Implementation at Transportation
GGD-93-31R: Published: Apr 26, 1993. Publicly Released: Apr 26, 1993.
GAO reviewed the Department of Transportation's implementation of total quality management (TQM). GAO found that: (1) about 87 percent of Transportation facilities have implemented or plan to implement TQM; (2) Transportation facilities became more involved with common TQM activities as TQM maturity increased; (3) almost one-half of the Transportation facilities believed that TQM had positive bene...
TQM Implementation at Treasury
GGD-93-30R: Published: Apr 26, 1993. Publicly Released: Apr 26, 1993.
GAO reviewed the Department of the Treasury's implementation of total quality management (TQM). GAO found that: (1) about 93 percent of Treasury facilities have implemented or plan to implement TQM; (2) as TQM maturity increased, Treasury became more involved in common TQM activities, benefits increased, and internal operating conditions improved; (3) almost three-quarters of the Treasury faciliti...